Swym Wishlist Plus
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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Items are automatically deleted from customer's lists over time. We've had many customers complain about coming back to reference their lists, only to find out they didn't have one anymore. The developer was not helpful when we pointed out that this was an issue. "I can understand how the customers would be frustrated when their list goes missing and I would suggest to share it with the customers so they are aware of it."
Update: I've changed my review to two stars. Half of the reason we pay for this app is because of the back-in-stock emails that we can send to customers with specific products in their wish lists. Unfortunately, the emails only go out to people who have added products to their wish-lists within the last 30 days. (It used to only be 15 days, but they changed it to 30 after I contacted them.) Unfortunately, back-in-stock emails should be going out to 100% of the people who have the items wish-listed. That's the entire point of back-in-stock emails. I have been told that this is not a possibility "as it would disturb our app design properties." This is a bit silly. They shouldn't be offering to "send email alerts for low-stock, restock and price drops of wishlisted items" as an app feature if they can't actually deliver the emails to all of the folks who have the items wish-listed.
I would also like to mention that I have been actively attempting to get to the bottom of this issue for MONTHS. My emails go unanswered until I reach out over their chat and then my email shave ben lost or the person who was helping me is no longer with the company. It's been an absolute mess working with these folks.
I no longer think that this app is in any way worth $50 per month.
It's okay but not great, you can only share the wishlist by e-mail meaning there's no way customers can provide an easy to access link on their social medias etc. This is the main way in which wishlists are used in 2018. But support is helpful & the wishlist does seamlessly work in my shop
It easy to set up and seems to work well for beginners.. It is, however, very frustrating that we have minimal customization abilities. We had to upgrade to $100 a month just to get the button color changed on the notification emails - but I had to be in contact with their support to do that, there's no CSS or anything. They are willing to customize them for you, but that's not too great for well-established businesses who want and need those capabilities without having to get customer service to do everything. Also, can't change who the tests get sent to, so if you work on the site/app but aren't the "owner," you don't have access to that. While our customer service person was nice and professional and did what he could to help (which is appreciated!), something that could have taken me 2-3 hours took me weeks of back and forth. We, unfortunately, won't be using this app much longer since giving our customers robust wishlist capabilities is a big feature we wanted for our site.
Thank you for taking the time to leave us a review. We are happy to hear that the initial setup and the experience with our support person were positive but we are also disappointed that you are uninstalling the app because it won’t work for you.
We agree it’s frustrating to have to rely on our support team to make the seemingly simple customization changes that you were looking to make. We provide some basic customization options today but we can clearly do more. And we are making that a priority. Over the next few releases, we are working on a plan to launch multiple enhancements that’ll give you more control over the UI experience that the app supports and enable you to customize the app as you see fit.
If you wouldn’t mind, we would be grateful for the opportunity to jump on a call and understand the gaps that are prompting you to move to a different app. The level of visibility into the app metrics and engagement data that we provide is something that many of the 20,000+ merchants that currently use our app give us very favorable feedback on, including some very large Shopify Plus brands. If we could get some time with you to understand your requirements better and see how we can help, we would really appreciate that. Our team has already reached out to you to set up the discussion, and we look forward to hearing from you.
I dont understand all the great reviews for this app. It lacks very basic customization capabilities. I can't edit the copy in my pop ups without writing the developers. I can't connect my Klaviyo without sending API info to the app's developers. I cant preview the emails my customers will see. These are very basic things that should be possible in an app without having to write a support ticket and wait for a developer.
Thank you for your candid review, we appreciate hearing from you. Our teamis constantly working on adding features to the app and is shipping new capabilities virtually every week and that includes customization capabilities to help store admins manage the Wishlist module without having to talk to us. That said, the varied set of capabilities and UI customization the app supports make it challenging to expose all of those interfaces via the Dashboard while yet keeping the user experience simple and intuitive. We prioritize features based on customer feedback and both the features you requested - the ability to edit copy for the Wishlist UI and the ability to manage your Klaviyo config in self-serve fashion are on our product roadmap and should get addressed in the near future. We'll be sure to get back in touch and update you once this is addressed.
Changing my original review from a 5 star to a 2 star. It wasn't made clear that with the free version it's actually only a 100 review limit per store, not per customer, it was very misleading, and not much use at all.
Before I realised this, I'd spent loads of time working with Wishlist+ trying to customise the 'Add to Favourites' button, but wouldn't have bothered wasting my time if I'd have been informed that the App apparently gets disabled once the quota is reached and you don't upgrade to a paid for plan.
The customer service team have been friendly and helpful, but the breakdown of the prices is really not clear. Really disappointing.
Excellent customer service! I had an issue with the headers on my wishlist page and the support team helped me out and fixed it immediately.
Don't recommend this app because of lack of transparency and unethical selling methods.
