Syncee Collective Dropshipping
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Great customer service, real people online to help you out immediately to navigate the app. Happy there is a 14 day free trial. Good interface. Negatives were not finding some products I needed (but this is normal). And the payment plan fee's are expensive if you are not yet selling a lot of items. Would be great if the products for the smaller plan were also increased to more then 25.
Thank you for your review. We are happy to see you find our customer service outstanding. Our team is always here and ready to help you! The number of products and suppliers available on Syncee Marketplace is growing every day - it's worth checking out our selection from time to time. We hope you'll find the products you are looking for soon! If you need help in finding products, please feel free to reach out to our customer support team anytime.
The worst app I 've ever tried, , You can't upload products in the free trial or create a catalogue or see how the app works. The search filters don't work properly so when you chose products filters you get a totally other products results. The products in other languages than English can't be translated when transfer into the store. It's also very complicated to handle with a single product in a created catalogue which you can't chose a product to sync or delete from it , but you are forced to sync or delete the whole catalogue. And whenever you uninstall, you have to pay the whole charge!!
We are terribly sorry to read your review. Please let us highlight that Syncee offers a Free plan which indeed doesn't let you upload products to your store, however, you can create a catalog while browsing among the products available on Syncee Marketplace. Furthermore, Syncee offers a 14-day free trial of each monthly plan that lets you access all the features of the chosen plan, including uploading products to your store. Our free trial is here so you can try Syncee and see if it's suitable for your needs. If you uninstall Syncee or cancel your plan in Syncee while you are still in your trial period, you will not be charged. You have started the free trial, and as unfortunately you unsubscribed after the trial period, you've been charged. When subscribing to a monthly Syncee plan you have to read and accept the aforementioned conditions. To refer back to other sections of your review, we are thankful for your feedback. If anytime you need help using Syncee, you need to know that our support team is always here for you, and we are happy to help.
The set up is very easy to follow with clear video-guides and articles. Great customer support as well.
Thank you for your review. Should you have any questions about using Syncee, please do not hesitate to reach out to our customer support team via in-app chat or email. We are here for you! :)
good app but not cheap' its working very well update product automatic/ you need to pay another fees to suplier so its really not cheap
If I could give them 0 stars I would.
GET AWAY FROM THIS APP!!!
We tried more than once using it, an import XML file with our supplier's products,
The import was gone badly and imported without the stock amount and vars.
We tried to get a refund and they said we can't because we used the app...
We have deleted more than 1000 products that were imported badly.
and by the way for a good widget for our XML file they wanted 350$...
BAD BAD BAD APP just go to another app instead,
Hello, thank you for the feedback.
We have received an XML file prior to subscribing and we stated that we cannot work with it because it is badly structured and does not have inventory quantity as your supplier provided it this way. Please note: Syncee does not provide information about inventory quantity and prices as only the supplier knows these data. If the supplier can provide a suitable, well structured product feed file that have information about inventory quantity, then we can definitely make it work in first go without any hassle.
Also, if you mean another XML file, as you haven't contacted us after subscribing, our technical colleagues will gladly check it for you. We have free technical support, but you need to contact us first, otherwise we cannot help.
We have also noticed that you have wrongly set up your Syncee task updates and therefore they did not run. We have fixed it for you, so now they should run in the given intervals.
We have recently contacted you in email in details of how we can help you. Looking forward to make you a happy customer.
They went above and beyond to help me set up my store. The app itself was very helpful when it comes to drop shipping. They have many options, and built it templates to choose from. I would definitely recommend them to anyone.
dont totally get the heling techniques but understood what to do by seeing.
THE WORST APP I'VE EVER USED!!! NOT BECAUSE OF ITS FUNCTIONALITY, BUT DUE TO THE MALICIOUS ACT OF CHARGING $100 DOLLARS TO MY CREDIT CARD FOR A CANCELLED SUBSCRIPTION!!!! I DEMAND A REFUND!!! MY SUBSCRIPTION HAS BEEN CANCELLED SINCE 10/05/23, AND TODAY, ON 24/05/23, THEY CHARGED ME $100 DOLLARS WITHOUT USING THE APP!!!
We are sorry to read your review. We regret to inform you that your subscription was canceled after the expiration of the free trial period, resulting in the charges being applied. If there's anything we can do to assist you further please let us know via in-app chat or email. We are here for you.
this company is dangerous, dont take theier app.... 50% from the companys inside tha app are fakes..... i make a shop with lookepic.co this is a fake company and i lost money... they from syncee dont pay me my money back... so i went to the police yesterday
We would like to kindly let you know that we requested the refund for you on the 4th of May from Shopify, and you received the refund on the 6th of May. If you have any questions regarding the payments please contact Shopify support. What you have stated in your review are untrue claims. All of our suppliers are pre-vetted and are going through a selection process before listing them. You can find each suppliers' contact information in Syncee Marketplace so you can contact them if you have any questions. If you have any issues with a supplier, with the payments regarding their products, you have to contact the supplier. In our system the retailer pays directly to the supplier, that's why our service is transparent. If you want a refund from them you can manage it via PayPal. We would like to ask you to avoid using obscene words in your messages to our team members. Life-threatening claims are completely unacceptable and just utterly wrong. Please don't taint Syncee's reputation and image falsely with such accusations.
Akos Gulyas, CEO
Je ne parviens même pas à uploader un seul article ou alors je n' ai pas laissé assez longtemps,j' ai attendu 15 minutes pour un seul article mais sans résultat. J' ai alors stoppé le téléchargement. troooooop long ou ne fonctionne pas.
Thank you for your feedback. We are sorry to see you were not satisfied with our app. I would like to kindly inform you that when you contacted us about the problem, we were out of office at the weekend. However, on Monday we sent you help and reply as soon as we saw your message. We can help you in the product management, and uploading items into your store with the correct settings, smoothly. Please, if you still would like to manage products of suppliers with Syncee, feel free to contact us. We are here to help!