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Imre was very kind and very helpful. good and clear answer to resolve my problems, He goes straight to the point and he does not give just a video link to look at. He shows you the solution straight on with screen shots
Thank you so much for your feedback on our customer support. We are always happy to help you! :) Thank you for being a member of our community!
AVOID AVOID AVOID
Im not impressed like the other poor reviews it worked well but then the feed stopped. Did we get an apology no we nearly fell out with our supplier as out of stock items were being blamed on them when in fact the feed had broken. the customer service clearly dont care. We then asked if they could upload data via there feed they said yes but it would cost extra yet it does say free setup and support. So it is not only enough that they get there subscription but pure greed the want more. We are now actively looking for an alternative. Customer service dont care Money money money So to update this is the response from Syncee the owner got in touch i explained the issue and have heard nothing. No apology no explanation nada. Since then they are now saying for me to have my orders updated 4 times a day they want 129 euro a month to add insult to injury they are blaming shopify for the feed not working. They say if you use a compare at price then there feed can not work. I also asked why is the owner who initially emailed me now not following up the answer is too busy. Do not waste your time most supplies have a feed and you can have chaperons options than these
Terrible sorry to hear you are not satisfied with our service. As our support team mentioned to you via chat the supplier stock changes frequently and it caused out-of-stock issues in your store. We already changed your update frequency in your account. Regarding the new feed, as we said we can help you, but first our developers have to check the API documentation, which is free of charge of course, but takes a couple of days. We will come back to you in an email shortly.
i spoke with one of your product operatives, Imre. he was knowledgeable with quick responses and fantastic manners
Thank you for your review. We are happy to see you are satisfied with our customer support and that you love using Syncee. If anytime you have a question, please feel free to reach out to us. We are always here for you.
This is not a drop shipping app. this is an supply product up loader to your store. you have to do everything manually to select your products. also when you have an order you have to track down the supplier your order is not automatically uploaded to the supplier. your customer information for shipping is not automatic you have to place the order manually. THIS IS NOT A DROP SHIPPING APP.
Very easy to install and there are many products to choose from. Customer service is absolutely great you can ask them any questions and they will get right back to you.
Thank you so much for your review. It's amazing to see that you find our overall service great. You are awesome! :) Thank you for being a member of our community!
This is a great App which connects seamlessly to Shopify. The diversity of products and vendors are enough to keep you adding items to your store indefinitely, especially since new vendors are being added every month. You can choose what you want Syncee to update to your store such as Inventory (which updates throughout the day), Price, Cost, etc. You can message vendors within the App and (most) get back to you quickly (don't even try to message HomeRoots as they will never respond). There is also a Data Feed Manager if you choose to connect via Syncee to other vendors.
You can try this App for free up to 25 products. There is a bit of a learning curve to using the app only because it syncs very quickly and you need to make sure your settings are correct since it will instantly update if you tell it to. I have recommended Syncee to stores in several niches and even to others personal product lines just to add some other products to their site to compliment what they already have.
Customer support is more than helpful and responsive if you need any help setting it up or questions down the road. Just don't expect them to be involved in the order itself. You need to contact the vendor on your own if there are any issues or returns.
Thank you for your detailed review. We are happy you explored Syncee so much and that you love all the solutions we offer. We are proud to add new suppliers to Syncee Marketplace every day thus keeping the number of available products on our platform constantly growing. Also, a big thank you for recommending our service to other store owners. If anytime you have a question about our application, please feel free to reach out to us anytime. We are here for you!
thanks for your prompt service I will definitely recommend you guys:) my xml problem was pain in the neck for me thanks for solving it for me iam glad!
alles super danke bis jetzt bin ich sehr zufrieden mit der App. Ich melde mich nach einiger Zeit wieder
Thank you for your review. We are happy you are satisfied with our application. In case of any questions, please feel free to contact our support team anytime via in-app chat or email :)
Had some problems importing products from an older ecommerce system and with hebrew chars
nothing worked:( until the AMAZING syncee support help me out...
fixing every issue with the import file and parameters
even helped me with importing the varients as well:)
i recommend them extremly - they also have a good UX and easy to use interface
hope you will find them as good as i did:)
Work saver and excellent help with the whole process! I needed help importing hundreds of products and I was able to save days of work. Highly recommend.