The support team is amazing. Thank you
amazing service. Vijaya helped me a lot. Great service and fast changes
This app is easy to use and does exactly what it says. Customer support is very friendly and quick to respond to questions or concerns. I will probably upgrade to the paid plan after trying it out for a while longer.
great
WOW- not only the app is amazing the customer service is the best I had! Aaryan is amazing was willing to work with me on very detailed task with patience and great attitude! thank you!!
Vatsalya was realy helpful with adding icons to position on my website. I hope to enjoy this app.
Good and fast support
Very helpful support, great app!
Thank you Eshan :)
Wishlist Plus staff is super responsive when you need help and they are happy to propose some more adjustment that can make the wishlist tool even better for your customers.
best wishlist app for shopify.
Great customer service as well, I highly recommend.
This app is easy to install, easy to customize, and looks to be a great upgrade to my store. I hope to have increased purchases resulting from implementing it. Time will tell!
Incredible customer service!
The guys have just been very patient with me setting this Wishlist up on my page. I cant recommend the support highly enough! Cheers!
Very very patient and fast support, Meet your various requirements
Highly recommend using wishlist plus makes my website look far more official, the customer service is also incredible. Thank you
We recently integrated the Wishlist Plus extension by SWYM into our store, and I must say, it's been a fantastic addition. The feature not only enhances our website's user experience by allowing customers to create and manage their wishlists effortlessly, but it also includes a REST API, making it incredibly straightforward to incorporate into our mobile integration app. This integration capability will significantly improve our customer engagement and overall satisfaction.
Moreover, the support team at SWYM deserves a special mention for their enthusiastic and professional service. However, there's a small suggestion for improvement. It would be more efficient if the REST API configuration process could automatically provide the REST API Key upon activation, eliminating the need to contact the support team. Additionally, enabling this feature on the Product List view and Quick view could be made more automated. These enhancements would undoubtedly make an already excellent tool even more valuable.
Overall, Wishlist Plus has proven to be an indispensable extension for our e-commerce business, driving both functionality and customer satisfaction.
Thank you for very quick and helpfull asisstance!
This app is outstanding (the recently became partners with Shopify) and their support is beyond top-notch. I've had a couple of ADA compliance requests specific to my store and some additional set-up help needed, and each time their team was able to solve for my road blocks. THANK YOU!
Awesome app
Awesome support team
I would definitely recommend this to anyone!
Best support!!! Helped me a lot
Great experience! Matthew was so helpful and patient :)
Works well. Very helpful support staff.
Perfect, nice client service
Best service! They respond very quickly to requests. I got everything as I wanted
The functionality provided in this app are very awesome and the best part is the app support team they are very helping . This is the best wishlist app as far I know which provides more features in free version than any other app.
was able to help me very quickly. I can recommend it to all of you.
I had this app on my store and it just did not intergrate with it very well. Customers could not save for later or add to wishlist and when you tried to navigate back to store with continue shopping that didn't work either, so had to uninstall it.. I personally found it very frustrating.
Thank you for taking the time to share your valuable feedback. Your input is very important to us, and we're genuinely disappointed to learn that your experience with our app did not meet your expectations.
Our app is designed to seamlessly integrate with all Shopify themes by default. Upon installation, the Wishlist and Save for Later features should have operated smoothly but there are some rare instances where that doesn’t happen. We tried reaching out to you via email upon learning about the issues you faced so we could resolve them for you. Unfortunately, it appears you have already uninstalled our app.
Nevertheless, our dedication to ensuring your success with the Wishlist Plus app remains unwavering. We've provided additional clarification through email. If you still wish to explore the benefits of the Wishlist Plus app, please feel free to reach out to us via email at your convenience. We are here to assist and enhance your experience.
Greta team support, a great app, I really love the service and the support team.
Great Service. Just messaged them saying I want it in my header and they were easily able to add the code which is over my head so amazing!!
This is the best service I have ever used. One of the most outstanding points for me is the exceptional customer service. They were not only quick to respond with solutions to the challenges I encountered, but they were willing to go the extra mile to actually implement further solutions, just the way I wanted it in my store, and I am happy with the outcome.
I highly recommend WishList Plus.
Very good and easy app! thank you to staff, helped me with solving some technical issues.
We at Pets Paradise have always been on the lookout for innovative solutions to enhance our customer experience, and Wishlist Plus has been a game-changer for our Shopify store. The setup was a breeze - intuitive and straightforward, making it easy to integrate into our existing platform without a hitch.
What impressed us most was the immediate impact on our conversion rates. Wishlist Plus has empowered our customers to bookmark their favorite items and return to them at their convenience, significantly boosting our sales. The app's popular integrations offer fantastic marketing opportunities, allowing us to reach our customers effectively and at the right moments with event-triggered email campaigns.
