Syncee Collective Dropshipping
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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Initially the Syncee website appeared to be informative and practical during the time I was scouting dropshipping apps for my store. Then, they redesigned the interface and it seems to be counterproductive.
The redesign removed catalogs and combined the idea of a catalog within the import lists. Then, deleting products is arranged in the most complicated, counterintuitive way using a filter. Unlike Shopify when I need help, the advisors can sometimes correct/update things on my behalf. I have been trying to delete products for days only to receive the intended results then back to square one due to one small update And no one can call you at least with the plan where you have 250 products.
I can no longer easily see a supplier’s inventory before importing to my store. Importing itself is a nightmare. Initially, Syncee’s app kept overriding my changes in Shopify on select products.
Last, support is unavailable on the weekend and re-appears during odd hours if you live in the United States. They were closed Thanksgiving day and Friday even though they are based in Hungary; e-commerce is a 24 hour business which drives on holiday sales.
Hi there,
Thank you for your feedback. We apologize for any confusion you experienced. It seems there was some misunderstanding with the product deletion process and the filter feature. Our support team provided guidance on how to set up the filter to manage your import list effectively, and we’re here to assist you further if needed.
We also understand that it may take some time to adjust to new changes to design. The intention behind these updates is to streamline processes and enhance your experience, and we’re confident that once familiarized, the new structure will provide more control and efficiency.
Regarding support hours, our team was available during the time you mentioned, including on Thanksgiving, and we’re sorry if there was any misunderstanding. We strive to provide the best quality assistance, and your feedback is valuable to us as we aim to improve your experience with Syncee.
If you need additional support, please don’t hesitate to reach out to us via in-app chat or email. We’re here for you.
We've been using Syncee for our brand, and it has truly transformed how we manage our product selection and sourcing. The vast range of quality suppliers and unique products gives us the flexibility we need to stay competitive and dynamic. Syncee’s integration with Shopify is flawless, making it easy to manage products, update inventory, and add new items to our store with just a few clicks. The customer service team is outstanding—always responsive and eager to help with any question we have.
If you're looking for a reliable and innovative solution for dropshipping or wholesale sourcing, Syncee is the way to go. Highly recommended for any e-commerce business that wants to keep up with trends and streamline product management!
Hi there,
Thank you so much for your kind words! We're thrilled to hear that Syncee has helped transform your product selection and sourcing process. It's great to know that our integration with Shopify and our customer service team have made your experience seamless. We appreciate your recommendation and are excited to continue supporting your e-commerce business!
Syncee has been amazing! The platform is user-friendly and has streamlined managing my online store. A special thanks to Sara for her outstanding support—she patiently guided me through setting up product uploads and automatic updates. Highly recommend Syncee for efficient e-commerce management!
Hi there,
Thank you for the kind words and 5-star review! We're happy to hear you love Syncee. We appreciate Sara's help as much as you do, and look forward to continuing to assist you.
I can only recommend Syncee! Amazing app, user-friendly and easy-to-understand with high quality suppliers. The search experience is awesome, flawless and finding the products I need is super easy. 5-stars!!
Hi there,
Thank you for your review. We are happy to see you love what Syncee offers, our features and products as well. We wish you much success. Thank you for being a member of our community.
Amazing app, with amazing relationships with suppliers. Do wish, there was some sort of warning when suppliers are pulling their products from the site and recommendations to which suppliers might carry similar products . This would help when a retailer is carrying a vendors product and building internal core audience to avoid instances in which, the suppliers products are not available. However we do enjoy using Syncee Collective and all it boasts. 10/10.
Hi there,
Thank you for your wonderful feedback! We’re thrilled to hear you enjoy using Syncee. Your suggestions are valuable, and we appreciate your support. Thank you for choosing our solutions.
I would rate this app 4 out of 5 stars.
My experience with Syncee Collective Dropshipping has been quite positive. The platform offers a user-friendly interface that makes it easy to navigate through the various features. Setting up my store was straightforward, and I appreciated the extensive range of products available for dropshipping. The integration with my existing e-commerce site was seamless, and I found the syncing process to be efficient.
One of the standout features is the ability to filter products based on various criteria, which helps in curating a tailored inventory that aligns with my brand. The customer service team has also been responsive and helpful whenever I've had questions or needed assistance.
However, there are a few areas for improvement. I would love to see more in-depth analytics tools to track sales performance directly within the app. Additionally, expanding the product range in certain niches would be beneficial.
Overall, I highly recommend Syncee for anyone looking to start or enhance their dropshipping business. It has significantly streamlined my operations, and I look forward to seeing how it continues to evolve.
Hi there,
Thank you for your review! We're glad you're enjoying Syncee. Thank you for choosing our solutions.
I've been using Syncee for a week, and I'm convinced! Setting up products was smooth, and the catalog has great variety. The app is easy to navigate, and so far, everything has worked seamlessly.
Hi there,
Thank you for your review. We're thrilled to hear that you're enjoying your experience with Syncee! It's fantastic to know that the setup process was smooth and you're impressed with the products available on Syncee.
First time we had to contact Syncee support, and Sara was great at helping and navigating!
Hi there,
We're glad to hear that Sara was able to assist you effectively. Your satisfaction is our top priority, and we're committed to providing excellent customer support.
Very user friendly and convenient. Ideal for new start ups.
Hi there,
Thank you for your amazing review! We're delighted to hear that you find Syncee user-friendly and convenient—perfect for new startups! If you have any questions or need support as you grow your business, feel free to reach out!
I looked at several dropshipping options and Syncee has the best selection and ease of use. Excited to have found some great brands on here.
Hi there,
Thank you for your review. It's great to see you find Syncee offering the best selection of products and suppliers from among other dropshipping apps. Thank you for choosing us and being a member of our community. In case of any questions, please do not hesitate to reach out to our support team via in-app chat or email. We are here for you.