Inventory Sync ‑ GoGo

For us the app is the best solution in the market. Nevertheless, you need to know some principals about the sync logic of the app. It would be very good to have these in a manual or stated in the app prominently. The support is fast and helps quite good in cases of troubleshooting.

The app works, but it's not consistent. We have multi-location inventory and it often messes that up. Sometimes with updates, it has a glitch and changes the number to something completely different than what we edited. I have a video of trying to enter "10" and it saves it as "44". Any merchant can see how that would be concerning. Unfortunately it happens more often than not.

This app does not work. The development team helped us set it up, yet it still randomly adjusts our inventory levels. As a result, we have spent hours trying to recover incorrect inventory numbers.
The development team has been completely unhelpful. They repeatedly ask us to check SKUs and provide screenshots from their side showing “correct” synchronization, while ignoring the obvious discrepancies on our end. They appear unwilling to acknowledge that the sync is malfunctioning.
To make matters worse, they even attempted to intimidate us by suggesting they would report us to Shopify. Instead of sending meaningless emails, maybe you guys should focus on developing a app that actually works.