전체 평점
4.6
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2019년 1월 2일

If you need a customer service that response you quickly and explain you in details, this is a good place to go. Install your trial version and use it, it's worth a try!

Bobbi Kiss
미국
앱 사용 기간 5일
2019년 1월 2일

I really like the customer service here. You should give this app a try! And the good thing about this app is the source website they don't charge you. Only the destination website that will be charge! If you have under 100 or 500 products, this is a good deal!

Xinh USA
미국
앱 사용 기간 5일
2021년 1월 11일

This app sucks! It add its own variants and changes products descriptions. It syncs orders but gives a lot of problems with sending confirmation emails to customers. Also the customer support sucks! They don't reply. I have been waiting for days after several emails! DON'T USE THIS APP. It saves you a lot of trouble

Golfballen Nederland
네덜란드
앱 사용 기간 3개월
답글 Syncio개 2021년 1월 12일

Sorry to hear about your experience. The team was investigating the confirmation emails and would love to get back to you on that if you were still interested? This problem has never happened to any of our other customers so we'd like to work with you to see what is causing it, especially since we only trigger an email push from the Shopify store, the email doesn't get sent by Syncio directly.

In regards to adding its own variants and product descriptions, this is a setting in our custom sync module that needs to be applied by the customer. It essentially syncs the variants and product descriptions of the source store to the destination store product. Maybe there was a misunderstanding of how these features worked?

We're sorry that your expectations were not met in regards to our customer support. We will learn from this and have already come up with ways to improve. Again, we'd love to work with you again.

2022년 7월 1일

We are using Syncio to enable drop-ship sales from one Shopify store (A) to another Shopify store (B). This functionality works exactly as we would like it to. Unfortunately, they cannot currently sync sales back the opposite way (a different product from store B to store A). I'm told this is on the road map. In the meantime, we are stuck searching for another app that does the exact same thing so that we can enable drop-ship sales in the other direction.

Rachio
미국
앱 사용 기간 3개월
2021년 10월 4일

Best support of any app we've ever used for Shopify - did a custom integration for us in under 12 hours, amazing!

Looma
미국
앱 사용 기간 1일
2020년 8월 19일

We use the Syncio-app to synchronize products from two shops at one place (in one of this two shops). It works very well. With the app you also get a great support where you can get help quickly.

Bellton AG
스위스
앱 사용 기간 1일
2020년 8월 6일

I purchased this app to help manage my product stock on both my Canadian and American Sites.

The first test I did went very well and I was so happy with how it managed my inventory. Today I did a huge restock and the app allowed SOLD OUT ITEMS to be sold (i'm not dumb they were set to not allow purchasing after being sold out). All my items were going to -1 and -2. I'm so beyond frustrated as I have had to remove all my inventory to ensure no more out of stock items were sold.
This has created a plethora of problems for me and has really damaged my reputation to my customers.

I would recommend trying a different app.

Custom Caps Co.
캐나다
앱 사용 기간 12일
답글 Syncio개 2020년 8월 7일

Thanks so much for the feedback and we apologise for the experience you've had with Syncio. Our customer success team has reached out to you so we look forward to hearing back and resolving the issue that you encountered.

Kind regards,
Jimmy

2021년 2월 18일

Good Concept - but I cannot expect my Destination stores to bear a $40 per month cost (base fee plus order sync) you have got this the wrong way round., As a source store- i would happily pay the extra fees, but no way am i going to ask people to pay that much to sync my products!! I wish you the best of luck

MissFits
뉴질랜드
앱 사용 기간 1일
답글 Syncio개 2021년 2월 19일

I'm sorry our available plans didn't work out for your needs. We have seen a couple of requests from Source stores asking to take on the cost for the Destination stores that are syncing and selling their products. Some Source stores have resolved this by arranging special rates or reimbursements for their Destination stores.

We are definitely open to exploring this as an option for pricing as we continue to grow our core app without compromising our current level of service. I would be happy to find some time to discuss your use case and perhaps get you and a Destination store on an extended trial to see if Syncio might be a good fit. Reach out anytime (support@syncio.co).

2021년 1월 7일

This is such a stupid app. It is not useful for anyone trying to dropship and I was recommended to it by a friend that said it was free. Nothing is free about it - they are money hungry just like every other dev on shopify. No one wants to spend money every month on your app. All these reviews are fake.

Nasa Depot
미국
앱 사용 기간 1일
답글 Syncio개 2021년 1월 7일

Hi,

We're sorry to hear about your experience. Our appstore listing and website clearly state our pricing - for destination stores, after the 14 days free trial will be on a paid plan. Our source stores use Syncio for free. Please let us know if there is something missing here?

I also strongly dispute your last comment that all of our reviews are fake - all of our reviews come from real customers that have gotten real value from Syncio. We have a team that work very hard to make this happen - they also need to get paid to support their living which comes from the money that our customers are more than happy to pay for. We work really hard to ensure that Syncio provides much more value to our customers than it costs them - if not, we are happy to refund them.

2020년 1월 7일

Seems to work well. I've only come across one major issue:
We have a lot of bundles and use the Bundles app that sets the inventory of the bundle based on the inventory totals of the individual products. Syncio inventory sync seems to be triggered by either a Paid Order, or manual inventory edit... but if another app like Bundles adjusts the inventory of an individual product (because a bundle was sold), Syncio's sync is not triggered and does not sync the inventory. If an individual product of that bundle is sold, then sync is triggered and inventory levels on the source store catch up. This will become problematic if you have a lot of bundled products like we do... not sure of a good way to do bundles yet with this app and we don't really want to have to manually assign x number of items to multiple bundles in our source store.

Base Institute
미국
앱 사용 기간 대략 1시간
답글 Syncio개 2020년 1월 13일

Thanks so much for your feedback. We're looking into compatibility with the Bundles app and other options. We're getting more requests to offer bundles and we'll look to make this work soon!