SyncLogic , 80 Rezensionen
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I initially had issues with setup up bc of an app I already had running. I reached out to customer service one evening via email about 10 pm and I woke up to a response with an answer. Their customer service is fantastic!!!! 10 out of 10!
As a drop ship company, SyncLogic is the heartbeat of our company. Without this app we would spend hours sending spreadsheets of inventory to our customers for them to manually update. This app has transformed the way we do business, with real time inventory syncs to amazing customer service...we would be lost without them. HIGHLY RECOMMEND to anyone that needs to share inventory amongst multiple stores.
This app is an absolute must for us and it works exactly as promised to keep our inventory synced. The support we received from Oiizes was without a doubt the best we've received from any app developer. Shane went out of his way on multiple occasions to help us during the night to ensure our launch went smoothly. Highly recommended app and company.
Love it. Glad we could be of service. Thanks for the excellent review.
App has been so helpful since starting to add drop ship to our business. It makes everything so much easily. Excited for all the new features.
I haven't had any issues with this app at all. it really saves a lot of time for me when syncing across stores and everything runs seamlessly. would definitely recommend.
It's great to sync 2 stores and copy the inventory across so that it can be tracked but it doesn't yet have the ability to sync orders. The support team are great though and very quick to answer queries and help out with any issues.Looking forward to the next upgrade!
Thanks so much for the feedback. We hear you on order syncing and demand for that feature is suddenly amping up so we will do our best to address this need as soon as possible!
Can I give SIX stars?! These guys have been awesome. Excellent support of numerous "what if" questions. This tool is tying together a Shopify Retail and another Wholesale store. It also is allowing me to sell on other platforms and propagate the sales back to both carts, with ease. I've been going nuts for years trying to keep inventory straight across multiple sites... SyncLogic is doing it without costing $100s per month.
This app was perfect for my drop shipping. It was able to keep everything organized so I didn't have to. Any issues I had were addressed immediately and resolved in a positive manner.
Thanks for your positive review! We appreciate your business, and are happy that you are satisfied with SyncLogic!
Would be good to have a list of common things it doesn't do.
But there is enough things it does do very well to provide plenty of time saving value!
The real value is in their support. Extremely fast and helpful!
Well done Jason and team.
I do enjoy using this app., my biggest issue so far is not having directions for how to connect some of the suppliers to SyncLogic. 5 stars because this is such a simple and professional app., I still very much recommend SyncLogic, you won't find anything better than this. Thank you.
Hi. Thanks for the feedback. We offer our free trials for new customers only, so the software recognized that you'd already had a free trial. Otherwise some shops would abuse the system and uninstall / reinstall frequently to get another free trial. Unfortunately there are limits on the App Store listing that make it hard to be explicit and clear on that fact.
But if a customer reaches out to us who hasn't been with us for a while and wants to give it another try, we're happy to reset the trial period. You can send a request to support@oiizes.com or reach out to us through the help button in app and we can consider resetting the trial period or providing a refund if a new month has already been paid.
In your case, I see that you were installed twice previously, once for 5 days and another time for just 1. You would have been charged for that 1 day installation because Shopify doesn't pro-rate on uninstall unfortunately. Taking all that into consideration I've processed a refund of your first month charge that you will see on your Shopify bill as "SyncLogic 30 day credit". That's as much as Shopify allows us to do from our end, but I will also reach out to Shopify billing to request an additional refund for your previous charge from the time you were installed for just 1 day.