Reviews (1,684)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and wide product range. They value the automated inventory management and auto-order system for their time-saving benefits. The 24/7 customer service is praised for its real-time responses and efficient problem-solving. Merchants also highlight the free trial and flexible plans, making it a scalable solution for all business sizes.

April 26, 2019

Sadly this add is full of bugs and needs lots of lots of improvements and is very very expensive. Other apps give you full access to all inventory or suppliers for under $29 and this app is overpriced.

I spent 4hrs exploring, adding, editing, fixing and testing each area of the app and found lots of missing features and bugs. especially this add ONLY let you import the products NOTHING else, the app does not add vendor/supplier products automatically and this causes all other product to be mixed, you can not edit*delete a single product one by one inside this app. When you add products it says you have your products but they do not show up in the app, when a product is added and the product does not have any variant/inventory(0) it counts as there was product and this is bad because you have a paid package that is limited by imported products. also, it does not let you change collections for every single product when you import the products they just go to Shopify, that means after that you still have to go and find every single product and add to their collection/category because it does not let you do it when importing the product. I am very unsatisfied with the bugs, features, expensive prices and the worst thing is the waste of my time exploring an app that at the end did not work. Soi just uninstalled this app.

Ofertas247
United States
About 7 hours using the app
August 26, 2021

Tried to use the app as a supplier, I scheduled a demo, changed my schedule, and even before we had the call they just decided to ban my account and cancel the demo (we have over 2K different unique products in the US)

leadingadgetsnewegg
United States
About 2 hours using the app
Syncee replied August 26, 2021

We sincerely apologise for the inconvenience caused and we are happy to discuss this at length with you as we always aim to improve our service based on reviews. However, there are certain criteria at Syncee that must be followed in order to become a supplier, and we always carefully review potential suppliers’ information. We believe that there is no reason for an uncalled for review as we have communicated to you why we are unable to list you.

We apologise again, please do contact us if necessary.

May 27, 2021

Free... uhu for 25 products oke to pay some but not 80 bucks a month. Other apps are like 10-20 bucks a month

Pucshop.nl
Netherlands
15 minutes using the app
Syncee replied May 27, 2021

We are remorseful to hear that you came to this conclusion 15 minutes after installing our application while my colleague offered her assistance in the in-app chat.

If you were to change your mind, we would be more, than happy to assist you with any questions, but keep in mind that our application is a paid one as stated on our site.

The idea behind the 25 free products is to help you set up your tasks and try out our application.

You could use our DataFeed Manager feature during this free period or you could choose one of our plans starting from 19USD any time.

Should you need any help, we will be here awaiting your contact at hello@syncee.co or via the in-app chat.

September 23, 2023

UrbanSplurge
United Arab Emirates
21 minutes using the app
Syncee replied September 25, 2023

Hi there,
We are genuinely sorry to see your rating. We would like to kindly ask you to reach out to our customer support team to specify what difficulties you encountered. You have spent only a few minutes with our application, and we are eager to help you get a better understanding of Syncee and answer your questions. We appreciate your feedback and hope to earn a second chance from you.