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Great app and very good support!!
Excellent service and app. We use the app continually to update pricing and stock and find the team very responsive.
Thank you so much for your kind review! :) In case of any questions, always feel free to let us know about it.
This app used to work well, now the team does not care and they make huge mistakes, like changing you fullfillment centers when no one asked them because they don't know how to use their own software. They also DO NOT CARE about their customers and they don't take responsability for their mistakes. Their app has not worked really well for months now - we finally decided to stop using it and continue with MANUAL updates as it is less time than using these guys - DO NOT RECOMMEND unless you want Nightmares. They also refused to refund when their own members of staff made mistakes.
Dear Aequem,
I apologize on behalf of everyone at Syncee.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As you can see in other reviews, we are known for taking ownership and caring deeply about our users. We can’t fix the past, but you have my commitment to solving your issue.
According to previous conversations, in Syncee, there are flexible setup options to update products’ specific fields. Although two of my colleagues asked you to provide the exact setups you wish to use, they never received any answer. We’d be more than glad to know how and what you want, and the support team would happily set it up for you.
Don’t forget; we’re here for you. You may reach us anytime at hello@syncee.co or via our in-app chat. Until then, please accept my sincerest apologies on behalf of everyone on the team.
Best regards,
The Syncee Team
Amazing support and really useful app! :)
Good app with a great system for fulfilling orders. Very easy and the customer service is perfect!!!!
We appreciate your kind words, and it means a lot to our Team. :)
Best application for dropshipping with a very large products catalog and the support is responsive...
Thank you for your words. Your feedback is very important to us. We are glad to see you find our service the best among dropshipping applications. If anytime you have a question about Syncee, please feel free to reach out to us via email or in-app chat. We are here for you!
I would like more training on how to use the app. But customer service was Great! I love the Syncee Vendors
Thank you for your review. We are always here and ready to help our clients! If anytime you have a question, feel free to contact our support team, we are happy to help :) Let me recommend you our Help Center as well that has a wide selection of useful articles on how to use Syncee :)
Works as desired, these guys really help you out too!
I would reccomend the app because the response time for support was fast. They handle my issue with care and speed
Thank you so much for your kind words. We are always happy to help you! :) We wish you all success with your business.
I used this app to perform huge task and normal work load, it was great and amazing proffesional staff providing best support, thanks
Thank you for your words! :) We are happy to read you are satisfied with the service Syncee offers. We are always here to help you, so if anytime in the future you have any questions, just feel free to let us know about it.