I really think this app needs to make it more like dropshipping apps. Why do we have to pay the app plus wait for approvals that doesn’t get approved. Then the customer service will act as if they will help. Once you give that 5 start they don’t know what else to say more of didn’t I tell you it worked like that. I don’t think I will be moving forward with this app. App isn’t easy, but it takes so much questioning in order to understand.
PLEASE BE AWARE OF THIS APP!!!
When talking to the customer service he will seem very nice but will force 5 star. Don’t worry about getting all your money back at all because he will make it hard even if you use the app for a few days and it haven’t even been a month. I had downgraded on this service and uninstalled and still got charged in my Shopify bill. I had to do all the reaching out and they don’t update their suppliers in time. Def-Shop was a supplier I really wanted to use and when I reached out def-shop said they didn’t know what was this app and don’t do dropshipping. I had to reach out to customer service to give them the heads up and customer service will act like that isn’t true but I have proof. Then that’s when the app developer wants to update their supplier. Too many suppliers don’t even respond and the ones that don’t respond is the high quality ones. The only excuse I get from the app developer is because your store is not open. There is a request form where you can put in you website password to give to supplier. So I don’t see how that is a difference anyways.
Thank you for your review. Please note, it is up to the suppliers, who are listed in our Marketplace, which retailers they accept to upload their products. Your online store is not open yet. For suppliers it can be key to see your online presence so they can check if they would like to approve you or not. We have suppliers in our system with quality products from all over the world. Moreover, not all suppliers in our system requires initial approval. You can also contact companies directly via email or phone if you would like to get a feedback in a shorter period of time.
Nice app! Syncee offers a sizable selection of products. Responsive customer service. So far, so good!
Thank you so much for your kind words. We are happy you are satisfied with our service. In case of any questions, feel free to let us know about it anytime, we are here to help!
I am using this app now, its very easy for me . And they have a very good customers service .VERY Good profesional.
All is running perfectly for me now
Thank you so much for your review. We are happy you like our service and are satisfied with it :)
Does not worth the costs. The updatin methode is not effective and you have to pay as much as you have products,more products more paying. Every time we update the variants Syncee seperate them again which made me lose a lot of time. Recomanden only for peopel who do not no how to upload products directly from the supliers. ....
Sorry to hear you have issues with Syncee, our support if free of charge for every user. We have checked and saw you have not reported an issue for us. We have just sent you an email. We would like to resolve your issue, pls check and reply back to us!
Yes, I'm making use of Syncee, and very pleased with the results. I still intend to do good business with the products, and I believe that.
But I want to thank Support, Data Feed, Roland, especially, helped me a lot, with the transport and configuration of the store, I'm doing it alone, and I do not understand it, but I'll finish the house, and thanks to the help of Roland, Thank you friend.
Lilian Boden - UE
Thank you for your kind words and good luck on your eCommerce journey!
I downloaded this app not too long ago but I have been enjoying having a large selection of products and vendors to choose from.
Good to hear you are enjoying using Syncee and finding products and suppliers easily!
Staff super helpful, walking step by step to building an ultimate solution. Really good app so far so good.
Great features for both finding suppliers and products as well as integrating your own suppliers with their DataFeed Manager feature. Customer support very responsive with hands-on help. After testing lots of product sourcing and product integration apps, I am sticking to Syncee :)
Their support people are ok, don't take too long to reply and always try to solve issues that's within their capacity.
ARMOR WORK GEAR
Superior app & great customer service. We use this app to import supplier product feed and to update supplier inventory to our store