Syncee ‑ Global Dropshipping , 1,618 則評價
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根據評分
great
Hi there,
Thank you so much for your review. It is great to see you are satisfied with Syncee. If anytime you have a question about using our solutions, please do not hesitate to reach out to our support team. We are always here for you.
So, I have my first experience with Synced. So far, it's fine, and I believe I'll be able to upload everything to the e-shop and make it work. The selection is good, although browsing the products is a bit slow. Otherwise, it's great.
Hi there,
Thank you so much for your feedback on Syncee. We are happy to see that you chose Syncee to find and manage dropshipping products. If anytime you need help using our application or finding suitable suppliers for your product niche, please feel free to reach out to us via in-app chat or email. We are here for you!
Lots of US suppliers with majority of shipping times 2 weeks and under. Products appear to be higher quality as well.
Thank you so much for your review. We are delighted to see that you love the large range of US suppliers available on our platform and that you are satisfied with the quality of the products our suppliers offer. Thank you for being a member of our community.
I haven't actually had a chance to use the app yet. So that's why I gave three stars because I don't actually know if it's going to be a good fit for me as of right now
Hi there,
Thank you for your review. If anytime you have a question about how our dropshipping application works, please do not hesitate to reach out to us via in-app chat or email. Our support team is here for you to help :)
I love the app; its so easy and the support is impeccable. I have never had an issue with the app. Real great help; thx again
Thank you so much for your kind words. We are super happy to see you are satisfied with the customer support we provide. We are always here for you! :)
STAY AWAY!
I've read tons of very bad reviews about their app charging the subscription fee even if the plan was downgraded to the free plan and I still went ahead and installed it and I DEEPLY regret it. They indeed charged us even after we had CONFIRMATION from their support that we downgraded and we won't be charged.
After emailing them (because there's no way of getting any reply regarding refunds from the chat support.....) their SUCCESS manager told us they can't refund us and invoked their terms&conditions.
I am sorry to leave such a bad review, but what they're doing is not ok.
Hi there,
We are deeply sorry to read your review. Please let us summarize this case for you as our customer support has also done so in the correspondence you had. It appears that there might have been some confusion regarding the timing of your free trial period and subsequent subscription charges. Unfortunately, you tried to cancel your free trial late and this is why Shopify has charged you. You have used your subscription to upload products to your store during the billing cycle you have been charged for. By the time you cancelled your subscription, your trial was already over. And then you deleted the app almost a month after canceling your subscription.
We want to clarify that our support has not confirmed to you that you will not be charged, it was only about the information that you cancelled your subscription successfully. You have used your 14-day free trial fully and as you also mentioned, you have accepted our Terms and Conditions which contains details about the Refund Policy. Once again, we are deeply sorry about any inconvenience you may have experienced. Should you have any further questions, please do not hesitate to reach out to us.
So far I find it intresting just started using this app.
Hi there,
Thank you for your review. We are happy you have chosen Syncee to find and manage dropshipping products. If anytime you have a question about our solutions, please feel free to reach out to our support team. We are here for you.
I have been with Syncee since I had my store with another host. Their support team has always taken care of me when I have needed their support.
Hi there,
Thank you so much for your review. We are so happy that you are a member of our community! Anytime you need help, please know that we are here for you! :)
Great eco-friendly products, good layout.
Hi there,
Thank you for your review. We are delighted to hear your kind words. It's always a pleasure to see that you are satisfied with the selection of eco-friendly products on our platform. Thank you for being here with us!
Melinda was amazing, sorted my query within seconds - literally! Couldn't have asked for a better service!
Thank you so much for your feedback about our customer service. We are always happy to help you! :)