Syncee Collective Dropshipping

Syncee Collective Dropshipping

리뷰 (1,910)

전체 평점
4.6
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2018년 10월 31일

Great app, just slow to update - still no support for multiple locations or cost prices, will update my review once they get up to speed

The General Store
남아프리카
앱 사용 기간 10개월
2019년 10월 29일에 편집됨

I am very happy, app's working great. Peter was Very helpful.
But I highly recommend every customer to look at the dates very much, because if you delete the app and the shopify charged your money the same day, no one will refund. I would like more flexibility for this company and stronger relationship with client.

Namų atspindys
리투아니아
앱 사용 기간 10개월
2024년 2월 23일에 편집됨

J'utilise cette application depuis peu de temps, ça change vraiment des autres applications avec que des produits chinois d'Ali express et compagnies, je ne peux pas trop m'avancer sur la qualité des fournisseurs encore... on verra dans le temps. En ce qui concerne le service client, ils sont super réactifs.

Uskin™
프랑스
앱 사용 기간 9개월
답글 Syncee개 2022년 10월 21일

Thank you so much for your review. We are delighted to see that you find the product and supplier assortment available on Syncee Marketplace suitable for your business needs. We take pride in providing quality products and solutions to merchants using our solutions. Thank you for joining our community! :)

2023년 3월 22일에 편집됨

Great Dropshipping App with room for improvement

Great:
- Good selection of high quality suppliers from around the world
- Good integration and mostly user friendly
- Good customer support, eager to help
- Great functionality to automate margins/mark ups

Room for improvement:
- plan prices change randomly without any warning, which is not cool for a small business. Smallest monthly plan went from Free to $29 to $49 making it hard to plan. Would love more transparent communication
- Sometimes had issues with synchronization, when it took a full day for my order to show up
- had payment issues when I had to attempt payment up to five times until it went through
- the search for products is very clumsy. It does not really show what you're searching for and the filter options could be better thought through (e.g. you can only select one country from-to)
- When searching for an exact supplier name, you still have to scroll to sometimes the third page until you find the supplier (assumption is that the big suppliers pay to always show up first, e.g. Big Buy is always the first)

SWOP - shop without plastic
캐나다
앱 사용 기간 7개월
답글 Syncee개 2023년 3월 20일

Thank you so much for your review. We are happy you have chosen Syncee to find suppliers and manage products in your online store. If anytime you need help, our customer support team is here for you. Thank you for being a member of our community.

2024년 2월 24일

So far I really like it but we haven't had an order yet. Only complaint is products are quite expensive

The Plush Peach
영국
앱 사용 기간 5개월
답글 Syncee개 2024년 2월 27일

Hi there,
Thank you for your review! We're happy you're enjoying the platform so far. While we can't control individual supplier pricing, we encourage you to explore different options and use our filters to find products that meet your needs. In case of any questions, please do not hesitate to reach out to our support team, we are here for you.

2020년 5월 1일에 편집됨

So my Dropshipping journey began with Spocket where I found at least a couple of brands within EU that looked interesting. I then noticed that most products were priced well above the end customer prices found on other retailer stores on the Internet. I switched to Syncee to try my luck here, as the same products were available but with a better price.

I signed up for 4 different suppliers and waited for about 1-2 weeks to get an approval for two of them. I e-mailed the other two and they replied they don't use Syncee anymore and invited me to their own platforms which would require a deposit of 500 EUR to start with.

A few more weeks passed and I've had 3-4 orders with Syncee. I can say that as a European store, dropshipping with suppliers from the UK, the delivery times are currently 10 days+. If this has to do with COVID-19 time will tell, I hope the delivery times will improve.

I had an issue with my main supplier removing almost all of their products by accident, which caused major trouble on my shop. This was solved with haste, once I got in contact with the right people.

So to be fair the support has been okay, I've got replies with a few business hours. You will have to do most of the work contacting the suppliers yourself, as they won't login to Syncee to look at your application.

Once you get orders there's no automatic way of placing the necessary orders at the suppliers stores, you will have to do this manually which is very time consuming. Syncee says that a new future that handles this will be rolled out in the coming weeks. Can't wait and I'll update my review once this is released.

For EU stores: You will most probably also have to pay VAT for your purchase, even though it's within EU/EES. This will eat of your margins, as you will have to do it again when declaring in your own country. Make sure to talk to your suppliers about this, maybe they can help you.

Carelief
스웨덴
앱 사용 기간 3개월
답글 Syncee개 2020년 5월 1일

Sorry for the bad experience with some of our suppliers and we are happy to hear that you are satisfied with Syncee service and support.

You can leave supplier reviews in Syncee marketplace about your supplier experience.

We have already contacted the mentioned suppliers, so we will try to resolve your issues as soon as possible. Please also check your email.

2023년 2월 1일

I like the fact that you can add hundreds of products from suppliers. I don't like that you can't just choose certain categories to upload to your store from a supplier. You can choose individual products. Overall, it's okay. Not sure if I'd recommend it either way.

trends & trinkets
미국
앱 사용 기간 3개월
답글 Syncee개 2023년 2월 1일

Thank you for your review. We are happy to say that there is definitely an option in Syncee to filter products by categories in bulk of your chosen supplier. You need to use the 'Find Suppliers' option on Syncee Marketplace for this. Just pick your supplier there and set up different filters on what you wish to upload to your store. If you have any further questions, please feel free to reach out to our customer support. We are always here for you. :)

2021년 4월 16일

Heaps of suppliers and great items, however we couldn't get the shipping to work so have deleted it now, for anyone who can work that out its worth a look, plus the customer service team respond v.quickly

thatsadeal.com.au
오스트레일리아
앱 사용 기간 3개월
답글 Syncee개 2021년 4월 21일

Thank you for your review. Your feedback is important for us. Please note, Syncee doesn't work as a fulfillment center, our application manages product data for merchants, it is a bridge between retailers and suppliers. We tried to recommend you options as a solution, and we are sorry you couldn't get the shipping work. We wish you further success with your online business.

2023년 10월 13일

Como ainda estou a comecar, e não vendir nada. Então nao tenho nenhuma opinião formada.

giljohaha
아일랜드
앱 사용 기간 2개월
답글 Syncee개 2023년 10월 16일

Hi there,
If you need assistance using Syncee or you have any questions about our application, please do not hesitate to reach out to us via email at support@syncee.co or via in-app live chat. We are here for you and happy to help!

2023년 1월 6일

Just starting so really can't provide an accurate rating, monthly fees are high compared to other providers.

Life Shift Yoga
캐나다
앱 사용 기간 2개월
답글 Syncee개 2023년 1월 6일

Thank you for your review. If you have any questions on how Syncee works, please do not hesitate to reach out to our customer support team via in-app chat or email at support@syncee.co, we are always happy to help you! Thank you for choosing Syncee!