Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 84 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
4. April 2018

Too difficult to learn how to import, mainly because the explainer videos are too hard to understand. They need a different explainer voice. Too hard to understand! This makes us want to invest elsewhere.

Pendleton Square
Vereinigte Staaten
Etwa 2 monate mit der App
Bearbeitet am 19. September 2020

When I first downloaded this app I was impressed but the cold reality of issues was yet to surface. This app has no way of integrating or monitoring shipping costs and no way to combine the costs in an easy manner. You will literally have to monitor each product with your team or by yourself. I have had to cancel over 3k worth of sales due to issues with this integration app. I would encourage you to read these reviews and HEED the warnings. or you will find out as I did, the hard way. The response listed below by the team does not apply and further confirms my review. You must add a fixed price. Well that is an issue because pricing from their suppliers could drastically change. Adding an extra $50 fixed may make sense for an RC vehicle but it would not make sense for a TV in which shipping could range $100 or a toothbrush $5??? If you see the response that is all you need to know.

Cards, Collectibles and Gadgets - CCG, LLC
Vereinigte Staaten
Etwa 2 monate mit der App
Syncee hat geantwortet 19. September 2020

Thank you for your review.
The solution for your request is in the "catalog pricing" tab where you can add a percentage and/or a fixed amount, depends on your supplier.
We sent you an email, if you can reply on the email, or sent us a new message, we are more than happy to help you resolve the issue.
Our support is available on weekdays between 9:00 am to 11:30 pm in UTC +2:00 and free of charge for every user.

21. August 2018

If I could give less stars I would, customer care took days to respond each question I had, and when I chose a company and had questions, The customer service team still did not respond at all. So I reached out to the wholesaler themselves, and they informed me they don't evenoffer drop shipping anymore. Over all completely disappointing a waste of days of work and a waste of money.

Bananas And Peaches
Vereinigte Staaten
Etwa ein monat mit der App
13. Mai 2021

some suppliers sell shit but they are intermediaries for aliexpress products and they make margin on it.

Skandinav
Frankreich
Etwa ein monat mit der App
Syncee hat geantwortet 14. Mai 2021

Thank you for your review. We have hundreds of suppliers listed on Syncee Marketplace and you have the opportunity to pick any companies from the directory you want to work with. Based on your message to our colleagues we checked which supplier's products you mentioned. Please note, in our system you can write a review from the listed suppliers which we take seriously. Feel free to write feedback about companies there.

13. Dezember 2017

Found numerous bugs, typos, browser conflicts, etc. I work in IT and I couldn't get it to work properly.

Jilzarah
Vereinigte Staaten
Etwa ein monat mit der App
5. Juli 2022

I'll put a star on it because it's mandatory. I do not recommend at all to this company, after supposedly sending orders a month and 12 days ask me to confirm the address, when the address is correct, the customers waiting for orders and I claimed in the end I have had to repay those customers and the customer losses for not complying with the shipment and if we talk about the order tracking number they give it to you and they bring to their web which customers already realize and let you buy it. I pay the fee every month and I haven't been paid back yet, don't be cheated on, don't RECOMMEND YOUR DINER.

TenPrices.Com
Spanien
Etwa ein monat mit der App
Syncee hat geantwortet 5. Juli 2022

We are sorry to read about the experience you had with your supplier. It seems like there has been a misunderstanding between you and your supplier partner. As Syncee is not involved in the trading process, you have to manage every refund-related process with your supplier. If you want an order to be refunded, it is the supplier with whom you have to discuss it. Syncee is a platform where you can find products to sell and suppliers to work with, and our system provides you useful features such as keeping the product data up-to-date in your online store daily, automatically. As you can see, our team is always here and ready to help you. If you want to review a supplier on Syncee Marketplace, you can do so in your Syncee account. If you have any questions about how every process works within Syncee, and with suppliers, please contact us, we are here for you.

