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Great app, it's helping us efficiently manage our wholesale and retail store inventory. It's been pretty seamless to use thus far. The customer service team is extremely helpful and attentive. They've responded to all of our inquiries. I highly recommend.
Thanks for your wonderful feedback! I've let the customer support team know, and your feedback has made their day!
Cheers,
Jimmy
Disgusting app! It literally deleted all the product pages from the store and even tampered with the inventory of the source store, which was not supposed to be affected. Please never use this app!
Hi,
We're sorry to hear about your experience. We'd love to get in contact with you to get more information as there are a couple things about Syncio in regards to your review:
1. Syncio can delete products on the destination store, one-way is when you disconnect your source store, you get a prompt to 'disconnect and delete' products from the destination store.
2. Syncio cannot change the inventory of the source store unless it came from an order from a destination store. From our records, it would seem unlikely this happened due to your stores being test stores at the moment.
Our contact is support@syncio.co. We'd love to speak to you to see what happened but also importantly get your stores connected correctly. We have 10K+ Shopify merchants, including thousands of Shopify Plus merchants that are happy with Syncio. We're confident that you can too.
Kind regards,
Jimmy
We've been using Syncio for our activewear store https://www.beactivewear.com.au/ for quite a while and we've had a great experience using the app for store. It has significantly reduced the time spent on manually checking and updating stock levels, streamlining our processes efficiently. What's equally impressive is their exceptional customer service, always responsive and genuinely invested in our success. Syncio is a vital tool for our business, ensuring accurate inventory management and operational efficiency.
We compared several inventory-syncing apps, and Syncio was the only one app that met the niche-specific requirement. The customer support team is exceptional and the responses were very fast. They even set up some customizations for us. Highly recommended!
Such a great app! Syncio is the lifeblood our our coffee business, Common Sense Coffee. Using Syncio allows us to partner with new merchants, and increase the tide for everyone. The support team is great as well. Always quick to respond, and eager to help!
We have been using Syncio for a number of years and it has worked consistently well. Easy to troubleshoot and decent customer support.
Great product to sync your products to other stores, works perfectly. Been using this app for over 5 years.
Great app, and very easy to use. The best part is to track orders and inventory with our collaborating partners.
Hi,
We appreciate your ongoing support. This means a lot for our team.
We hope to contribute your business' success for many years to come.
If you have any questions or requests, please don't hesitate to send our friendly staff a message in-app.
Warm regards,
Syncio team
I've been using Syncio for years, and it works very well, in different context. And their support is fast, and very good, which is very rare, nowadays!
Needed some help syncing barcodes & Rayman was a legend sorting it out straight away & checking back in afterwards. Thank you! :)
