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I was a bit skeptical at first, but Sync2Fashion actually does what it promises. Product imports are smooth, stock updates automatically, and orders go through without issues. It saves me a lot of manual work and lets me focus more on marketing and sales.
Thank you for your feedback. We’re glad to hear that Sync2Fashion has met your expectations and helped streamline your workflow. Our goal is exactly to reduce manual operations so merchants can focus on growing their business through marketing and sales. We appreciate you choosing Sync2Fashion.
The cost-to-service ratio is extremely high. They don't accept returns, shipping costs are excessive, and their new 2026 policy will cost merchants far beyond the subscription fee. This creates significant losses and leaves end customers dissatisfied with the value proposition, ultimately driving them away from completing purchases.
I will not be continuing with this service. I'm out to ensure I can keep my customers happy and maintain their satisfaction. There are many superior alternatives to this supplier.
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify a few important points. Please note that we do accept returns, and we continuously work to make our service policies as clear and retailer-friendly as possible. Regarding the 2026 updates, there will still be the option to use your own courier for shipments outside the EU, ensuring flexibility and cost control for our partners.
Our goal is always to support merchants with solutions that help them maintain customer satisfaction and healthy margins. We regret that we didn’t meet your expectations this time, but we remain available to discuss any concerns and explore possible improvements. Thank you for your past collaboration, and we wish you all the best moving forward.
Limited Access and Lack of Transparency
Despite the platform promoting access to over 20,000 branded products for dropshipping, our experience has been far from what was promised. When connecting via API, only a limited and unappealing subset of the catalog is made available—typically low-interest items such as socks and underwear—while the majority of desirable products remain inaccessible.
We reached out to support on two separate occasions for clarification, but unfortunately received no clear or actionable response. This lack of transparency and limited product offering severely undermines the value of the service for a business seeking high-quality, diverse inventory.
That said, we must acknowledge that the Guess bags we managed to sell were of impeccable quality, which speaks to the potential of the catalog if more premium products were made accessible.
Given these ongoing issues, we are seriously considering ending our collaboration with the platform.
We appreciate your detailed feedback on our product catalog and app. We're sorry you had trouble accessing the full range of products.
To clarify, all branded products are available in the section "available products" in the app , but the number you can import in app depends on your plan (e.g., up to 250 products on your current plan). We're working to make this clearer in our documentation and support.
We're glad you liked the Guess bags! We value your business and want to help. Would you be open to a quick call to discuss your needs and ensure you're accessing the best products for your business?
Sync2Fashion has been a game-changer for our dropshipping operations. The integration is incredibly smooth, and the app significantly streamlines our workflow. It's reliable, efficient, and truly enhances our ability to offer fantastic products to our customers. Highly recommend!
This is exactly what we love to hear! Thank you for the incredible feedback. We're so glad that Sync2Fashion has proven to be a game-changer for your dropshipping operations, making your workflow smoother and more efficient. Knowing that we're enhancing your ability to provide fantastic products to your customers is truly rewarding. We appreciate your strong recommendation
Sync2Fashion provides excellent customer service, promptly addressing all my concerns and clearing up any doubts I had. It’s highly regarded for its comprehensive features and ease of use, making it an invaluable tool for fashion retailers looking to improve their dropshipping operations. However, to remain competitive, it's crucial to carefully calculate prices and offer chic, market-friendly rates.
Thank you for your fantastic review! We're thrilled to hear that Sync2Fashion's customer service has been so helpful and that you find our features comprehensive and easy to use. It's great to know we're an invaluable tool for your dropshipping operations.
Great support service, ease to connect with our website and a wide range of products with new options for our store every day. We would like a few more pictures or marketing material and more tags for better categorization, but overall the experience is great!!
We really appreciate your constructive feedback regarding more pictures/marketing material and additional tags for categorization. This is incredibly helpful, and we're actively working on expanding these resources to further enhance your experience and make managing your store even easier.
It's wonderful to know that your overall experience is great!
This reliable dropshipping platform deserves five stars! Shipping is fast and efficient, and the courier service is excellent. The packages are well-protected.
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you’re satisfied with our dropshipping service, fast shipping, and well-protected packages. Your feedback means a lot to us and motivates our team to keep delivering the best experience possible!
Very Good products, app is really good as well but international delivery is higher than market prices.
Thank you for your valuable review! We're so pleased you're satisfied with the quality of our products and the functionality of our app.
We also appreciate you bringing up the point about international delivery costs. We recognize that this can be a challenge, and we're actively exploring various shipping solutions and negotiating with carriers to find more cost-effective international options. Our goal is to balance competitive pricing with reliable and timely delivery for all our customers worldwide.
Weinig producten. Goede klantenservice
Thanks for your feedback! It's great to know our customer service met your expectations.
We've noted your comment about the product range. We're always looking to grow our catalog and offer more options, and your input helps us focus our efforts.
I'm very satisfied with app and customer service do far.
All my orders was fulfilled on time and delivered to my customer on time.
I had very nice experience with customer service, they have guide me very well with all my questions answered in a short time.
Thanks
Dear customer,
we are grateful for your feedback. It's our pleasure to provide the best customer service.
Thank you
