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Fantastic service. The Guys at Syncee are super helpful.
Truly Highly recommend the product and service.
some suppliers sell shit but they are intermediaries for aliexpress products and they make margin on it.
Thank you for your review. We have hundreds of suppliers listed on Syncee Marketplace and you have the opportunity to pick any companies from the directory you want to work with. Based on your message to our colleagues we checked which supplier's products you mentioned. Please note, in our system you can write a review from the listed suppliers which we take seriously. Feel free to write feedback about companies there.
Melinda was very easy to work with. She explained everything very clearly, she was nice and patient and helped me resolved my issue. Excellent service.
Thank you for your kind words. It's our pleasure to see you find out service excellent. In case of any questions, please feel free to reach out to us anytime. We are here for you! Thank you for being a member of our community.
Just an update. Our store which has over 8000 variants for 300 plus products was a huge task to first get our products in the store to match our CSV file. Imre and the team helped us along the way through every step and our Inventory is now LIVE!!!! FIVE STARS across the board on this app and the people that make it possible.
This app is amazing. And the support is right on point. This team is very hard working, quick to jump in and give you premium support, and a pleasure to work with. I spent a few months looking into solutions for syncing up our back end system with Shopify and this is the best choice BAR NONE! anything else on the app store to date is a major waste of money.
Excellent app, very helpful customer service! They guided me in every stage of the process. Highly recommended....
Thank you so much for your kind review, you are amazing! We are here to help you anytime when you have a question. Thank you for being a member of our big and friendly community!
Great customer service, they managed to setup the whole app complying with my needs and wants. I highly recommend the app in comparison to others
Thank you for the kind words. Syncee is for the users' needs and wants, and we strive for the best user-friendly environment. :)
sehr übersichtlich mit einer guten Anleitung für Einsteiger. Jetzt fällt mir nichts mehr ein, muss aber noch mehr schreiben
Hallo!
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie mit den Lösungen von Syncee zufrieden sind. Vielen Dank, dass Sie ein Mitglied unserer Gemeinschaft sind!
STAY AWAY!
I've read tons of very bad reviews about their app charging the subscription fee even if the plan was downgraded to the free plan and I still went ahead and installed it and I DEEPLY regret it. They indeed charged us even after we had CONFIRMATION from their support that we downgraded and we won't be charged.
After emailing them (because there's no way of getting any reply regarding refunds from the chat support.....) their SUCCESS manager told us they can't refund us and invoked their terms&conditions.
I am sorry to leave such a bad review, but what they're doing is not ok.
Hi there,
We are deeply sorry to read your review. Please let us summarize this case for you as our customer support has also done so in the correspondence you had. It appears that there might have been some confusion regarding the timing of your free trial period and subsequent subscription charges. Unfortunately, you tried to cancel your free trial late and this is why Shopify has charged you. You have used your subscription to upload products to your store during the billing cycle you have been charged for. By the time you cancelled your subscription, your trial was already over. And then you deleted the app almost a month after canceling your subscription.
We want to clarify that our support has not confirmed to you that you will not be charged, it was only about the information that you cancelled your subscription successfully. You have used your 14-day free trial fully and as you also mentioned, you have accepted our Terms and Conditions which contains details about the Refund Policy. Once again, we are deeply sorry about any inconvenience you may have experienced. Should you have any further questions, please do not hesitate to reach out to us.
Fantastic service and support. Had an issue with a file upload in no time at all the support team was on live chat to help.
Thank you for your review! We are always here to help as quick as possible :) In case of any questions, do not hesitate to contact us anytime!
Estou ainda na fase inicial, mas parece bastante intuitivo. Vou terminar de configurar e assim que estiver funcionando dará pra ter uma ideia melhor
Thank you for choosing Syncee and for your review as well. Please contact our support team anytime you have a question or get stuck somewhere. You can contact us via our in-app chat, email, and you can also book a free live demo with us! :)