Syncee Collective Dropshipping
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I'll put a star on it because it's mandatory. I do not recommend at all to this company, after supposedly sending orders a month and 12 days ask me to confirm the address, when the address is correct, the customers waiting for orders and I claimed in the end I have had to repay those customers and the customer losses for not complying with the shipment and if we talk about the order tracking number they give it to you and they bring to their web which customers already realize and let you buy it. I pay the fee every month and I haven't been paid back yet, don't be cheated on, don't RECOMMEND YOUR DINER.
We are sorry to read about the experience you had with your supplier. It seems like there has been a misunderstanding between you and your supplier partner. As Syncee is not involved in the trading process, you have to manage every refund-related process with your supplier. If you want an order to be refunded, it is the supplier with whom you have to discuss it. Syncee is a platform where you can find products to sell and suppliers to work with, and our system provides you useful features such as keeping the product data up-to-date in your online store daily, automatically. As you can see, our team is always here and ready to help you. If you want to review a supplier on Syncee Marketplace, you can do so in your Syncee account. If you have any questions about how every process works within Syncee, and with suppliers, please contact us, we are here for you.
the application is ok the same as the support.
Good service, they answer quickqly and they are nice to me they talk good english so i understand. :)
Thank you so much for your review. We are happy to see you are satisfied with our customer service. If anytime you have a question about how Syncee works or anything related, we are here for you!
Syncee has a really great selection of products and very good customer service if you ever need it.
Thank you so much for your review. We are happy you are satisfied with our service. In case of any questions, we are always here and ready to help :)
While they may have some nice products, you don't get the satisfaction of uploading unlimited products as you do with other suppliers. The Basic plan only allows you to upload 25 products for the YEAR, but yet they expect you to pay monthly, and the pro plan only allows 250 products a year. I load about 200 products a day to my online retail store. If you're just starting out, this supplier isn't for you. Sorry Syncee, but you need to increase the products we are able to add to our store.
Hi there,
We appreciate your feedback. Please let us bring it to your attention that Syncee offers several plans based on how many products you would like to upload to your online store to sell. Any business can pick the plan that is ideal for their business needs. Please let us recommend our Business plan which allows you to upload 10,000 products to your store, or our Plus plan which allows you to upload 50,000 products to your store.
Furthermore, please let us also highlight that Syncee specializes in keeping products continuously up-to-date. The plan you pick allows you to manage that amount of products in total, and not "yearly". With Syncee, automated order data synchronization is also available besides other helpful features like product pricing and more.
If you have any questions about our plans or our application, please do not hesitate to reach out to us. We would be more than happy to help you.
Excellent support service. My import problems were solved in couple of minutes. Thank you!
Ondra, 4SR
Thank you so much for your kind review, we are really happy you are satisfied with our app and our support team! If you have any questions, we are always here to help.
EXCELLENT APP EXCELLENT SUPPORT - ASK FOR IMREE HE HELPED ME GET MY STORE UP AND RUNNING!
Syncee has the most helpful, able & responsive customer service that I have ever experienced anywhere.
Hi there,
Thank you so much for your feedback on our customer service, it means the world to us! You are amazing, thank you for being here with us! :)
Great app for automatically importing products from my supplier!
Fast and excellent customer service, tips and articles sent to me were very useful. easy product upload. in a nutshell am very satisfied
Thank you so much for your review. It's our pleasure to see how much you are satisfied with Syncee's service. Thank you for being a member of our community!