Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reseñas (1.846)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
24 de febrero de 2021

Don't waste your time or money. I had the app for months and contacted alot of the suppliers on here to use their products and had no response, so I deleted the app and they still charged me for another month and will not give me a refund.

Belle Lea
Reino Unido
3 meses usando la aplicación
Syncee respondió 24 de febrero de 2021

Hello Nic,

We want to apologize for your recent experience. We're sorry to hear you were less than satisfied with a listed supplier.

Please be aware that each of our suppliers undergoes a serious pre-screening before being listed on our Marketplace. In general, we do not have to interfere in the relationship (communication) between retailers and suppliers. Syncee is solely responsible for the product management and the compliance of the products on our Marketplace.

Besides, as suppliers have to meet the listed supplier’s requirements, they can also decide whether they want to work with a retailer. Since they invest a lot of time and money building their brands, their primary purpose to work with stores that fit their branding criteria.

Our Support Team was always here for you, and we are still here to assist you if you have any questions or concerns.

Yours sincerely,
The Syncee Team

19 de noviembre de 2023

SO far, so good

Aran 1st store
Reino Unido
2 meses usando la aplicación
Syncee respondió 27 de noviembre de 2023

Hi there,
Thank you for your review. We are happy that you are satisfied with Syncee. If anytime you have a question about our application, please do not hesitate to reach out to us. We are here for you.

19 de diciembre de 2022

Decided to cancel my subscription and delete the app. A lot of suppliers have high prices, shipping prices, zero customers service, slow to no response. I gave up. I joined in hope of finding good suppliers but all of them are shitty except for one but I am not paying monthly fees to only use ONE good suppliers. Syncee customers is awesome but when something goes wrong between the business owner and supplier, their answer is "contact the supplier" as if its not their problem. Even Doba does a MUCH better job of handling this type of situations than Syncee. Not worth the $67/month even with coupon.

Harts Lifestyle
Estados Unidos
3 meses usando la aplicación
Syncee respondió 20 de diciembre de 2022

We are sorry to read your review. There are almost a thousand suppliers available on Syncee Marketplace from all over the world with their unique product prices, shipping prices, and conditions. We noticed that the last time you reached out to us was 2 months ago with regard to our solution. Please feel free to reach out to us anytime if you are in need of help in finding suitable suppliers and products for your business. It's important to know that Syncee is a bridge between retailers and suppliers, and we are responsible for the automated product data uploads, updates, and order data synchronization. When it comes to questions about orders or shipping, it's the supplier who you can contact directly as it's them who are responsible for the orders and shipping. We are always here and happy to help in using Syncee so please do not hesitate to contact us whenever you have a question. We are happy to guide you to the solution.

27 de octubre de 2023

I can only comment on what I know. Honestly. I just started using this. My experience is that there is a vast number of products to choose from. It is best to use this in conjunction with ChatGPT. You see a product that interest you, but you have never heard of the brand, ask ChatGPT. The two are dynamic together. In my experience, they even carried the hard-to-find products that I was looking for, specific products. This was quite impressive. I would recommend this app It is great for drop shipping and the ease of use in seamless. I think this API is well worth considering.

Grandeur Luxury Watches
Estados Unidos
2 meses usando la aplicación
Syncee respondió 3 de noviembre de 2023

Hi there,
Thank you for your insightful feedback! We appreciate your honest review. It's great to hear that you've found a vast selection of products to choose from and that using our service alongside ChatGPT has been dynamic for you. If you ever have more to share or need further assistance, please feel free to reach out to our support team via in-app chat or email. We're here to support your success!

21 de marzo de 2018

Suddenly the import of the variant iamges do not work anymore. Now we have big problems on our productiv store. A lot of images are missing.

Giesswein Us
Austria
3 meses usando la aplicación
14 de noviembre de 2019

absolutely an amazing app can't thank the team enough especially imre and the help I've received in setting up my feeds

teddys gift store
Reino Unido
4 días usando la aplicación
Syncee respondió 14 de noviembre de 2019

Thank you so much for your feedback regarding our service. We are happy to see your kind words. Please feel free to contact us anytime you have a question, we are always just a message away.

Fecha de modificación: 1 de mayo de 2020

So my Dropshipping journey began with Spocket where I found at least a couple of brands within EU that looked interesting. I then noticed that most products were priced well above the end customer prices found on other retailer stores on the Internet. I switched to Syncee to try my luck here, as the same products were available but with a better price.

I signed up for 4 different suppliers and waited for about 1-2 weeks to get an approval for two of them. I e-mailed the other two and they replied they don't use Syncee anymore and invited me to their own platforms which would require a deposit of 500 EUR to start with.

A few more weeks passed and I've had 3-4 orders with Syncee. I can say that as a European store, dropshipping with suppliers from the UK, the delivery times are currently 10 days+. If this has to do with COVID-19 time will tell, I hope the delivery times will improve.

I had an issue with my main supplier removing almost all of their products by accident, which caused major trouble on my shop. This was solved with haste, once I got in contact with the right people.

So to be fair the support has been okay, I've got replies with a few business hours. You will have to do most of the work contacting the suppliers yourself, as they won't login to Syncee to look at your application.

Once you get orders there's no automatic way of placing the necessary orders at the suppliers stores, you will have to do this manually which is very time consuming. Syncee says that a new future that handles this will be rolled out in the coming weeks. Can't wait and I'll update my review once this is released.

For EU stores: You will most probably also have to pay VAT for your purchase, even though it's within EU/EES. This will eat of your margins, as you will have to do it again when declaring in your own country. Make sure to talk to your suppliers about this, maybe they can help you.

Carelief
Suecia
3 meses usando la aplicación
Syncee respondió 1 de mayo de 2020

Sorry for the bad experience with some of our suppliers and we are happy to hear that you are satisfied with Syncee service and support.

You can leave supplier reviews in Syncee marketplace about your supplier experience.

We have already contacted the mentioned suppliers, so we will try to resolve your issues as soon as possible. Please also check your email.

13 de enero de 2023

I feel even with the free plan you should be able to have dialog with your suppliers. There is people that can only afford to pay the $30 on shopify, so it actually might turn people from using this due to that.

Kick's Generations
Estados Unidos
2 meses usando la aplicación
Syncee respondió 13 de enero de 2023

Thank you for your review and for choosing Syncee to manage products. Syncee has a free plan that allows you to check products and prepare your catalog on what you want to sell. Meanwhile, our trial gives full access to the features your chosen plan includes. You can upload products to your store, update them automatically, enjoy automatic order sync if you make one, and you can contact suppliers as well via Syncee Messenger. If anytime you have a question about our service, please feel free to reach out to us. Our customer support team is here, and is always happy to help you!

4 de junio de 2020

Staff super helpful, walking step by step to building an ultimate solution. Really good app so far so good.

FredMuk
Sudáfrica
2 meses usando la aplicación
1 de febrero de 2023

I like the fact that you can add hundreds of products from suppliers. I don't like that you can't just choose certain categories to upload to your store from a supplier. You can choose individual products. Overall, it's okay. Not sure if I'd recommend it either way.

trends & trinkets
Estados Unidos
3 meses usando la aplicación
Syncee respondió 1 de febrero de 2023

Thank you for your review. We are happy to say that there is definitely an option in Syncee to filter products by categories in bulk of your chosen supplier. You need to use the 'Find Suppliers' option on Syncee Marketplace for this. Just pick your supplier there and set up different filters on what you wish to upload to your store. If you have any further questions, please feel free to reach out to our customer support. We are always here for you. :)