31. Mai 2018

You have reached the daily manual run limit.

WTF!!! Just one per day ??

It is not possible to run tests for this reason and it is impractical.

Piccolomx
Mexiko
29 tage mit der App
Bearbeitet am 6. Juni 2019

DONOT BUY OR INSTALL THIS THING, this app is not recommended at all, fist of all they will take your money,just by installing the app and even if you need support from them,they will not reply you just killing time to charge you and its costumer service is disgusting, I advice every one to stay away from them this is just to rip you. off, addiding product to your store will cause glitch and slow down all the process, its just glitter gimmick to take your money no more, it's easy to get 5 stars fake review anyone can try it and end up with the same result which is non professional support and software is just cannot do what they promise you, even their product prices are higher than market ,you can directly contact these supplier and add products no need for all these head ache and middle man to charge you extra for a service that you will not get, I don't know how shopify allow this happen in their platform.
I already contacted you and you denied shopify email to refund me and now you are blaming shopify for the charge, I think this is something shopify must have a clear policy and answer as this is totally not good for shopify as a respectful company and platform.

TassaUSA
Vereinigte Staaten
28 tage mit der App
Syncee hat geantwortet 6. Juni 2019

Please note that we do not charge our customers for installing Syncee.

Our app is free to install, we have 14 days free trial and even after the free trial is expired, it still remains free to use.

Shopify charges for using this app only after a user subscribes to any of our plans.

We have free support from 09.00 until 17.30 (GMT+2).

Are you having any issues? Please contact us and we're here to help!

Thank you.

4. Oktober 2020

The company is criminal, why do I say that? quite simply, if you have created a catalog and bought a plan and download products, you cannot stop it even if you set the catalog to inactive. the download continues and you can't click the delete button, then i uninstalled the app and reinstalled it again, and look, my purchased plan in the amount of 79 dollars is gone.
This is clearly fraud and we will now notify shopify and the police Translated with www.DeepL.com/Translator (free version)

livingprotect.ch
Schweiz
21 tage mit der App
Syncee hat geantwortet 5. Oktober 2020

Dear Taric,

As we discussed today this is the normal behavior of the Shopify billing system. If you uninstall an app your subscription will be automatically canceled. If you would like to use the app again, you have to subscribe to a plan again. There are only 2 options if you subscribe to a plan again and ask a refund from the Shopify billing team or ask our support to activate your subscription manually for the month that you have already paid. This is exactly what we have done for you today, so you can use Syncee for the period what you have paid.

Of course, our support team is always here to help you!

Akos
CEO and Founder of Syncee

2. März 2023

The worst app I 've ever tried, , You can't upload products in the free trial or create a catalogue or see how the app works. The search filters don't work properly so when you chose products filters you get a totally other products results. The products in other languages than English can't be translated when transfer into the store. It's also very complicated to handle with a single product in a created catalogue which you can't chose a product to sync or delete from it , but you are forced to sync or delete the whole catalogue. And whenever you uninstall, you have to pay the whole charge!!

CozyCorners
Schweden
18 tage mit der App
Syncee hat geantwortet 2. März 2023

We are terribly sorry to read your review. Please let us highlight that Syncee offers a Free plan which indeed doesn't let you upload products to your store, however, you can create a catalog while browsing among the products available on Syncee Marketplace. Furthermore, Syncee offers a 14-day free trial of each monthly plan that lets you access all the features of the chosen plan, including uploading products to your store. Our free trial is here so you can try Syncee and see if it's suitable for your needs. If you uninstall Syncee or cancel your plan in Syncee while you are still in your trial period, you will not be charged. You have started the free trial, and as unfortunately you unsubscribed after the trial period, you've been charged. When subscribing to a monthly Syncee plan you have to read and accept the aforementioned conditions. To refer back to other sections of your review, we are thankful for your feedback. If anytime you need help using Syncee, you need to know that our support team is always here for you, and we are happy to help.