Syncee Premium AI Dropshipping
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Our first experiece was not great but with time, the vendor delivered and the system ran very smoothly.
Hi there,
Thank you for your feedback.
One of our colleagues has already reached out to you directly, and we appreciate you taking the time to get back to us.
Clear communication and finding the right solution for any difficulties our users may face are very important to us. Whenever you have a question or need help with Syncee, our support team is available and always happy to assist.
You can reach us anytime via our in-app chat or at support@syncee.com.
When I can setup to process, pay, and ship orders automatically it will be five stars.
I'm still working through the automated fulfillment setup and configuration - quarks along the way
Hi there,
Thank you for your positive review! We are glad to hear that you are exploring the features Syncee offers.
If you need any assistance, please feel free to reach out to us via our in-app chat.
Excellent app, and support is excellent! But the chatbot screening is frustrating—it tries everything to keep you from reaching a human agent. If a chatbot could actually resolve issues, I wouldn’t mind, but we’re still years away from that level of reliability. For a paid app, human support should be the priority. If the goal is to train bots, that should be done through a free service, not at the expense of customers’ time—something small business owners simply don’t have to waste.
Hi there,
Thank you for sharing your thoughts. We truly want every Syncee user to have a smooth experience, and our friendly support team responds to all messages with care. If anytime you have a question, please feel free to send us an email at support@syncee.com or contact us via chat and we will be more than happy to help you with a direct message as soon as possible. Happy selling!
It's very early to form an opinion, but so far the support is very good and helpful (Imre). The interface could be more easy and simplified, is a bit more complicated comparing to other platforms.
Also the pro plan is quite expensive for the only 250 products it allows you to sync. The search field needs more care (a lot actually). It seems to have many products to the markets i want to ship, but the prices are quite high, though it is has to do with the suppliers. I will come back with another review when i spend more time.
ich nutze es um inventar up to date zu halten, es gibt viel auswahl an produkten bzw große auswahl an händler.. was mir dort auch gefällt ist der Kundensercie.
was nicht so gut ist, es ist unübersichtlich und leider nicht so gut zu filtern. Es wäre besser wenn man die produkte noch besser filtern könnte.
Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass Sie Syncee nützlich finden, insbesondere für die Aktualisierung des Inventars und die große Auswahl an Produkten und Händlern. Wir nehmen Ihre Anmerkungen zur Unübersichtlichkeit und den Filtern zur Kenntnis und werden daran arbeiten, die Benutzerfreundlichkeit zu verbessern. Vielen Dank für Ihre Unterstützung!
cuesta entenderlo poco a poco
Hola,
Gracias por tu reseña. Nos alegra saber que estás aprendiendo a usar Syncee poco a poco. Siempre estamos trabajando para que la aplicación sea más fácil de entender, y puedes ponerte en contacto con nosotros a través del chat de la aplicación si necesitas ayuda.
very good customer service, also find that the help pages are very easy to understand.
Got help superfast and the problem was resolved in no time.
Hi there,
Thank you so much for your fantastic review! We're delighted to hear that you found our customer service very good and the help pages easy to understand. It's great to know that we could assist you quickly, and we're pleased that the problem was resolved in no time. If you ever need further assistance, don't hesitate to reach out. We are here for you.
So far a good app. However, not enough (good) European dealers. Very good customer service. The filter function could be better
Thank you for your review and for choosing Syncee to manage your products. There are hundreds of European suppliers available on our platform with customer-friendly shipping conditions. The number of suppliers on Syncee Marketplace is growing every day so please check our app regularly and stay tuned by checking our newsletters. If you need help in finding suitable suppliers for your business, please feel free to reach out to our customer support. We are always here for you!
The individuals at Syncee have been very responsive and were very helpful in answering all my questions. The program is also very easy to use and flexible. My only complaint is regarding the vendor contact availability and product selection. It would be nice if they could provide a contact number for the wholesalers/suppliers they work with. It has been a challenge trying to get in contact with some of the suppliers. In additon, I am starting an home decor business and they do not have many unique products and are very limitied.
Thank you for sharing your feedback about your experience with Syncee. We're glad to hear that our team has been responsive and helpful in addressing your questions. We strive to provide excellent customer support and assist our users throughout their journey. Regarding the supplier contact information, you can access their website details on our Marketplace where you could look for their phone number. Also, you can use Syncee Messenger to get in touch with suppliers. When it comes to home decor products, we kindly suggest you contact our support team via support@syncee.co, we would be happy to recommend you relevant suppliers as we have a large selection of home decor available on our Marketplace. Thank you for being here with us!
