Avis (1 797)
Affiner
-
Par note
I very happy with the services.
Answer very fast and very nice person.
I'm really recommend this app to every one.
Thank you for your review. We are glad to see you are happy with our service :) If anytime you have a question about Syncee, always feel free to contact us.
Really good app. Customer Service is great. I can see that the interface is a working progress, but the selection of products is great.
Thank you so much for your review. Our customers' feedback is really important for us. We are happy you are satisfied with our application, and we wish you all success with your business :)
Fast and excellent technical support. I had a problem uploading products from my alibaba account to my syncee account and the help was great
Thank you so much for support me
We are so happy you are satisfied with our service. Thank you so much for your kind review. In case of any questions, always feel free to contact us :)
TOP SERVICE
I RACCOMANDE 120%%%%%%%
The app is super! Very responsive support! Professionals! We are ready to study any question very carefully and help!
Thank you for your kind review. We are so happy you are satisfied with what Syncee offers :) Our customer support team is always here for you, and ready to help if you have any questions.
It was super easy for me to open my first shop on Shopify with Syncee team. They helped me in everything to find my supplier and to build up my store. I really offer them to anyone!
Technisch noch nicht ganz ausgereift, aber sehr guter Kundensupport! Antwort innerhalb von Minuten, sogar am Wochenende.
Thank you so much for your review. Our team is so happy to see that you chose Syncee to find and manage products in your online store. It's also our pleasure to see how satisfied you are with our customer support. If anytime you need help, we are here for you!
Very good app for Import / Export Details.
Just started using this app so I can not rate how it worked for me but, I can rate the setup process & it was easy & user friendly to get it all set up.
Thank you for your review :) We are happy you chose Syncee! If anytime you have a question, feel free to contact our support team via email or in-app chat, we are here for you!
AVOID AVOID AVOID
Im not impressed like the other poor reviews it worked well but then the feed stopped. Did we get an apology no we nearly fell out with our supplier as out of stock items were being blamed on them when in fact the feed had broken. the customer service clearly dont care. We then asked if they could upload data via there feed they said yes but it would cost extra yet it does say free setup and support. So it is not only enough that they get there subscription but pure greed the want more. We are now actively looking for an alternative. Customer service dont care Money money money So to update this is the response from Syncee the owner got in touch i explained the issue and have heard nothing. No apology no explanation nada. Since then they are now saying for me to have my orders updated 4 times a day they want 129 euro a month to add insult to injury they are blaming shopify for the feed not working. They say if you use a compare at price then there feed can not work. I also asked why is the owner who initially emailed me now not following up the answer is too busy. Do not waste your time most supplies have a feed and you can have chaperons options than these
Terrible sorry to hear you are not satisfied with our service. As our support team mentioned to you via chat the supplier stock changes frequently and it caused out-of-stock issues in your store. We already changed your update frequency in your account. Regarding the new feed, as we said we can help you, but first our developers have to check the API documentation, which is free of charge of course, but takes a couple of days. We will come back to you in an email shortly.