Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its vast product selection, seamless Shopify integration, and efficient automation features, including real-time pricing and inventory updates. The data feed manager is praised for syncing stock and pricing across multiple stores. The app's customer support is recognized for quick and effective responses. Merchants also value the easy-to-use product search, filtering features, and editing tools.

November 8, 2023

Customer service is nice but the app is missing important feature:
1. You can't select and then deselect a product or deselect products from the full supplier inventory.
2. There is no documentation to explain what each setting does.
3. Filtering products by tags only works according to the supplier original tags not the tags in your catalogue.
4. There is no option to prioritize categories. I keep seeing same old products being pushed while new products are stuck in queue.

Posh Styles Apparel
United States
9 months using the app
Syncee replied November 10, 2023

Hi there,
Let us kindly share a few important pieces of information referring to your review.
In your catalog, you have the ability to filter products in bulk by numerous conditions, or you can even filter out products from your catalog one-by-one if you wish to in Syncee. Regarding questions about how to make the most out of Syncee's filtering feature, please do not hesitate to reach out to our customer support team.
Furthermore, we have a Help Center of rich content on how to use Syncee. You can find it via our application's sidebar menu and through our App Listing as well. We provide various helpful articles and videos there about our solutions and settings.
Last but not least, while it is not possible to prioritize a category in one catalog, you can create different catalogs for each category by choosing the products one-by-one. If you have any further questions, and also so we can get a better understanding about your concerns, please feel free to get in touch with our support team. We are here to help you.

December 3, 2023

It's okay, but the shipping rates are not always available to estimate an accurate profit margin.

The Urban Clothing Shop™
United States
Over 1 year using the app
Syncee replied December 4, 2023

Hi there,
Thank you for your review. If anytime you have a question about shipping rates and finding information about suppliers, please feel free to reach out to our customer support team via in-app chat or email. We are always happy to answer your questions.

January 29, 2024

I haven't started using it yet.

Stormyjay
United States
About 1 hour using the app
Syncee replied January 31, 2024

Hi there,
If anytime you need assistance using Syncee or you have any questions, please do not hesitate to reach out to our customer support team via in-app chat or email. We are always happy to help you!

Edited March 22, 2023

Great Dropshipping App with room for improvement

Great:
- Good selection of high quality suppliers from around the world
- Good integration and mostly user friendly
- Good customer support, eager to help
- Great functionality to automate margins/mark ups

Room for improvement:
- plan prices change randomly without any warning, which is not cool for a small business. Smallest monthly plan went from Free to $29 to $49 making it hard to plan. Would love more transparent communication
- Sometimes had issues with synchronization, when it took a full day for my order to show up
- had payment issues when I had to attempt payment up to five times until it went through
- the search for products is very clumsy. It does not really show what you're searching for and the filter options could be better thought through (e.g. you can only select one country from-to)
- When searching for an exact supplier name, you still have to scroll to sometimes the third page until you find the supplier (assumption is that the big suppliers pay to always show up first, e.g. Big Buy is always the first)

SWOP - shop without plastic
Canada
8 months using the app
Syncee replied March 20, 2023

Thank you so much for your review. We are happy you have chosen Syncee to find suppliers and manage products in your online store. If anytime you need help, our customer support team is here for you. Thank you for being a member of our community.

February 17, 2024

It's not the best option for beginners because of their monthly plan options. Beside that, it could be a great supplier sources for a large variety of products.

Potential At Your Convenience
United States
Syncee replied February 21, 2024

Hi there,
Thank you for your feedback. We appreciate your perspective on our monthly plan options. We understand the importance of catering to users of all levels and will take your input into consideration for future improvements. If you have any questions about Syncee, we're here to assist and enhance your experience.

February 24, 2024

So far I really like it but we haven't had an order yet. Only complaint is products are quite expensive

The Plush Peach
United Kingdom
Syncee replied February 27, 2024

Hi there,
Thank you for your review! We're happy you're enjoying the platform so far. While we can't control individual supplier pricing, we encourage you to explore different options and use our filters to find products that meet your needs. In case of any questions, please do not hesitate to reach out to our support team, we are here for you.

August 24, 2023

I haven't actually had a chance to use the app yet. So that's why I gave three stars because I don't actually know if it's going to be a good fit for me as of right now

The Marketplace LTD
United States
About 2 months using the app
Syncee replied September 1, 2023

Hi there,
Thank you for your review. If anytime you have a question about how our dropshipping application works, please do not hesitate to reach out to us via in-app chat or email. Our support team is here for you to help :)

March 20, 2023

having problems but just started look forward to seeing more of this app so i cant figure out why the check list wont let my check off what i have done

Bigbrotherdeals
United States
2 months using the app
Syncee replied March 21, 2023

We are sorry to hear about your experience. We would like to kindly ask you to get back to our customer support team's message so we can learn more details about what you experienced using Syncee. We would be more than happy to help you with regard to your questions. Thank you so much for your time and feedback.

November 7, 2023

new to this app.. well see what happens

Tenacity's Peak Boutique
United States
About 1 hour using the app
Syncee replied November 9, 2023

Hi there,
If anytime you have a question about Syncee, please do not hesitate to get in touch with us via in-app chat or email. We are here for you and happy to help :)

March 5, 2024

nice app , i,m new to it. looking forward.

karibienspot
Sweden
Syncee replied March 11, 2024

Hi there,
Thank you so much for your review and for choosing Syncee. If anytime you have a question about our solutions or you need help finding suitable products for your niche, please do not hesitate to reach out to our support team via in-app chat or email. We are always happy to help you.