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I used this app for about a month and processed real orders with it. Here's my honest opinion as a professional dropshipper/whitelabeler with 9 years of experience. This app is just a trap for newbies to waste money. Its overpriced and does not deliver any real value.
1-The suppliers on syncee can be found on ANY other app completely FREE.
2-"Premium" suppliers aren't actually premium. We looked though them ALL.
3-The supplier prices on Syncee are typically higher than any other dropship supplier app
4-Supplier on this app specifically tend to inflate shipping costs. I suspect that this is to simply add to their revenue. This is not common on all DS'ing apps.
5-Supplier NEVER reply on syncee so dont ever expect a reply from almost any supplier after weeks and months.
6-Syncee customer service, although kind, serve no real purpose other than to tell you to reach out to suppliers for most questions...suppliers who never respond, see #5.
7- 29$/month for 25 products is silly and offensive.
8- Lots of newbies love this because its easy to understand and it pretty, but professionals will not appreciate it.
9-If you do finally get a response back from a supplier, you have to be on a paid scubscription to even READ it.
Syncee is for newbies to feel like they are doing something in the direction of starting their own business but it offers no real value for people who are serious about running a business.
Hi there,
We are deeply sorry to read your review. We are a bit surprised about your words, please let us kindly reflect on your thoughts and highlight a few pieces of information about suppliers, and our application.
First of all, suppliers who request to join our marketplace are checked thoroughly before they become available on Syncee. It's the supplier's choice where they want to offer their products. It's not completely clear to us what you mean by accessing their products on any app for free. All drophipping platforms have their unique fee.
Secondly, it is the supplier's decision on how they price their products and shipping. We have no influence on it at all and there is no extra fee we add to the prices!
Thirdly, there are specific questions like shipping-related ones or else, that are something only the supplier could answer effectively so there are cases when we have to direct retailers to suppliers.
Furthermore, Syncee has features that are only available in specific plans, and that is why you couldn't access the Messages in a free plan.
Once again, we are genuinely sorry about what you experienced. Should you have any further questions, please do not hesitate to reach out to us.
This app has a very clean set up and is an easy to follow app. I just wish the price was a little lower!
Hi there,
Thank you so much for your feedback on our application. It means so much to us that you are happy with our offerings. Thank you for being a member of our community!
Laura was very helpful with any questions I had and was able to resolve any issues within minutes!! I highly recommend Syncee!!!
Hi there,
Thank you so much for your review. We are happy you were satisfied with the help provided by Laura. In case of any questions, please do not hesitate to reach out to us again. We are always happy to help :)
Ils ont une variété de produit
Un grand merci pour votre avis 5 étoiles ! Votre appréciation pour la variété de nos produits nous touche beaucoup. Nous mettons tout en œuvre pour offrir un large choix d'articles afin de répondre à vos attentes.
N'hésitez pas à explorer notre catalogue et à découvrir de nouvelles pépites !
Quick response and effective solution. Very friendly.
Hi there,
Thank you for your review. We are happy to see you enjoy using our application. If anytime you have more questions about Syncee, please do not hesitate to reach out to us. We are here for you.
Very user friendly, and great options!
Hi there,
Thanks a lot for the wonderful feedback! We're happy to hear that you found our platform user-friendly and appreciated the variety of options available. Your satisfaction is our top priority, and we're here to make sourcing products as easy and enjoyable as possible.
Grande esperienza con Syncee, applicazione pronta per l'uso ed e in funzione solo dopo 5 minuti che viene istallata, alla perfezione tutto quello che cercavo in un click, Ottima esperienza con il servizio clienti molto disponibili per la risoluziione di qualsiasi dubbio o problema, un grazie ad Imre per il supporto offerto
Hi there,
Thank you for your glowing review. We are delighted to hear that our application and our customer service, particularly Imre's support exceeded your expectations. We truly appreciate your feedback.
Looks really good. Though we're not quite ready to go live, the software looks like it has great potential, and also a lot of suppliers, so a good range of products. Something we'll consider in the future as we start to scale further.
Hi there,
Thank you for your positive feedback! We're delighted to hear that you see the potential in our application and the wide range of suppliers. We look forward to serving you as you continue to scale.
The team at Syncee are very responsive and will stay with you until you figure it out! You can tell they are dedicated to your success!
Hi there,
Thank you so much for your review. We are so happy you are satisfied with the overall service Syncee offers. If anytime you have a question about our solutions, please feel free to reach out to us. We are always here for you.
So far I find this a very user friendly addition to my product catalog additions! Might have to stick with you for the LONG HAUL!!
Hi there,
Thank you for your feedback on our solutions. We are thrilled to see you love the features offered by Syncee. Thank you for being a member of our community!