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Verry prompt and efficient answer
Hi there,
Thank you for your review. We're glad to hear you found our support prompt and efficient. If you ever need assistance again, feel free to reach out. We're here to help!
Great product selection and excellent customer service. They helped me upload my ow products as well
Thank you so much for your kind review. We are happy to see you are satisfied with our service. In case of any questions, always feel free to contact us.
So far so good! I'm new to dropshipping and love the variety of vendors and products. I've had a few orders come through and the transactions were smooth and simple. I'm hoping to scale and increase sales!
We are so happy to see you love the products and suppliers available in Syncee! Thank you so much for your kind words. We wish you many many orders!
5 stars
Importing products into our shop is an essential step and Syncee has been preforming perfectly. When any issues arose in getting the mapping and setup configured correctly their Customer Service was more than helpful and quick to respond. We had some special needs that they were able to work with us on. Great product, great team.
I would like more training on how to use the app. But customer service was Great! I love the Syncee Vendors
Thank you for your review. We are always here and ready to help our clients! If anytime you have a question, feel free to contact our support team, we are happy to help :) Let me recommend you our Help Center as well that has a wide selection of useful articles on how to use Syncee :)
Imre was excellent! Took my terrible dropbox links and worked his magic. Earlier that day I nearly gave up the whole store as my supplier had rubbish data files! Imre helped from my trial version, created a Task and we made it work, then I paid for a subscription of course. Would highly recommend.
Really cool app, free and very useful! The customer service is fast, we always got detailed answer and all of our problem was solved in some hours. Absolutely recommended!
Thank you for your kind words! We are happy to see you are satisfied with our service. In case of any questions, always feel free to let us know about it.
Syncee helps a little bit but always saids they will not get involved with the suppliers doings, it is between you and the supplier. Syncee is suppose to be vetting the suppliers for wrongdoings but doesnt do this hardly at all. Be very cautious using this app. Their suppliers will try not to refund you when they are suppose to. Once incident we recently had, the supplier said the product wouldnt be in stock until May after we already had our customer's order, did we want to cancel the order. We told them we did but then they wouldnt give us a refund and when we protested through Paypal, the supplier is tried to show the item shipped at a later date, very dishonest. Syncee does nothing about this and just saids it is between the dropshipper and the supplier. Another example, when we started selling a lot of one particular product, the supplier raised prices that we had to pay for it after we sold the items without warning us, so you never can be for sure what price to set your items at and it is always a moving target which makes managing your products very difficult. Again, Syncee saids it is between the dropshipper and the supplier, Syncee does nothing. Be very cautious if you decide to use this app, especially if you are paying for it. Syncee did help with their software problems but I would say that is only about 20 percent of the battle when using this app. If Syncee would/will help with suppliers doings then it would be 5 stars.
We are sorry to read that you had difficulties with your supplier. Syncee does vet suppliers before they are getting displayed, and keeps an eye on them even after that. However, we are not involved in the trading process. We are a bridge between retailers and suppliers, helping them connect and manage product data automatically. If there is a request relating to an order, the retailer has to discuss it with their supplier partner. All contact details are available about suppliers on our Marketplace so retailers can easily contact their partner directly. Once again, we are sorry that you had such difficulties wih your supplier. Syncee was also here for you and still is everytime you messaged us with any questions.
this is the best app i have ever used before in my life it really helped me start my shopify store...
Thank you for your kind words. We are so happy to see you love using Syncee. We wish you all success with your business! If anytime you have a question about how our app works or need help in finding suitable suppliers for your product need, please feel free to reach out to our customer support team. We are here for you.
Looks great to start my first eCommerce business, helpful and kind staff and it is on my original language.
Thank you for your review. We are happy that you are satisfied with our app, Syncee, and the team. :)