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Great Support and great app. This app has a lot options ,and choices. But most importantly. The support is amazing. They make you feel like you are in good hands. Warm hands. This for me is the main thing. But the truth is that they also have very good sources of products....
Demetris, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-stars as we strive to provide just that for all our users. We hope for a long journey together. :)
I used the app to help me find suppliers in my niche. I like the fact that it provides pertinent information about the suppliers. I am very happy with this app.
We are happy you like what our app offers, thank you so much for your kind words, it means so much to us. If you have any questions, feel free to let us know about it, we are always here to help.
This app used to work well, now the team does not care and they make huge mistakes, like changing you fullfillment centers when no one asked them because they don't know how to use their own software. They also DO NOT CARE about their customers and they don't take responsability for their mistakes. Their app has not worked really well for months now - we finally decided to stop using it and continue with MANUAL updates as it is less time than using these guys - DO NOT RECOMMEND unless you want Nightmares. They also refused to refund when their own members of staff made mistakes.
Dear Aequem,
I apologize on behalf of everyone at Syncee.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As you can see in other reviews, we are known for taking ownership and caring deeply about our users. We can’t fix the past, but you have my commitment to solving your issue.
According to previous conversations, in Syncee, there are flexible setup options to update products’ specific fields. Although two of my colleagues asked you to provide the exact setups you wish to use, they never received any answer. We’d be more than glad to know how and what you want, and the support team would happily set it up for you.
Don’t forget; we’re here for you. You may reach us anytime at hello@syncee.co or via our in-app chat. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Best regards,
The Syncee Team
So far, so good. I'm happy to be able to connect to Canadian businesses and help them grow! Together, we will bring Canadian products to the masses!
Thank you so much for your kind words. Keep up the good work with your business! :) We are super happy to see you are satisfied with the selection of Canadian products and suppliers on Syncee!
Always helpful sorted me out very quickly thank you Melinda. I have been using this app for a few years now love it.
The team here at Syncee is thrilled to hear such good feedback, and we’re proud to have you in our community. We hope we'll have more years together. :)
Hi all, I'm pretty new at this, and I just want to say that I use Syncee through my online store, and so far their service is great. Whenever I have an issue and hit that panic button, which I shouldn't do... meaning panic, I go straight to Syncee support line, and they are patient, and they stick/stuck with me up until the issue(s) are resolved. I am satisfied with their service. Thanks Syncee!
Thank you so much for your review. We are always here and happy to help you! In case of any questions arise, just feel free to reach out to our customer support team. We wish you all success with your business.
wow merci super app. pour les gens d'amerique du nord. les prix son abordable et le service est au rdv
Thank you for your kind words. We are happy you are satisfied with our application :) If anytime you have a question, please feel free to reach out to us!
Melinda quickly resolved my issue during initial set up that turned out to be a step I overlooked. THANK YOU!
Thank you so much for your feedback on our customer service. We are always happy to help you! :) If anytime you have a question, please just feel free to reach out to us again. Have a lovely day ahead!
Good for a beginning. i am satisfied with the sevice they are fast in responding thnaks!!!!!!!!!!!!!
Thank you for your review. We are happy to see that you are satisfied with what Syncee offers. In case of any questions, we are always here to help :)
I found many great products and suppliers to widen my offer in the webshop. Great app for dropshippers. Friendly and helpful customer service.
Thank you for your review. We are so happy you love Syncee! We wish you many sales! In case of any questions, feel free to contact our support team anytime :)