Syncee Collective Dropshipping
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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Syncee's customer service is so good. My supplier's app was causing my shop to be down more often than not. Syncee was a real life saver.
Thank you so much for your kind words. We are more than happy that you are satisfied with our application and that you could find the solution you needed at our service. Anytime you have a question, please feel free to let us know about it. We are always just an email away.
Excellent Support By Imre at the first instance itself.Without his help, i would not be able to navigate or apply filters properly to check what i am looking for.Support is amazing, looking forward to work with Syncee soon!!
Thanks Imre for letting me know all the different suppliers for the locations i am looking for!
Thank you so much for your review. We are glad you are satisfied with our service. Please if you need any help, always feel free to let us know about it :)
So I've been chatting with Imre at Syncee and wow, the support he provided was AMAZING. Just to give you some insight, our store consists of many SKU's but more importantly, it has a large number of variants and the CSV file that we get from our supplier can be a little scary. So at first, I was skeptical that this wouldn't work and if it did, I would run into issues and would need to work with support to fix them.
Anyhow, skepticism has been laid to rest!!! I uploaded the giant monster file and I did run into an issue but Imre was quick to jump on and fixed it within minutes!!! I refreshed my store and sure enough, everything was there and in perfect format with all the variants and all. SO IMPRESSED and had me SOLD. But before I made the decision to buy, I asked a lot of questions, mainly in regards to support and he basically said, if the file is correct, we will fix the issue on our end which brought me great relief.
I've browsed the competition and many of them don't go by product (SKU) count, they go by the number of variants which in our case could be 20 variants and about 300 SKU's. So that right there is 6000 variants and would need to spend a lot more on those packages versus Syncee, they only count the SKU!!! So AMAZED with the service, the software, and they don't scare easily when given a monster of a CSV file that I don't even want to look at haha!!!
Anyhow, if you are a new store owner or were like me and having issues with product imports, give these guys a try!!! Their platform truly works wonders. And by the way, I am not getting a free month of service or anything for writing this haha!!! Give it a shot, you'll be glad you did!!!
AGAIN......THANK YOU IMRE!!!!!
Gabe
Fantastic service. The Guys at Syncee are super helpful.
Truly Highly recommend the product and service.
Melinda was very easy to work with. She explained everything very clearly, she was nice and patient and helped me resolved my issue. Excellent service.
Thank you for your kind words. It's our pleasure to see you find out service excellent. In case of any questions, please feel free to reach out to us anytime. We are here for you! Thank you for being a member of our community.
Just an update. Our store which has over 8000 variants for 300 plus products was a huge task to first get our products in the store to match our CSV file. Imre and the team helped us along the way through every step and our Inventory is now LIVE!!!! FIVE STARS across the board on this app and the people that make it possible.
This app is amazing. And the support is right on point. This team is very hard working, quick to jump in and give you premium support, and a pleasure to work with. I spent a few months looking into solutions for syncing up our back end system with Shopify and this is the best choice BAR NONE! anything else on the app store to date is a major waste of money.
Very helpful and professional people. The App works well, some difficulties at the beginning due to our inexperience, perhaps.
Thank you so much for your words. We appreciate it, and we are also happy that you are satisfied with our service. You are amazing! If anytime you have a question, do not hesitate to contact us, we are always here to help.
Great customer service, they managed to setup the whole app complying with my needs and wants. I highly recommend the app in comparison to others
Thank you for the kind words. Syncee is for the users' needs and wants, and we strive for the best user-friendly environment. :)
Fantastic service and support. Had an issue with a file upload in no time at all the support team was on live chat to help.
Thank you for your review! We are always here to help as quick as possible :) In case of any questions, do not hesitate to contact us anytime!
This App is simply awesome. It helps me import all my products out of an excel csv and map them to the correct location in my store. Can totally recommend! The Support Team is very very good, fast and friendly!