Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its professional customer service, easy setup, and intuitive interface. They value its quick problem-solving, potential for business expansion, and automatic syncing feature. The app's ability to connect with numerous retailers/dropshippers and its no-commission policy are seen as major advantages. While some merchants haven't seen significant results yet, they are optimistic about the app's potential benefits.

January 9, 2024

In addition to the fact that onboarding is very easy and listing my products is easy, I don't have to pay a commission on my sales unlike other similar platforms.

Glamie Cosmetics
Hungary
5 months using the app
Syncee replied January 11, 2024

Hi there,
Thank you so much for your review. We are glad onboarding and listing were a breeze for you, and we are also happy that you are satisfied with our overall service. Thank you for being member of our community.

Edited January 31, 2024

I dropped the 3-star review to 1-star after the misleading and dishonest response to my review.

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Very average. Many better options.

After signing up, zero support, but they did upsell me.

Asked for customer service once and received a completely inadequate response.

I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.

Sock Panda
United States
10 months using the app
Syncee replied January 31, 2024

Hi there,
We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to highlight that you reached out to our support team as a one-time occasion, and we did our best to address your inquiries. We regret that the way of collaboration you sought isn't within our supplier framework. After your uninstallation, we offered insights into potential collaboration, but unfortunately, received no response.

If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you.

January 17, 2024

Installation was very easy and any issues I had, Fruzsina answered and solved for me immediately. I am really excited to see how I can grow my business with Syncee!

Skincare for Weirdos
United States
2 days using the app
Syncee replied January 31, 2024

Hi there,
Thank you for your review. We're happy to hear that the installation process was easy for you and that Fruzsina promptly resolved any questions you encountered. We're excited to be a part of your business growth with Syncee!

November 21, 2023

I recently integrated Syncee for Suppliers into my Shopify store, and I couldn't be more satisfied with the experience. The installation process was a breeze, and the setup was exceptionally smooth. The user-friendly interface made it easy for me to navigate through the app's features without any problems. What stood out the most was the efficiency of the customer service. Moreover, the customer support team deserves special mention. Their response time is impressively quick, and their dedication to solving any issues efficiently reflects a commitment to customer satisfaction.

Concordia Style Boutique
United States
18 days using the app
Syncee replied November 27, 2023

Hi there,
We're happy to hear your experience with Syncee for Suppliers was seamless! Our team works hard to ensure a user-friendly interface and top-notch support. Thank you for your kind words and choosing us for your Shopify store.

December 21, 2023

Fruzsina was amazing throughout the on boarding process and I would recommend Syncee to any business. Thank you and we are looking forward to utilizing this platform.

Detroitorant
United States
1 day using the app
Syncee replied January 2, 2024

Hi there,
That's fantastic to hear! Fruzsina is indeed amazing, and we're thrilled that your onboarding experience with Syncee was so positive. Thank you for your recommendation, and we're excited to support your business. If there's anything else we can assist you with, please don't hesitate to reach out.

December 27, 2023

Great customer service ever!!
Easy to build in

BeyondEnvy
United States
6 days using the app
Syncee replied January 2, 2024

Hi there,
We're happy you had such a positive experience with our customer service team! Making things easy and convenient for our users is always a top priority. If you need any further assistance or have more questions, don't hesitate to reach out. Thank you for choosing us!

January 17, 2024

Assistenza veloce e molto efficace! Fruzsina mi ha aiutato risolvere i problemi technici velocemente.

Duestelle
Italy
22 days using the app
Syncee replied January 31, 2024

Hi there,
Thank you for the 5-star review! We're delighted to hear that our support was fast and effective. We appreciate your positive feedback and look forward to assisting you again in the future.

November 21, 2023

So far I am very happy with the responsive, helpful support team and the platform itself.

HELLO TURCO
Germany
10 days using the app
Syncee replied November 27, 2023

Hi there,
Thank you for your kind words! We're delighted to hear you're pleased with both our support team and our platform. If you need any help using Syncee, we're always here to help!

February 29, 2024

Great help and fast responses setting this app up on my Shopify. Thanks, Fruzsina for all your help. Fingers crossed the sales start to come through soon as I can't comment on this part yet!

Cupsie's Creations
United Kingdom
Syncee replied March 1, 2024

Hi there,
Thank you for the positive feedback about Fruzsina's assistance setting up the app on your Shopify store. We appreciate your understanding as you begin using Syncee, and we hope sales meet your expectations. If you have any questions or need further assistance, please don't hesitate to reach out.

March 1, 2024

At first I was a bit skeptical but made the decision to follow through.

The on boarding process with Syncee was fast and easy. Fruzsina and Judit were very helpful during our scheduled demo. All my immedaite questions were answered.

Chris
CW Dressings

CW Dressings™
United States
Syncee replied March 5, 2024

Hi there,
Thank you for your review. We are so happy you have chosen Syncee and that you are satisfied with the help of Fruzsina and Judit, and with our solutions as well. In case of any questions, we are here for you.