評價 (1,686)

整體評分
4.6
各級評分數量
  • 84% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2021年2月24日

Don't waste your time or money. I had the app for months and contacted alot of the suppliers on here to use their products and had no response, so I deleted the app and they still charged me for another month and will not give me a refund.

Belle Lea
英國
使用應用程式 3個月
Syncee 已回覆 2021年2月24日

Hello Nic,

We want to apologize for your recent experience. We're sorry to hear you were less than satisfied with a listed supplier.

Please be aware that each of our suppliers undergoes a serious pre-screening before being listed on our Marketplace. In general, we do not have to interfere in the relationship (communication) between retailers and suppliers. Syncee is solely responsible for the product management and the compliance of the products on our Marketplace.

Besides, as suppliers have to meet the listed supplier’s requirements, they can also decide whether they want to work with a retailer. Since they invest a lot of time and money building their brands, their primary purpose to work with stores that fit their branding criteria.

Our Support Team was always here for you, and we are still here to assist you if you have any questions or concerns.

Yours sincerely,
The Syncee Team

2018年7月13日

Only just starting but great customer service so far.

Home Style Outlet
澳洲
使用應用程式 4個月
2022年12月19日

Decided to cancel my subscription and delete the app. A lot of suppliers have high prices, shipping prices, zero customers service, slow to no response. I gave up. I joined in hope of finding good suppliers but all of them are shitty except for one but I am not paying monthly fees to only use ONE good suppliers. Syncee customers is awesome but when something goes wrong between the business owner and supplier, their answer is "contact the supplier" as if its not their problem. Even Doba does a MUCH better job of handling this type of situations than Syncee. Not worth the $67/month even with coupon.

Harts Lifestyle
美國
使用應用程式 3個月
Syncee 已回覆 2022年12月20日

We are sorry to read your review. There are almost a thousand suppliers available on Syncee Marketplace from all over the world with their unique product prices, shipping prices, and conditions. We noticed that the last time you reached out to us was 2 months ago with regard to our solution. Please feel free to reach out to us anytime if you are in need of help in finding suitable suppliers and products for your business. It's important to know that Syncee is a bridge between retailers and suppliers, and we are responsible for the automated product data uploads, updates, and order data synchronization. When it comes to questions about orders or shipping, it's the supplier who you can contact directly as it's them who are responsible for the orders and shipping. We are always here and happy to help in using Syncee so please do not hesitate to contact us whenever you have a question. We are happy to guide you to the solution.

2018年5月5日

Super Nice, friendly and fast support. easy way to use. good helping videos on youtube

Yoga 4 Friends
德國
使用應用程式 4個月
2023年1月9日

Až na pár kozmetických chybičiek výborné a jednoduché riešenie. Združuje nespočet spoločností naprieč celým svetom.

Prírodné Tajomstvá
斯洛伐克
使用應用程式 2個月
Syncee 已回覆 2023年1月10日

Thank you so much for your review. It's our pleasure to see you find our solution excellent and simple, and that you are happy that Syncee brings together countless companies across the globe. In case of any questions, please do not hesitate to reach out to us. We are always here for you.

2019年11月14日

absolutely an amazing app can't thank the team enough especially imre and the help I've received in setting up my feeds

teddys gift store
英國
使用應用程式 4天
Syncee 已回覆 2019年11月14日

Thank you so much for your feedback regarding our service. We are happy to see your kind words. Please feel free to contact us anytime you have a question, we are always just a message away.

2018年9月18日

Imre is a very professional and caring person. He helped me patiently with import/exporting process .

Ellie Attar Boutique
加拿大
使用應用程式 4個月
2017年4月3日

Syncee one of the best shopify app i've used for my CSV import. The team are really friendly and very helpful. Would 100% recommend it to anyone.

Caseituk
英國
使用應用程式 4個月
2018年10月25日

A fabtantis app. Easy to use and work with it. I just love it. It does what they say. I have already see a increase. Keep up the good work. So i give them a 5 star review.

Fiona Planet
西班牙
使用應用程式 4個月
編輯時間:2020年5月1日

So my Dropshipping journey began with Spocket where I found at least a couple of brands within EU that looked interesting. I then noticed that most products were priced well above the end customer prices found on other retailer stores on the Internet. I switched to Syncee to try my luck here, as the same products were available but with a better price.

I signed up for 4 different suppliers and waited for about 1-2 weeks to get an approval for two of them. I e-mailed the other two and they replied they don't use Syncee anymore and invited me to their own platforms which would require a deposit of 500 EUR to start with.

A few more weeks passed and I've had 3-4 orders with Syncee. I can say that as a European store, dropshipping with suppliers from the UK, the delivery times are currently 10 days+. If this has to do with COVID-19 time will tell, I hope the delivery times will improve.

I had an issue with my main supplier removing almost all of their products by accident, which caused major trouble on my shop. This was solved with haste, once I got in contact with the right people.

So to be fair the support has been okay, I've got replies with a few business hours. You will have to do most of the work contacting the suppliers yourself, as they won't login to Syncee to look at your application.

Once you get orders there's no automatic way of placing the necessary orders at the suppliers stores, you will have to do this manually which is very time consuming. Syncee says that a new future that handles this will be rolled out in the coming weeks. Can't wait and I'll update my review once this is released.

For EU stores: You will most probably also have to pay VAT for your purchase, even though it's within EU/EES. This will eat of your margins, as you will have to do it again when declaring in your own country. Make sure to talk to your suppliers about this, maybe they can help you.

Carelief
瑞典
使用應用程式 3個月
Syncee 已回覆 2020年5月1日

Sorry for the bad experience with some of our suppliers and we are happy to hear that you are satisfied with Syncee service and support.

You can leave supplier reviews in Syncee marketplace about your supplier experience.

We have already contacted the mentioned suppliers, so we will try to resolve your issues as soon as possible. Please also check your email.