Syncee Collective Dropshipping
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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I was searching for an app that could handle our data feeds for our dropship store, after some research Syncee seemed the best solution.
And I was not dissapointed, Syncee is a great app and handles our needs with ease, the support is brilliant and Imre helped us setup our feeds and get our products mapped correctly.
I would highly recommend Syncee for your data feed need :)
Thank you for your review! We are so happy you are satisfied with our application and service, and we are also happy you are here with us! :)
Found numerous bugs, typos, browser conflicts, etc. I work in IT and I couldn't get it to work properly.
STAY AWAY!
I've read tons of very bad reviews about their app charging the subscription fee even if the plan was downgraded to the free plan and I still went ahead and installed it and I DEEPLY regret it. They indeed charged us even after we had CONFIRMATION from their support that we downgraded and we won't be charged.
After emailing them (because there's no way of getting any reply regarding refunds from the chat support.....) their SUCCESS manager told us they can't refund us and invoked their terms&conditions.
I am sorry to leave such a bad review, but what they're doing is not ok.
Hi there,
We are deeply sorry to read your review. Please let us summarize this case for you as our customer support has also done so in the correspondence you had. It appears that there might have been some confusion regarding the timing of your free trial period and subsequent subscription charges. Unfortunately, you tried to cancel your free trial late and this is why Shopify has charged you. You have used your subscription to upload products to your store during the billing cycle you have been charged for. By the time you cancelled your subscription, your trial was already over. And then you deleted the app almost a month after canceling your subscription.
We want to clarify that our support has not confirmed to you that you will not be charged, it was only about the information that you cancelled your subscription successfully. You have used your 14-day free trial fully and as you also mentioned, you have accepted our Terms and Conditions which contains details about the Refund Policy. Once again, we are deeply sorry about any inconvenience you may have experienced. Should you have any further questions, please do not hesitate to reach out to us.
So far, good.
Hi there,
Thank you for your review. We are happy you have chosen Syncee to find and manage products for your business. If anytime you need help on how Syncee works, please do not hesitate to reach out to our support team, we are always here to help you.
I am extremely pleased with how my cooperation is going thus far with Syncee. Products are being imported within a few minutes and the cooperation between Syncee and Shopify is flawless. I have been cooperating with them for over half a year, and Syncee been very helpful and cooperative along the way. Excellent customer service and always trying to better my integrations with Shopify. Would recommend with no second thought.
Hi there,
We're thrilled to hear about your positive experience! It's great to know that you find our customer service so helpful. We appreciate your continued partnership over the past half-year and look forward to further enhancing your integration. Thank you for the excellent feedback!
An excellent website with user-friendly navigation. Navigating through this website is a breeze, thanks to its clear and intuitive layout. Whether you're a first-time visitor or a frequent user, you'll appreciate how easy it is to find the information or services you need. The well-structured design and straightforward menus make the user experience top-notch. Overall, a fantastic online platform that makes finding what you're looking for a simple and enjoyable experience.
Hi there,
Thank you so much for your review. It's wonderful to see you love what Syncee offers. We wish you much success with your business. Thank you for being a member of our community!
At first I was skeptical because I couldn't reach anyone on a weekend but later someone did respond to advise their limited on weekends. Since then so far i have been enjoying the different vendors and the syncee agents are helpful, I would recommend this app
.
Thank you for your review. Currently, our support at the weekend is limited, however we still get back to our clients in a very short time even during the weekend. We are here to help you with all your questions to Syncee. We are happy, that you are satisfied with the range of suppliers and products available on Syncee Marketplace. :)
Nice app!
Best live support!
Different types of products to choose from!
Just upgraded my plan!
I recommend Syncee for every other dropshipper!
You are amazing! Thank you for your kind words. We are so happy you are satisfied with what Syncee offers :)
Tudo perfeito por agora, satisfeito!
Espero que ao longo da experiência seja tudo 5* e que fica com vocês!
Hi there! Thank you for your review. We are happy to see you are satisfied with our solutions, and we wish you all success with your business!
Profi alkalmazás, egyszerű használat.Nagyon kedves ügyfélszolgálat a kérdéseimre mindig választ kaptam.
Köszönjük a szép szavakat! :) Ne feledd, ügyfélszolgálatunk bármikor rendelkezésedre áll.
Thank you for the kind words; we appreciate it! :) Don't forget, our Support Team is here to help you anytime if you need assistance.