Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify for dropshipping. It offers a wide range of products and suppliers, easy product addition and organization, and customizable pricing. The app's automated inventory management system is praised for preventing stockouts and overselling. Merchants also commend the responsive 24/7 customer service and the 14-day free trial.

April 16, 2024

Great app! Would reccomend

Savvy Savings
United States
2 minutes using the app
Syncee replied April 19, 2024

Hi there,
Thank you for your review. We are truly happy that you enjoy using our application. Thank you for being here with us!

October 3, 2023

Exceptional Customer Service. The Team will guide you in explaining how the platform can help you.

The-Digital-Dawn
United Kingdom
4 months using the app
Syncee replied October 6, 2023

Hi there,
Thank you for the 5-star review! We're thrilled to hear you found our customer service exceptional. Our team is here to assist and guide you in making the most of our platform. We appreciate your support!

September 27, 2023

Looks really good. Though we're not quite ready to go live, the software looks like it has great potential, and also a lot of suppliers, so a good range of products. Something we'll consider in the future as we start to scale further.

Bannard & Hinkley
United Kingdom
7 days using the app
Syncee replied September 28, 2023

Hi there,
Thank you for your positive feedback! We're delighted to hear that you see the potential in our application and the wide range of suppliers. We look forward to serving you as you continue to scale.

August 8, 2023

Perfect team, always on line, a lot of help, a lot of products, easy to install. Thank you very much

Furmepet
Lithuania
5 months using the app
Syncee replied August 11, 2023

Hi there,
Thank you for your feedback on our solutions. We are happy you enjoy using Syncee and that you are satisfied with our customer support. Thank you for being a member of our community!

September 15, 2023

I used this app for about a month and processed real orders with it. Here's my honest opinion as a professional dropshipper/whitelabeler with 9 years of experience. This app is just a trap for newbies to waste money. Its overpriced and does not deliver any real value.

1-The suppliers on syncee can be found on ANY other app completely FREE.

2-"Premium" suppliers aren't actually premium. We looked though them ALL.

3-The supplier prices on Syncee are typically higher than any other dropship supplier app

4-Supplier on this app specifically tend to inflate shipping costs. I suspect that this is to simply add to their revenue. This is not common on all DS'ing apps.

5-Supplier NEVER reply on syncee so dont ever expect a reply from almost any supplier after weeks and months.

6-Syncee customer service, although kind, serve no real purpose other than to tell you to reach out to suppliers for most questions...suppliers who never respond, see #5.

7- 29$/month for 25 products is silly and offensive.

8- Lots of newbies love this because its easy to understand and it pretty, but professionals will not appreciate it.

9-If you do finally get a response back from a supplier, you have to be on a paid scubscription to even READ it.

Syncee is for newbies to feel like they are doing something in the direction of starting their own business but it offers no real value for people who are serious about running a business.

Sundial Lifestyle
United States
About 2 months using the app
Syncee replied September 18, 2023

Hi there,

We are deeply sorry to read your review. We are a bit surprised about your words, please let us kindly reflect on your thoughts and highlight a few pieces of information about suppliers, and our application.

First of all, suppliers who request to join our marketplace are checked thoroughly before they become available on Syncee. It's the supplier's choice where they want to offer their products. It's not completely clear to us what you mean by accessing their products on any app for free. All drophipping platforms have their unique fee.

Secondly, it is the supplier's decision on how they price their products and shipping. We have no influence on it at all and there is no extra fee we add to the prices!

Thirdly, there are specific questions like shipping-related ones or else, that are something only the supplier could answer effectively so there are cases when we have to direct retailers to suppliers.

Furthermore, Syncee has features that are only available in specific plans, and that is why you couldn't access the Messages in a free plan.

Once again, we are genuinely sorry about what you experienced. Should you have any further questions, please do not hesitate to reach out to us.

June 22, 2023

easy to use and navigate. i am just beginning so i am looking around and figuring things out. hopefully if things are going good i can upgrade my plan!

UniquelyB
United States
3 months using the app
Syncee replied June 23, 2023

Hi there,
Thank you so much for your feedback on Syncee. We are super that you have chosen Syncee to find and manage products. If anytime you need help using our app or finding suppliers for your product niche, please let us know! We are here for you :)

September 8, 2023

Laura was very helpful with any questions I had and was able to resolve any issues within minutes!! I highly recommend Syncee!!!

SKKNOLOGY
United States
3 months using the app
Syncee replied September 20, 2023

Hi there,
Thank you so much for your review. We are happy you were satisfied with the help provided by Laura. In case of any questions, please do not hesitate to reach out to us again. We are always happy to help :)

November 13, 2023

Melinda was brilliant in assisting me

Bowfluent
United Kingdom
7 months using the app
Syncee replied November 17, 2023

Hi there,
Thank you for your review. We are always happy to help you in case of any questions. Thank you for being a member of our community!

September 30, 2023

Lots of unique products, lots of suppliers. Sorting the products into a catalog makes pricing easier.

Glamie Cosmetics
Hungary
About 1 month using the app
Syncee replied October 2, 2023

Hi there,
Thank you for your review. We're glad to hear you're enjoying the variety of unique products and suppliers on Syncee! Thank you for being here with us!

June 8, 2023

So far so good. I still need time to better evaluate the platform, but the support is super fast and patient.

Lyna Leom
Germany
10 months using the app
Syncee replied June 16, 2023

Thank you for your review. If anytime you have a question about how Syncee works, please feel free to reach out to our support team. We are always happy to help you.