Syncee Collective Dropshipping
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.884)
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good product range
Hi there,
Thank you for your review. It's lovely to see you love the great range of products available on Syncee. Happy selling!
Super Suchfunktion
Halo,
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Ihnen unsere Suchfunktion so gut gefällt.
Super, maar soms wat traag.
Bedankt voor je feedback! We zijn blij om te horen dat je tevreden bent met het platform. Als je specifieke zorgen hebt, aarzel dan niet om email contact met ons op te nemen!
so far so good.
Hi there,
Thank you for your review. We are happy you find Syncee great. If anytime you have a question about our solutions, please feel free to reach out to us via in-app chat or email. We are here for you.
I find this to be an excellent dropshipping app. It not only facilitates direct communication with product suppliers but also boasts a wide range of suppliers who manufacture their own products. The support team is highly responsive and readily available to assist with any concerns or questions that may arise.
Hi there,
Thank you for your wonderful review! We're delighted to hear that you find our dropshipping app excellent and appreciate the direct communication with suppliers. It's great to know our wide range of suppliers and responsive support team have been beneficial to you. We're always here to help with any questions!
very easy to navigate and great products
Hi there,
Thank you so much for your review. We are happy you love how easy it is to use Syncee and find products to sell in your online store. Thank you for choosing our solutions.
Just started using, still exploring and testing. We should have 5 products to test in the free version. For stores that are starting it's not viable to pay a plan.
Hi there,
Thank you for your feedback. We have a free trial that allows retailers to test monthly plans for 14 days including adding products to your online store. If you have any questions about our free trial or our solutions, please do not hesitate to reach out to our customer support team via in-app chat or email. We are here for you.
I had a very disappointing experience with this service. After signing up for the trial version to evaluate the app, I decided it wasn't for me and canceled the subscription promptly. However, they still attempted to charge me an annual subscription fee.
Despite their claim that there was no trial period and I had to pay for the subscription, I had already canceled. I contacted customer support multiple times, but each time, my issue was passed to the billing department with no proper resolution. To make matters worse, they repeatedly tried to charge me £231 through the Shopify store.
The customer service has been extremely unhelpful and frustrating. I do not recommend this service due to their poor handling of billing issues and lack of effective customer support
Hi there,
We appreciate you taking the time to share your feedback. We understand your frustration. As our support team already shared, we want to clarify that our refund policy was clearly outlined before your subscription, stating that there’s no free trial or refund for annual plans. A 14-day free trial is only available for monthly subscriptions which information is also accessible within our application.
We apologize for any confusion or inconvenience. If you have any further questions, please do not hesitate to contact our friendly support team directly for personalized assistance.
Synced has a very well respected reputation and it is deserved. The app is straightforward and easy to use. Store integration is seamless and the products are very high quality
Hi there,
Thank you for your wonderful review! We’re thrilled to hear that you find our app easy to use and appreciate the quality of our products. If you need any assistance, we're always here to help.
If you're looking for a dropshipping app, this is it. But the reason I say that is because of their 24/7 customer service. And that doesn't mean you'll get some automated response saying "your issue is top priority, and we appreciate your patience, but (name) is unavailable right now" kinda thing....not at all! I'm always so surprised (as I usually work in the twilight hours of the night/early morning) to get a real, live person in the chatbox! Not only that, but they actually have answers and guide you through the steps of whatever your issue your facing. That being said, like any other app there will always be a learning curve. Otherwise, I find this app pretty easy to use. Add your products, organize in catalogs, set your pricing and Syncee will sync only what you want it to—and you can set your preferences for each catalog or product individually. Again, it may take a minute to figure things out, but the peace of mind you'll have in knowing you can get help in the chat box at any time is priceless, especially if you've experienced other dropshipping apps without this feature.
Hi there,
Thank you for your review, we are blown away! We put a lot of effort into making Syncee easy to use alongside our amazing support team. It sounds like you've mastered the product setup – adding products, organizing catalogs, and syncing preferences! Thank you for choosing Syncee, and keep rocking those late-night dropshipping sessions!