The flexibility to customize the wishlist feature through their extensive APIs has been invaluable in tailoring our approach to our specific target audience. Moreover, the guest wishlist feature, which requires no login, has substantially improved our customer retention by simplifying the shopping process for new and returning visitors alike.
Great customer service
Muy completa e intuitiva. Lo que mas me gusto fue que tuve un problema de traducción y en cuestión de horas ya lo habían solucionado poniendo justo lo que les comunique. Un soporte muy rápido y eficaz. Recomendadisimo.
Great app! It works as it should and it is easy to use. The wishlist's appearance can also be customized in many ways. The staff was also very helpful and kind, they helped me so much with my wishlist's customization.
Very Helpful App, customer suppport is amazing. I can recommend it for any online store.
So gooood. Had helping me with the request
The staff called Kaushik was so helpful and helped me a lot with my issue! I really appreciate all attention given! :) :) NOTE 1O!!!!
My perspective on this app leans slightly toward the middle ground, highlighting both its positive and negative aspects. The app performs adequately, delivering speed and functionality. However, it may pose challenges for users lacking coding skills, as customization options often rely on developer assistance.
For those proficient in coding, it can be frustrating that the app's developers restrict customization functions. It would be beneficial to provide users with basic customization features, such as adjusting the placement of wishlist links and modifying font styles and colors to match their themes. These seemingly simple options should be readily available for immediate adjustments.
I find it puzzling why these fundamental functions are not easily accessible for users eager to personalize their experience. Unfortunately, due to these limitations, I decided to uninstall the app. Including these straightforward customization options would likely attract more users to consider your app.
I was absolutely blown away by the amazing and kind customer service provided by Wishlist Plus. I had the absolute pleasure of speaking to Subham, who went out of their way to help us integrate Wishlist Plus into our new Shopify store. They were so truly kind in their words and actions, and they made the changes necessary to add the wishlist as a navigation link in the menu, add it to our collection pages, and refine the setup so fast and easily. It was such a relief not to have to stress out over the installation of this app. I want to just give a shoutout of gratitude to Subham for their FANTASTIC customer service!
We are new to Etsy, and we had what we thought was the perfect wishlist app installed, but as that wishlist app is no longer available, we set out in frustration to find a replacement. Though there were no longer any apps that had all of the functions we wanted at a reasonable cost, Wishlist Plus had the most and best functions with a good aesthetic and smooth interface. Wishlist Plus also came highly recommended through several website articles rating various Shopify wishlist apps.
The functionality thus far has been exceptional. We created test wishlists, and everything worked wonderfully. If there were anything we could add to or improve about this app, we would request the ability to rename your wishlists after creating them - being able to edit the title of the wishlists - and we would love to see which customers added which items to their wishlists also. The thing we love the most about the Wishlist Plus app, besides the outstanding customer service, is the ease of use and reliability on the user end. It's very streamlined. We also wish there were a direct link to a page for one's wishlists that we could easily and quickly add to any of the navigation menus. As we are new to Shopify and Liquid and still learning, we will have to make do with the floating button and the little heart icon in the upper right corner next to the login button. We hope that people will know what the heart icon means. But ideally, we wish we could just copy and paste a simple link into our navigation menu that says "My Wishlist" that customers can click on to go to their wishlists, then add or edit them as needed.
The price is reasonable compared to most other high-quality Wishlist apps; however, it is still very pricey if you want any of the "good" features, such as Save for Later. As a small business migrating from Etsy with a revenue of approximately $5,000 per year over three years of business on Etsy (yes, that's only five thousand per YEAR, more of a hobby than a business, but we are steadily increasing our business), with the Shopify fees, it makes it hard for us to expand our business with any significantly helpful "features" for customers.
Being "old-school" and used to being able to just code whatever I like into the HTML or PHP of my page, the whole shop apps experience is just incredibly expensive and cutthroat, and this may be an app that is only affordable to you if you have a larger revenue stream.
If your business is a larger one, or if you can afford it, and you want exceptional features and outstanding customer service, this is the wishlist app to use out of all of those currently available in the Shopify app store as of September 2023. Overall, we would recommend this app for your wishlist above all others if it is financially plausible for your company!
Très bonne application avec beaucoup de possibilités. L'équipe est réactive :) Je recommande !
デザインが素敵で、なにより簡単に実装することができました！
サポートも返信が早く、とても丁寧にご対応いただけました。
The design is cool and above all, it was easy to deploy.The support reply is very quick and kind.Recommend to all users.
The app is very easy to use and the customer support is great. I have discussed with app support and in a short time they have implemented translations and other bug fixes. I trully recommend it.
Good app, that has a lot of ways to be integrated with other necessary apps.
Great support that tries to help you with some problems.
Thanks a lot!
I needed help on a few things on my online store and received fast responses and solutions to each issue I had