Calificación general
4,6
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
19 de abril de 2023

We are using this app to - you guessed it - sync inventory between 2 Shopify sites. We realized an issue with inventory not syncing for orders placed but pending payment. Reached out to Syncio, and they responded quickly, and enabled these "Pending Payment" orders to also sync inventory (not a default feature, but something they can "turn on" if needed). Now this app meets our needs perfectly. We are still early on in our use, but I've completed several tests, and the app seems to update inventory just as it should, without any crazy unexplained inventory changes that we experienced with another syncing app. Thanks Syncio!

Aruna Project
Estados Unidos
16 días usando la aplicación
Syncio respondió 28 de agosto de 2023

Thank you so much for the kind feedback!

14 de febrero de 2023

I love this app! Gives me the opportunity to connect with vendors just by a few simple steps. Cant wait for the dual function app late 2023.

Mini Jetsetters
Estados Unidos
10 meses usando la aplicación
31 de agosto de 2023

We have been using Syncio for a number of years and it has worked consistently well. Easy to troubleshoot and decent customer support.

GROOM
Canadá
Alrededor de 4 años usando la aplicación
25 de agosto de 2023

This app does everything we need - syncs inventory across multiple websites from the parent website wwww.justjits.com. We've required assistance with a few things along the way, and the App Support is great! Thanks team!

Just Jits
Australia
8 meses usando la aplicación
Syncio respondió 28 de agosto de 2023

Thank you so much for the warm feedback. Let us know if there is anything else we can help you with!

18 de abril de 2023

Needed some help syncing barcodes & Rayman was a legend sorting it out straight away & checking back in afterwards. Thank you! :)

Ruby Rabbit
Australia
Más de 2 años usando la aplicación
26 de noviembre de 2022

I've been using Syncio for years, and it works very well, in different context. And their support is fast, and very good, which is very rare, nowadays!

Révolution Fermentation
Canadá
Alrededor de 3 años usando la aplicación
3 de febrero de 2023

Not useful at all for large stores. We have 5000 products in our source store and want to sync about 3000 of them to our destination store. There's no way to auto-sync by collections; you more or less have to do it all manually. It's also a bit overpriced.

Hazel Sky
Estados Unidos
Alrededor de 1 hora usando la aplicación
Syncio respondió 7 de febrero de 2023

Hi,

Thank you for your feedback, and for giving Syncio a try!

Syncio has a feature to bulk sync products via a tag. If you type in any Shopify tag that is associated with your collection, you'll be able to select all of your products with a couple of clicks.

In most cases this is faster than Shopify's own CSV export/ import functionality. Since Syncio does the product copying for you, we save on average 2-3 minutes of manual work per product.

Also, once your products are synced up, on average, we save 30 seconds auto syncing stock whenever an orders or manual adjustments are made on your store. Think of Syncio as an additional team member who works 24/7.

Feel free to reach out to our sync specialists via support@syncio.co we have a very hands on team to help get set up in no time!
Syncio Team

27 de agosto de 2023

Their customer service sucks. Fellow distribution companies: this is not the app for you if you're trying to create a vertically integrated supply chain. I know the app looks pretty, but don't be fooled. You'll just end up frustrated at the absolute lack of functionality.

The only use cases I can see for this app are for very simple cross-store inventory syncing and perhaps horizontal supply chains/cross-selling.

FADE: Crafted Cannabinoids
Estados Unidos
4 meses usando la aplicación
Syncio respondió 29 de agosto de 2023

Hi,

Thanks for the feedback and sorry about your experience. You're not wrong in that we've built Syncio to do cross-store inventory syncing that can potentially enable horizontal supply chains/cross-selling. This is a big focus for us, but we're very keen to hear more from you around what you envisioned Syncio could do for a vertically integrated supply chain? One of our customer experience specialists has reached out to you on that. We're hoping we can still help you if not now, than in the future.

Cheers,
Jimmy

Fecha de modificación: 4 de julio de 2022

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

Prior
Nueva Zelanda
Alrededor de 1 año usando la aplicación
Syncio respondió 29 de junio de 2022

Hi, sorry to hear about your experience and appreciate your feedback. From what you have said, it sounds like the multi-location syncing settings may not have been set up right. Would love to catch you on a call to help you set it up and help revert things back. Really sorry again for the experience, but confident that we can turn that around!

13 de septiembre de 2022

I used this app for months,it's quickly for syncing,Syncio did exactly what we needed it to do, and the support staff was always very helpful and responsive. Highly recommend.

xsb555
RAE de Hong Kong (China)
2 meses usando la aplicación