Wishlist Plus

Thank you for your review. Our app codes are designed to inject the Add to Wishlist button dynamically on the product pages, without making any changes to the product page theme/liquid files. By doing that, we will make sure that the performance of other elements on your store is not altered in any way - especially the critical elements of the store like that of Add to cart. Purchase activity and conversion are critical measures for us and we have ensured that our app codes don't come in the way of any functionalities of your store that impacts these metrics.

We noticed that you have uninstalled the app and we are sorry to see you go. If you would like us to set up the app on a non-live theme and verify the functionalities, we can surely help in doing that. Our support team has reached out to you over an email with this information. You can reply to that email or write to us at support@swymcorp.com and one of us can surely assist you further. 

Thank you for taking the time to leave us your review. Upon reviewing your support ticket, we noticed that our team had responded to your requests. We had also enabled the customizations that you had requested. Hope you were receiving our emails.

We also tried to reach you via phone and an email earlier today, but couldn't connect. You can respond to our email or drop a note to support@swymcorp.com - one of us would be more than happy to help!

We are glad another app worked out well for you and we wish you the best with your store. Good luck and Take Care!

Thank you for taking the time to share your feedback about your experience with us. We wanted to let you know that we have taken extreme care in designing our app in a way that doesn't impact your store performance in any way. We ensure our app snippets load last on your website so we don’t hinder the website's speed at any cost.

We wanted to check why the app was not loading on all the pages, which is usually not the case. However, it looks like you have uninstalled the app.

We tried calling you and reaching out to you via email so that we can help resolve any issues you were facing but we are yet to hear back from you. Kindly reply to our email and we will be more than happy to assist you to set up the app as expected.

Thank you for your review. I am sorry that you feel the way you do, but I believe I should correct you and state the facts. The FREE plan works as advertised and all the features included in it are available to you for your store's usage forever. The vast majority of our merchants are on our free plan and completely satisfied with the app and getting value from it for their stores. And we are happy to continue supporting them. You requested that we make additional customization changes for your store - and those are only available on our more advanced plans. We shared our detailed documentation with you but you were not interested in doing it yourself. If we are making changes for you, we want to commit to the highest quality levels when doing so, and that does come at a cost.

Your comment about all our reviews being fake is not only unwarranted, it is also 100% inaccurate and insulting to all those wonderful customers that have worked with us and continue to be happy with our apps/service.

We are glad another app worked out well for you and we wish you the best with your store but we would urge you to keep in mind that like you, we also value our customers and work hard to give them a great experience. Good luck and take care!

The app does offer extensive customization options and we presented all those options to you (I am happy to share the full chat transcript if you like). We also recognize when our app doesn't meet your needs and acknowledged the same - and asked if you would like to uninstall and you responded that you would. Last but not the least, we were absolutely professional and respectful but you chose to use profanity that we do not appreciate and isn't something our friendly support personnel should have to be at the receiving end of. I am sorry once again that the app didn't work for you and hope you are able to find an ideal solution for your needs

Thank you for taking the time to leave us your review, and I am sorry to hear that you had a bad experience. The Swym code does not touch any critical portions of the theme where in it impedes the loading or worse crashes your site. We checked to see if there was any reach out to our support staff to help rectify the issue and did not see any. We would be happy to work with you to rectify the issue and get you up and running.