Swym Wishlist Plus
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Simple to implement wishlist solution, support always on hand to deal with any querys, very responsive! Would recommend.
fast response. good service. features are remarkable
Sai was so helpful in setting this up on my website. it is a great app and many clients use it.
Customers are complaining they cannot delete products from their wishlists which ends in creating multiple lists.
bad translation options
Easy to use, but fast and helpful support if you need it.
Honestly this application is pure rubbish as well as the support provided. The wishlist button lags behind a good couple of seconds which looks terrible in a store and I have been exchanging mails for the past two weeks to hardcode the button to go around the issue. The instructions are not clear and not even with help of AI we were able to make it work properly. Feature like the auto saving come enabled by default so that the "likes" are consumed fast so that you need to purchase a higher tier. All put together a bad experience and a waste of time.
Thank you for taking the time to share your feedback, your experience matters to us and we'd love the chance to make it right.
Our app works seamlessly with most Shopify themes out of the box, however for certain themes, small adjustments are needed to ensure the button integrates well, which was the case here. Our team has since made those changes and the button should now work as expected.
Your feedback on our implementation instructions is well noted, and we're continuously working to make our documentation clearer and easier to follow.
Regarding the Smart Save feature, this is designed to help capture high-intent shoppers and is not intended to consume credits unfairly. It can absolutely be turned off, and we're working on making that clearer upfront for all our merchants.
Please don't hesitate to reach out if you still have any concerns and we will personally work with you every step of the way.
The custom implementation is difficult and creates additional technical issues instead of solving them. Support does not have live chat, which makes troubleshooting slow and frustrating. Also, the integration with customer notification emails does not work properly. Overall, too much complexity and not enough reliability.
Hello,
We'd love to understand more about the custom implementation you were trying to achieve so we can help you get there.Our team has helped many merchants work through intricate implementations and we want to make sure you're not navigating that alone.
Regarding live chat, we hear you. This is currently available on higher-tier plans, but your feedback is noted and we're actively working to make it more accessible. In the meantime, we're committed to making our email support as responsive as possible.
As for the customer notification email integration, we'd love to dig into this with you directly to identify what's going wrong and get it working as it should.
We have already reached out to you via email, and we would be happy to personally work with you every step of the way, from setup to resolving the integration issues. Please get back to us via email and give us an opportunity to work on this with you.
このアプリには開発者の対応が必要です、と出ていますが、どういう状況でしょうか。
We've had a great experience with the Swym Wishlist app. Their team is always very responsive and helpful, and the tool itself is a key revenue driver for our website.
