Syncee for Suppliers , 139 avis
Affiner
-
Par note
Seemless integration and outstanding customer service and support
Hi there,
Thank you for choosing Syncee, and for your review as well. It's great to see you find our solutions seamless and outstanding. In case of any questions, our support team is always here for you.
Great customer service ever!!
Easy to build in
Hi there,
We're happy you had such a positive experience with our customer service team! Making things easy and convenient for our users is always a top priority. If you need any further assistance or have more questions, don't hesitate to reach out. Thank you for choosing us!
So far I am very happy with the responsive, helpful support team and the platform itself.
Hi there,
Thank you for your kind words! We're delighted to hear you're pleased with both our support team and our platform. If you need any help using Syncee, we're always here to help!
I received an amazing amount of professional help in installing the app and setting up the processes. If I had any questions, I got answers almost immediately. Very fast and very good communication with the staff. Fruzsi is an elf, she helped me a lot, patiently showed me everything all the time, even handled my strangest questions very well. I am very satisfied with the service, it was smooth and easy to set everything up. Thank you! I highly recommend the app.
Hi there,
Thank you so much for your kind words on our service. We are happy you are satisfied with the overall service we offer, and we are always happy to help you! Thank you for being a member of our community!
You ask "what makes me think it's waiting for approval?"
How about the big screen that says "Wait for approval"!!!
Stuck on waiting for approval for months. I sent a email asking why my products are not being listed. I got a reply saying they were in automatic product listing and working fine.
Yes but you've never fully approved the account so you are replying to something that has nothing to do with the problem.
I got a reply and they say it's working normal. If that's true, then there is no activity, not anything. After months its doing nothing for me.
How can I give a positive review for something that was just a waste of time?
I'm ready to delete this app
Update* I sent them a screen shot and they stopped replying...
We are sorry to read your review. Please let us refer back to our correspondence where we kindly asked you why you think your account has not been approved. Your Syncee account is up and running and your products are available on Syncee Marketplace. If you log in to your Syncee account, you can check the products that have been synchronized from your online store, in the My Products menu. We have gotten in touch with you again, and we would like to kindly ask you to reply to our message so we can get a better understanding of what you experienced. Our team is here to help you.
I have not yet made any sales but Judit from Syncee was very helpful and I appreciated her assistance. She found I had made a few mistakes in the process of setting up my shipping rates and kindly pointed them out and made recommendations so my site would be complete and customers would be able to make purchases with out any issues. She is available if I need any help or have questions. I highly recommend having her help with your set up.
Hi there,
Thank you for your kind words. We are so happy to see that you are satisfied with the overall service we offer. Judit is also delighted that she could be of great help to you. In case of any questions, we are here for you!
That's a great app. I will recommend it to my friend. and the costomer services are pretty great..
Hi there,
Thank you so much for your review. We appreciate your recommendation! Please whenever a question arises, do not hesitate to reach out to us, we are always happy to assist you.
So far so good.
Very fast synch, large retailers/dropshippers pool.
Some limitation, quite common to all similar marketplaces I was used to in the US, but support has been very responsive in finding a solution.
Hi there,
Thank you so much for your kind words about our service. We are more than happy that our support team is of great help to you, and we are delighted to see that you love our platform. If anytime you have a question about Syncee, please know that we are here for you :)
Set up was smooth and customer service was very helpful.
Looking forward to see how this works, hopefully helping to expand into different markets.
Hi there,
Thank you so much for your review. We are delighted to see that you have found the onboarding smooth and fine and that you are satisfied with our customer service. If anytime you have a question about Syncee, please feel free to reach out to us via in-app chat or email. We are here for you!
The best so far! It's easy, they have everything you can ask for. And the customer service are top notch.
Thank you so much for your review. We are happy that you are a member of our community. If anytime you have a question about our application, please do not hesitate to reach out to us. Our customer support team is here for you :)