SyncLogic , 80 reviews

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
December 22, 2023

I'm very happy with the service provided by Synclogic, the service that is provided just works well for our company's group of websites. Any issues and they are quick to respond, diagnose and fix. We have been using Synclogic for many years now and problems are few and far between. I would recommend this service to anyone that requires a hassle free solution to syncing data on multiple websites.

JM Wholesale Ltd
United Kingdom
About 5 years using the app
Oiizes replied December 23, 2023

We are so glad that SyncLogic is helpful for your businesses. Thank you for your support!

January 22, 2024

I don't often have to email support but when I do, they provide amazing customer service and always solve my issue! I can't imagine running my store without their app!

G Marie's Boutique
United States
6 months using the app
Oiizes replied January 23, 2024

Thank you so much for the kind words! We are glad we can be of assistance helping you succeed with your business!

December 21, 2023

I've been using SyncLogic for over a year and have had a great experience. My installation process was incredibly simple and I've received great support from the team. I have a number of applications running on my storefront and haven't experienced any disruptions from SyncLogic. If you are looking for an easy way to connect your products to another storefront for drop-shipping this is an affordable and simple option. I highly recommend it as drop-shipping is a great revenue builder for our brand!

The Sis Kiss Wholesale
United States
10 months using the app
Oiizes replied December 22, 2023

Thank you for your kind words! We really appreciate your support and patronage. It's great to hear that SyncLogic works well for your business.

January 22, 2024

Very smooth functioning app. Support is very fast and thorough if you have questions. Jason is the best!

Smoking Cat Distribution
Canada
4 months using the app
Oiizes replied February 23, 2024

Thanks so much for the review!

December 21, 2023

I loved having Synclogic in my last business, which has worked seamlessly as it should have for the last 4 years or so. I recently opened a new business and have set up Synclogic again for the new site, and had some specific requests and needs, and the level of support I've gotten has been above and beyond. i highly recommend this product for both working as it should, and very responsive troubleshooting assistance.

Oracle Leather
United States
7 days using the app
Oiizes replied December 23, 2023

Thank you for the review! We appreciate your patronage, and look forward to working with you moving forward to help you achieve your business goals!

November 30, 2023

wir nutzen die app Seit 2 Jahren. Funktioniert ohne Probleme. Ein paar mehr Funktionen waren wünschenswert wie Theme Änderungen, Seiten etc.

SOTA Outdoor
Germany
Over 2 years using the app
Oiizes replied December 1, 2023

Thank you for your review! Your feature ideas are appreciated, we will consider them as we move into 2024 and beyond.

November 9, 2023

There is no 30 day FREE TRIAL> I had this app for 4 days and unistalled and got billed the next month. This app is not installed didn't even use the app in 4 days and got hit with the fee! WOW Can't contact anyone to get a credit! Beware before you install. Make sure you will be using so you won't get the shock of 19.99 added to your shopify billing! Not Cool!

Arnone Boutique
United States
4 months using the app
Oiizes replied November 10, 2023

I am sorry for your experience. You previously used your free trial with us in November 2022, and we can't offer new free trials every time you uninstall and reinstall as you expected when we spoke. We issued a refund for your store for the full amount, and explained to you how we weren't able to offer another free trial to stores that uninstall and reinstall. We also responded within 4 hours of your initial contact and had full resolution to your request within 8 hours that included a full refund. All stores still receive a free trial on their first install.

November 8, 2023

I connected a store and I can not delete the connection now and it's causing problems for me. I can not see any connections I am linked to at all. Also, support will not answer my help requests.

Glam Aura Collective
United States
2 days using the app
Oiizes replied November 10, 2023

Hi, I am sorry for your experience. We responded to your ticket on Tuesday 3 hours after your initial request and never heard back from you, so we assumed our response was satisfactory. If you would still like assistance please contact us and I will make sure to reach out to you directly ASAP to get your issue resolved.

March 3, 2024

SyncLogic has worked really well for syncing our two stores with a shared catalogue and inventory. It's a great value app, and it's versatile - you can choose exactly what product attributes to sync. I.e. use it for only inventory or only product descriptions if you choose. Also very responsive and thorough support should the need arise. Highly recommend.

Earjobs NZ
Australia
July 1, 2023

Great app and good support! We have used this app for a long time to sync products between some of our expansion stores and it's always worked perfectly! I love the feature that allows us to alter the price ratio between stores in particular as this gives us the ability to tweak a stores pricing depending on currency fluctuations.

Thats So Fetch
Australia
Almost 5 years using the app