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Customer service is nice but the app is missing important feature:
1. You can't select and then deselect a product or deselect products from the full supplier inventory.
2. There is no documentation to explain what each setting does.
3. Filtering products by tags only works according to the supplier original tags not the tags in your catalogue.
4. There is no option to prioritize categories. I keep seeing same old products being pushed while new products are stuck in queue.
Hi there,
Let us kindly share a few important pieces of information referring to your review.
In your catalog, you have the ability to filter products in bulk by numerous conditions, or you can even filter out products from your catalog one-by-one if you wish to in Syncee. Regarding questions about how to make the most out of Syncee's filtering feature, please do not hesitate to reach out to our customer support team.
Furthermore, we have a Help Center of rich content on how to use Syncee. You can find it via our application's sidebar menu and through our App Listing as well. We provide various helpful articles and videos there about our solutions and settings.
Last but not least, while it is not possible to prioritize a category in one catalog, you can create different catalogs for each category by choosing the products one-by-one. If you have any further questions, and also so we can get a better understanding about your concerns, please feel free to get in touch with our support team. We are here to help you.
Pas encore testé car trop cher
Bonjour!
Merci pour ton retour. Nous comprenons que le prix puisse être un facteur important. N'hésite pas à nous contacter si tu as des questions ou souhaites en savoir plus.
So far I really like it but we haven't had an order yet. Only complaint is products are quite expensive
Hi there,
Thank you for your review! We're happy you're enjoying the platform so far. While we can't control individual supplier pricing, we encourage you to explore different options and use our filters to find products that meet your needs. In case of any questions, please do not hesitate to reach out to our support team, we are here for you.
I just started using this app but was impressed with the ease of use and amount of products available.
Hi there,
Thank you for your review. It's great to see you find Syncee easy to use and that you love the range of products available on our marketplace. In case of any questions on how you could make the most out of our solutions, do not hesitate to reach out to our support team via in-app chat or email. We are here for you.
Finding products is very time consuming
Hi there,
Please feel free to reach out to our customer support team via in-app chat or email anytime you need help finding suitable products and suppliers for your product niche. We are here for you.
nice app , i,m new to it. looking forward.
Hi there,
Thank you so much for your review and for choosing Syncee. If anytime you have a question about our solutions or you need help finding suitable products for your niche, please do not hesitate to reach out to our support team via in-app chat or email. We are always happy to help you.
I haven't started using it yet.
Hi there,
If anytime you need assistance using Syncee or you have any questions, please do not hesitate to reach out to our customer support team via in-app chat or email. We are always happy to help you!
new to this app.. well see what happens
Hi there,
If anytime you have a question about Syncee, please do not hesitate to get in touch with us via in-app chat or email. We are here for you and happy to help :)
Como ainda estou a comecar, e não vendir nada. Então nao tenho nenhuma opinião formada.
Hi there,
If you need assistance using Syncee or you have any questions about our application, please do not hesitate to reach out to us via email at support@syncee.co or via in-app live chat. We are here for you and happy to help!
This app has a lot of great potentials. I was really starting to use it, and so far, it's been great. My only issue is the prices can be more competitive.
Thank you so much for your kind review. We are happy you are satisfied with our service. If you have any questions, our support team is always here to help :)