Syncee Premium AI Dropshipping
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评论 (509)
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This is a good app, I have been using it since I opened my stores. I have never had any problems with drop shipping, or any of the products. The products are inexpensive and they are priced right, and the items are nice. I would recommend this app to anyone who is starting out in drop shipping for the first time.
Hi there,
Thank you so much for your positive review! We are happy to hear that you have been using Syncee since launching your stores and that you have had such a positive experience with our products and suppliers.
If you need any assistance, please do not hesitate to contact us via our in-app chat.
Happy selling!
A great app and website! I’ve managed to fill my store with a wide range of products due to the number of suppliers they have. It’s so easy to upload products and keep track with stock. Once I get a sale from a customer and I purchase the item on Syncee the shipping information is automatically added and email sent to customer, I don’t have to lift a finger. I’ve also had a couple of issues in the past and their customer service is brilliant. Highly recommend!
Hi there,
Thank you so much for your positive review! We are glad to hear that Syncee is helping you manage and grow your store more efficiently.
We are also pleased to hear that you had a positive experience with our support team. If you ever need assistance in the future, please do not hesitate to contact us via our in-app chat.
Happy selling!
I canceled my service and they have been trying to charge me 99 dollars ever since. I don’t have their product in my store. Why are you trying to charge me if I canceled
Hi there,
We are sorry to read your review.
Please note that canceling a subscription or uninstalling an app does not remove charges that have already been generated for the current Shopify billing cycle. Shopify processes app subscriptions and billing separately, which can sometimes cause confusion.
If you have any questions about a charge on your account, please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help and will be happy to review the billing details with you.
ogni volta che devo evadere un ordine mi fa impsazire se io pago il fornitore con il vostro canale perche voi non fate evadere questi ordini io non capisco per farmi perdere tempo e la facia davanti ai clienti ,a voi non interesa visto che avete preso soldi in anticipo per un ano ,ma arriva anche ano prosimo come m9i avete voi tratato coci rinuopvo anche io con voi e vi consiglio anche ai miei amici poi di avere clienti come voi fate perdere a me la facia e i clienti non meritate ne anche quela stela che vi ho dato ma non si poteva mandare senza nesuna stela grazie ancora per farmi tribulre e perdere i clienti
Ciao,
Ci dispiace sinceramente leggere della tua esperienza e comprendiamo la frustrazione che hai descritto.
Vorremmo chiarire che gli ordini non possono essere evasi automaticamente finché il pagamento al fornitore non viene completato. Questa informazione è indicata anche nella pagina dell'ordine Shopify. Tuttavia, tutto ciò che devi fare è pagare l'ordine direttamente al tuo fornitore tramite Syncee: non è necessario inserire indirizzi, aggiungere prodotti manualmente o ricreare l'ordine. L'ordine è già pronto e, una volta completato il pagamento, il fornitore inizierà l'evasione. Non sono richieste ulteriori azioni né su Shopify né altrove.
Syncee non gestisce il denaro dei tuoi clienti. I commercianti pagano direttamente i fornitori e, di conseguenza, il pagamento al fornitore richiede la conferma del commerciante. Syncee non raccoglie né trattiene questi fondi.
Abbiamo visto che il nostro team di supporto ti ha già assistito e spiegato il funzionamento del processo. Comprendiamo che preferiresti una soluzione completamente automatica e stiamo continuamente lavorando per rendere la gestione degli ordini ancora più semplice.
Ti ringraziamo per il feedback e restiamo sempre a disposizione tramite chat o email qualora avessi bisogno di assistenza.
Le traitement était finalement rapide (correction de l'avis).
Le problème est que la commande ne s'affiche pas en traitée depuis le temps. Mais l'essentiel est que la clientèle est reçu sa commande en seulement 3 jours, donc ça va.
Il s'agit seulement d'un problème d'actualisation du traitement de la commande, même 1 mois après
Bonjour,
Merci pour votre avis. Nous sommes heureux d'apprendre que vous avez eu une expérience positive avec notre équipe d'assistance.
Si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter via le chat intégré. Notre équipe se fera un plaisir de vous aider.
The app is fast easy but I have only one suggestion if dropshippers get more products before subscription or minimize the subscription fees for new joiners as we are new to the business and impressed to get more time to get more customers
After talking to syncee about what had happened he was very kind in helping fix the issue.
One thing I suggest for the import part is for there to be a setting to help stop duplicates due once pushing items to my store it automatically duplicates by accident. Other than that I’m pleased with how he had helped fix the issue.
Hi there,
Thank you for your positive review. We are glad to hear that everything has been sorted out and that you are satisfied with the support you received. Thank you so much for your thoughts as well. If you need any help in the future or have any questions, please feel free to reach out to us via our in-app chat, we will be there to assist you.
Syncee is an amazing app! It has a huge variety of products and suppliers, and the import process into Shopify is very smooth and easy. The customer support team is incredibly helpful and responsive — special thanks to Benjamin for the quick and clear assistance. Highly recommend it to any dropshipper looking to grow their store!
Hi there,
Thank you so much for your positive review! We are glad to hear that Syncee works well for you and that our support team could help you.
If you need any assistance in the future, please do not hesitate to contact us via our in-app chat.
Happy selling!
Did not do what we needed so am uninstalling the app. Shipping from Canada to US would never work correctly.
Hi there,
We are sorry to read your review.
Shipping options can vary from supplier to supplier, and we generally recommend working with suppliers located close to your target market. Syncee offers a large selection of US suppliers, and you can also work with Canadian suppliers that provide shipping to the US.
If you have any questions about choosing a supplier or their shipping options, please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.
Using Syncee for 3 months - Support is inadequate and app is malfunctioning
For the past 2 weeks, despite correct settings (import lists set to inactive), the app continues uploading products with 0-stock variants to my store. This results in 2+ hours of daily manual cleanup work.
The scale of the problem:
26 products with 119 zero-stock variants keep re-importing
Manually deleted 7+ times - they reappear every time
Import lists confirmed inactive - app ignores the setting
Support response: Two weeks of the same copy-paste message: "Can you test? We'll have tech look into it." No investigation, no timeline, no resolution, no follow-up.
Business impact:
28+ hours wasted on manual deletions (2 hours/day × 14 days)
Polluted inventory data
Cannot trust the app's basic functionality
Half my store runs on Syncee - cannot uninstall despite app failure
This is not a minor bug - it's a core feature (import controls) completely failing. The lack of urgency from support makes it worse. I've provided screenshots, detailed reports, and clear reproduction steps. Still no fix, no ETA, just generic responses.
Would not recommend until they fix basic import controls and improve support responsiveness.
Hi there,
We are sorry to read your review and understand how frustrating this situation might have been.
While issues can occasionally occur with technical platforms, we addressed and fixed them on the same day you reported it. Our support team has also been responding to you in a timely manner with no delays.
Please feel free to message our support team via in-app chat or at support@syncee.com if you have any further questions. We are here and always open to help.
