Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 19, 2023

We are using this app to - you guessed it - sync inventory between 2 Shopify sites. We realized an issue with inventory not syncing for orders placed but pending payment. Reached out to Syncio, and they responded quickly, and enabled these "Pending Payment" orders to also sync inventory (not a default feature, but something they can "turn on" if needed). Now this app meets our needs perfectly. We are still early on in our use, but I've completed several tests, and the app seems to update inventory just as it should, without any crazy unexplained inventory changes that we experienced with another syncing app. Thanks Syncio!

Aruna Project
United States
Time spent using app: 16 days
April 18, 2023

Needed some help syncing barcodes & Rayman was a legend sorting it out straight away & checking back in afterwards. Thank you! :)

Ruby Rabbit
Australia
Time spent using app: Over 2 years
February 14, 2023

I love this app! Gives me the opportunity to connect with vendors just by a few simple steps. Cant wait for the dual function app late 2023.

Mini Jetsetters
United States
Time spent using app: 6 months
November 26, 2022

I've been using Syncio for years, and it works very well, in different context. And their support is fast, and very good, which is very rare, nowadays!

Révolution Fermentation
Canada
Time spent using app: About 3 years
September 13, 2022

I used this app for months,it's quickly for syncing,Syncio did exactly what we needed it to do, and the support staff was always very helpful and responsive. Highly recommend.

xsb555
Hong Kong SAR
Time spent using app: 2 months
July 26, 2022

Absolutely saved my dropshipping business. The support is awesome and very helpful. If you are a dropshipping store that needs inventory reported from several brands or other websites, this is the way to go. It's not cheap, but I can understand why, with their servers having to constantly check all product inventory numbers, and the fact that there's no other service out ther like this.

Equiluxe Tack
United States
Time spent using app: 6 months
July 15, 2022

The customer service is very fast and friendly. I launched a new affiliate ecommerce store and loading the products to my shopify was easy with Syncio. Their platform is very user-friendly. They were very sympathetic that I was slow in starting my store so they even gave me a credit!

Kozy Decor
United States
Time spent using app: 2 months
July 1, 2022

Once I was able to get a hold of customer service through chat, they guided me with the appropriate tools to fix my issue. Very good!

SophsBotanicals
United States
Time spent using app: 8 months
Edited July 4, 2022

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

Prior
New Zealand
Time spent using app: About 1 year
Syncio replied June 29, 2022

Hi, sorry to hear about your experience and appreciate your feedback. From what you have said, it sounds like the multi-location syncing settings may not have been set up right. Would love to catch you on a call to help you set it up and help revert things back. Really sorry again for the experience, but confident that we can turn that around!

April 22, 2022

Syncio did exactly what we needed it to do, and the support staff was always very helpful and responsive. Highly recommend.

Anther
United States
Time spent using app: 12 months