Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently manage inventory across multiple stores in real-time. It's praised for handling large volumes of SKUs and syncing orders, making it ideal for businesses with multiple stores or involved in dropshipping. Merchants appreciate its user-friendly interface, responsive customer service, and regular updates. The app's pricing model, where only the destination store is charged, is also favored. Many credit it for aiding business expansion and enabling drop-ship sales from one store to another.

May 28, 2020

Absolutely fantastic and fast customer service! Every time we have had problems with syncio, they help and solve the case asap. I highly recommend ☺️

retailers-hoh-helsinki
Finland
About 1 year using the app
October 26, 2021

The support team from Syncio spares no efforts to help us with anything we need and is always there with a quick reply. Congrats to you all for a great functional app and the most friendly team. Wish you all the best.

The Cork Collection
Portugal
About 1 year using the app
November 19, 2019

awesome app, even handles things like only syncing one inventory location. highly recommended! 5 stars!

NIKIN
Germany
About 1 year using the app
Edited July 4, 2022

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

Prior
New Zealand
About 1 year using the app
Syncio replied June 29, 2022

Hi, sorry to hear about your experience and appreciate your feedback. From what you have said, it sounds like the multi-location syncing settings may not have been set up right. Would love to catch you on a call to help you set it up and help revert things back. Really sorry again for the experience, but confident that we can turn that around!

August 23, 2019

Incredibly easy to use on the back end and a massive timesaver for my team! Would definitely recommend this app for all companies when needing to sync inventory!

Outland Denim Australia
Australia
About 1 year using the app
Syncio replied August 23, 2019

Thanks for the amazing feedback! We love working with Outland Denim!

March 26, 2020

Great app so our team isn't tied up reconciliating inventory manually all the time. The support is also second to none, 10/10 would recommend

TuxMat.com
United States
About 1 year using the app
March 19, 2018

We collaborate with multiple online retailers through drop shipping arrangements. This normally involves manual stocktaking, sharing of images and data and the overall process can be very time consuming.

We started using Syncio and we are very happy with how seamless it is to have our products ordered through Ethi and how compatible our back end software is! It saves us a lot of time and means we only have to manage our own account.

We highly recommend Syncio!

Indecisivethelabel
Australia
About 1 year using the app
June 28, 2018

Super patient support and functions as intended. A few small quirks to learn how to navigate the interface when initially setting it up (as I've found with just about every Shopify app). Still a bit of work to be done on support documentation, but when they respond as quickly as these guys did it's not a huge concern.

I've run a bunch of tests and everything seems to be working perfectly.

Infinity Goalie Usa
Canada
About 1 year using the app
May 6, 2021

Such a great app! Syncio is the lifeblood our our coffee business, Common Sense Coffee. Using Syncio allows us to partner with new merchants, and increase the tide for everyone. The support team is great as well. Always quick to respond, and eager to help! ☕

American Patriot 702
United States
About 1 year using the app
August 14, 2018

Our stores were unique in that we had large amounts of products. We had techinical trouble and contacted Syncio. They never gave up and help us through a tough time of getting all the products syncing and working. That is not easy when you have thousands of products. We applaud their dedication and commitment to supporting their customers. Thank you for your hard work Syncio!

Onegunranch
United States
About 1 year using the app