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I am testing this app for a new webstore we are looking to launch, but also used for my current store to manage inventory.
The support I have received has been first class- Imre has promptly answered all queries, helped fix the mapping for me. Outstanding service and the App does what it says- created this new store with over 600 products and numerous Variants(6800 items in total) in a couple of hours the time spent to get supplier feed mapping out. The actual set up was easy . Now I can get a live Stock quantity daily for the existing store.
Very good app., easy to use, Peter is very helpful and always there for any questions, thank you for everyone who shared making this app., I definitely recommend it
Thank you so much for your kind review, it is really good to see you are satisfied with our service. It makes our team happy! Please, anytime you will have a question, feel free to let us know about it, we are always ready to help.
The worst app I 've ever tried, , You can't upload products in the free trial or create a catalogue or see how the app works. The search filters don't work properly so when you chose products filters you get a totally other products results. The products in other languages than English can't be translated when transfer into the store. It's also very complicated to handle with a single product in a created catalogue which you can't chose a product to sync or delete from it , but you are forced to sync or delete the whole catalogue. And whenever you uninstall, you have to pay the whole charge!!
We are terribly sorry to read your review. Please let us highlight that Syncee offers a Free plan which indeed doesn't let you upload products to your store, however, you can create a catalog while browsing among the products available on Syncee Marketplace. Furthermore, Syncee offers a 14-day free trial of each monthly plan that lets you access all the features of the chosen plan, including uploading products to your store. Our free trial is here so you can try Syncee and see if it's suitable for your needs. If you uninstall Syncee or cancel your plan in Syncee while you are still in your trial period, you will not be charged. You have started the free trial, and as unfortunately you unsubscribed after the trial period, you've been charged. When subscribing to a monthly Syncee plan you have to read and accept the aforementioned conditions. To refer back to other sections of your review, we are thankful for your feedback. If anytime you need help using Syncee, you need to know that our support team is always here for you, and we are happy to help.
I think it's great for beginning stage of starting your own drop-shipping store for Shopify's platform.
Thank you for your review. You are awesome for recommending Syncee to dropshipping store owners who are just starting out. We happily suggest using our app for those as well who would like to grow their existing store with more great dropshipping products. If anytime you have a question about our application or you need help finding suitable suppliers for your product niche, please feel free to reach out to us. We are always here for you :)
Excellent App!
Customer Support team was also excellent!
I would recommend this App 100%
Thank you
I was able to import products from my custom XML and had a great experience with customer support.
Thank you for your review! We are more than happy that we could help you. If you need further assistance, please feel free to contact us.
If I could give them 0 stars I would.
GET AWAY FROM THIS APP!!!
We tried more than once using it, an import XML file with our supplier's products,
The import was gone badly and imported without the stock amount and vars.
We tried to get a refund and they said we can't because we used the app...
We have deleted more than 1000 products that were imported badly.
and by the way for a good widget for our XML file they wanted 350$...
BAD BAD BAD APP just go to another app instead,
Hello, thank you for the feedback.
We have received an XML file prior to subscribing and we stated that we cannot work with it because it is badly structured and does not have inventory quantity as your supplier provided it this way. Please note: Syncee does not provide information about inventory quantity and prices as only the supplier knows these data. If the supplier can provide a suitable, well structured product feed file that have information about inventory quantity, then we can definitely make it work in first go without any hassle.
Also, if you mean another XML file, as you haven't contacted us after subscribing, our technical colleagues will gladly check it for you. We have free technical support, but you need to contact us first, otherwise we cannot help.
We have also noticed that you have wrongly set up your Syncee task updates and therefore they did not run. We have fixed it for you, so now they should run in the given intervals.
We have recently contacted you in email in details of how we can help you. Looking forward to make you a happy customer.
ottima design bellissimo funzionalità precise per tutto quello che ti serve molte garanzie e prodotti
Thank you for your review. We are delighted to see you enjoy using our application. If anytime you need help, please feel free to reach out to us via in-app chat or email. We are here for you.
Well! What can I say.
I was in a jam with my store trying to sink Vendor prices USD to my local currency including my product markup. Syncee did the lot in no time at all. I made a few mistakes doing it myself and Nikoletta fixed my mess up in no time at all.
Response time 100%
Service 150%
Respect 200% Great work Nikoletta.
Servizio eccellente, professionali in qualsiasi momento della giornata e tanto tanto amichevoli, sono molto contento di collaborare con loro, la loro app oltretutto è una vera bomba, perfetta senza alcun bug. Perfetto sono soddisfattissimo e lo consiglio a tutti .
Wow, you are amazing! Thank you for your very kind words. We are also so happy that you are here with us, enjoying using our application. We wish you all success with your business!