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I absolutely love the customer service. Always prompt to help and problems are solved within a minutes.
Thank you so much for giving us your feedback. It is great to hear that you are satisfied with our Customer Service and that it fulfills your needs. However, you gave us a 4-star review, and what you think matters to us. Can you provide what features are you missing from Syncee? Since we strive to create the best user-friendly environment that meets everyone's needs and wants.
I downloaded this app not too long ago but I have been enjoying having a large selection of products and vendors to choose from.
Good to hear you are enjoying using Syncee and finding products and suppliers easily!
So far a good app. However, not enough (good) European dealers. Very good customer service. The filter function could be better
Thank you for your review and for choosing Syncee to manage your products. There are hundreds of European suppliers available on our platform with customer-friendly shipping conditions. The number of suppliers on Syncee Marketplace is growing every day so please check our app regularly and stay tuned by checking our newsletters. If you need help in finding suitable suppliers for your business, please feel free to reach out to our customer support. We are always here for you!
Expensive but good. I think the product range is excellent and of high quality, however, the UI can be slow and laggy and the subscription model is quite unforgiving to newer stores.
Thank you for your review. Your feedback is really important to us. We are happy you are satisfied with the product selection on Syncee Marketplace. We are constantly working on our platform to elevate our offer, and we hope you are going to enjoy all the updates we offer throughout the time.
At first I was skeptical because I couldn't reach anyone on a weekend but later someone did respond to advise their limited on weekends. Since then so far i have been enjoying the different vendors and the syncee agents are helpful, I would recommend this app
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Thank you for your review. Currently, our support at the weekend is limited, however we still get back to our clients in a very short time even during the weekend. We are here to help you with all your questions to Syncee. We are happy, that you are satisfied with the range of suppliers and products available on Syncee Marketplace. :)
Estou ainda na fase inicial, mas parece bastante intuitivo. Vou terminar de configurar e assim que estiver funcionando dará pra ter uma ideia melhor
Thank you for choosing Syncee and for your review as well. Please contact our support team anytime you have a question or get stuck somewhere. You can contact us via our in-app chat, email, and you can also book a free live demo with us! :)
This app is amazing. It saves me so much time. I have had the app for 2-3 days now and my life is already changed. The only thing I would recommend for this app is to improve on the mapping instructions (sentence structure) to make it easier for users to understand the process. The price of this app is a bit steep for new shops, but I would say that the time it saves makes it so worth it.
The individuals at Syncee have been very responsive and were very helpful in answering all my questions. The program is also very easy to use and flexible. My only complaint is regarding the vendor contact availability and product selection. It would be nice if they could provide a contact number for the wholesalers/suppliers they work with. It has been a challenge trying to get in contact with some of the suppliers. In additon, I am starting an home decor business and they do not have many unique products and are very limitied.
Thank you for sharing your feedback about your experience with Syncee. We're glad to hear that our team has been responsive and helpful in addressing your questions. We strive to provide excellent customer support and assist our users throughout their journey. Regarding the supplier contact information, you can access their website details on our Marketplace where you could look for their phone number. Also, you can use Syncee Messenger to get in touch with suppliers. When it comes to home decor products, we kindly suggest you contact our support team via support@syncee.co, we would be happy to recommend you relevant suppliers as we have a large selection of home decor available on our Marketplace. Thank you for being here with us!
Do not force your customers to waste their time for the unnecessary steps. Reviews and whatnots can be suggested to customers and not a compulsory.
I think it's great for beginning stage of starting your own drop-shipping store for Shopify's platform.
Thank you for your review. You are awesome for recommending Syncee to dropshipping store owners who are just starting out. We happily suggest using our app for those as well who would like to grow their existing store with more great dropshipping products. If anytime you have a question about our application or you need help finding suitable suppliers for your product niche, please feel free to reach out to us. We are always here for you :)