Syncee Collective Dropshipping
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (1 910)
Affiner
-
Par note
Never worked and they don't have tech support over the phone and their chat requires for you to buy the service in order to chat with tech support, that is insane. Terrible app specially the support.
I do not like Syncee at all. I have been trying to navigate my way around the site for three days. I am not getting anywhere. I am going to cancel. Also I think it is so unfair that I paid for a years subscription on Saturday and found that the site is not actually user friendly, enquired on Sunday about cancellation and was told I could cancel anytime but as i paid for a year I would not be refunded.I have lost over NZ$200 . A lot of money to give away!!
So time-consuming. When someone orders off you then you have to order off their website. Wasted hours on this when I discovered that you have to order off the suppliers website.
Thank you for your words about our application. Please let me mention some information about our app regarding what you have written.
We do not mention on any of our platforms that Syncee manages automata order synchronization (however our developers have started to work on it). We only show order information as a notification now.
We work with real, local suppliers who are from all around the world with quality products. This is how real dropshipping works. If you receive an order, you can just go to the certain supplier's website and give your customer's details to order the items. Some suppliers even require a registration on their website.
Please note, our support team is always here and ready to help in a short time if you have a question about how our app works, how you can manage orders or in any topics.
We are here for our clients and to provide them a user-friendly platform while always working on making it better and better.
I was testing, had a few errors, try to correct the problem because it wasnt recognizing the size and color variants and when i tried for the second time it didnt let me do anything because i had already reached the maximum of 40 products upload.
If you like paying for literally nothing at all, then this is the app for you. Its says it has suppliers feeds ready, what they dont tell you is they use basic feeds, brings in the products in junk format, automatically pulls in new products from the feed - so you will end up with junk store full of garbage because of the way it brings them in from the feed. They make it sound very good, but the reality is....its absolute junk! They take the money straight away, I would suggest this is because they like to rob you before you realise what a pile of dog poo this is. Bring in products with just one image, even though the wholesaler has mulitpule images available, but only in paid feed - they dont make this clear at all. It updates products overwriting previous edits etc. Its a scam and I am suprised Shopify dont manage these apps better, stopping companies like this charging money for something that doesnt work and is NOT what is described by the app sellers at all. Avoid at all costs, unless you like wasting money or ending up with a store that imports junk files and messes up your site everytime new products are ran. Limited to ONLY ONE AUTOMATIC RUN per day, so good luck calling your customers to tell them they just brought something that actually went out of stock hours ago! You can run manual updates several times a day with some plans, so if your doing it manually, just import the update feed from the supplier and dont give these robbing sods your money! SCAM!
Thank you so much for your feedback. I would like to kindly share some details regarding your concern. We are using product feed files from suppliers at the integration, we use the data that the supplier's file includes. However, we have another feature beside the in-app supplier catalog: we can work with any supplier's product data if there is a feed file from them we can use. Also, the products that can be found in the supplier's webstore are not necessarily in the feed file we are using. You also mentioned the automatic updates, runs. We didn't receive any questions regarding whether we can do more updates for you. Please send us a message if you did. We can, of course, manage more updates per day for retailers, but it is not in the packages by default. We are sorry to see that you were not satisfied while using our app. Please, anytime you will have a question about our service, feel free to contact us, we are always ready and happy to help our clients.
I advise everyone not to download this application. Once you subscribe and have a free trial, you will not be able to cancel, change the subscription, or refund the money. This application will be the reason for closing your store. What is happening to me now?
Hi there,
We are genuinely sorry to read your review. We are slightly confused about your review as, of course, there is definitely a way to cancel, change your subscription, and manage your plan in general. Please let us overview and clarify your specific case in a nutshell. You have chosen Syncee's yearly plan that does not contain a trial period. When subscribing to the yearly plan you agree to all the conditions, and the refund & cancellation policy. You can cancel your subscription plan, however, you have already approved the charge for the period in matter and started to use Syncee therefore, unfortunately we cannot refund your request due to our policies. Thank you so much for your kindest understanding. If you have any further questions, please feel free to reach out to our support team, we are happy to answer your questions.
Sadly this add is full of bugs and needs lots of lots of improvements and is very very expensive. Other apps give you full access to all inventory or suppliers for under $29 and this app is overpriced.
I spent 4hrs exploring, adding, editing, fixing and testing each area of the app and found lots of missing features and bugs. especially this add ONLY let you import the products NOTHING else, the app does not add vendor/supplier products automatically and this causes all other product to be mixed, you can not edit*delete a single product one by one inside this app. When you add products it says you have your products but they do not show up in the app, when a product is added and the product does not have any variant/inventory(0) it counts as there was product and this is bad because you have a paid package that is limited by imported products. also, it does not let you change collections for every single product when you import the products they just go to Shopify, that means after that you still have to go and find every single product and add to their collection/category because it does not let you do it when importing the product. I am very unsatisfied with the bugs, features, expensive prices and the worst thing is the waste of my time exploring an app that at the end did not work. Soi just uninstalled this app.
Tried to use the app as a supplier, I scheduled a demo, changed my schedule, and even before we had the call they just decided to ban my account and cancel the demo (we have over 2K different unique products in the US)
We sincerely apologise for the inconvenience caused and we are happy to discuss this at length with you as we always aim to improve our service based on reviews. However, there are certain criteria at Syncee that must be followed in order to become a supplier, and we always carefully review potential suppliers’ information. We believe that there is no reason for an uncalled for review as we have communicated to you why we are unable to list you.
We apologise again, please do contact us if necessary.
Kart Bilgilerinizi eklemeden bir ütün dahi ekleyemezsiniz ben sadece 10 dakika kullandım Çok karışık bir yapısı var ve memnun kalmadım kaldırdım
Hi there,
We're genuinely sorry to hear about the challenges you faced. We would be more than happy to help you get a better understanding of Syncee. Please reach out to our customer support team via in-app chat or email, so we can help you using our application. Please know that we have a free Starter plan that can be used without adding a card. This plan is perfect for browsing among millions of ready-to-sell products, and it also allows you to collect the products you love and create catalogs. We have a 14-day free trial as well that allows you to upload products to your online store and decide whether Syncee is the ideal pick for your business. In case of any questions, please do not hesitate to reach out to us. We are here for you.
Free... uhu for 25 products oke to pay some but not 80 bucks a month. Other apps are like 10-20 bucks a month
We are remorseful to hear that you came to this conclusion 15 minutes after installing our application while my colleague offered her assistance in the in-app chat.
If you were to change your mind, we would be more, than happy to assist you with any questions, but keep in mind that our application is a paid one as stated on our site.
The idea behind the 25 free products is to help you set up your tasks and try out our application.
You could use our DataFeed Manager feature during this free period or you could choose one of our plans starting from 19USD any time.
Should you need any help, we will be here awaiting your contact at hello@syncee.co or via the in-app chat.