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SyncTap

by EmberTribe Apps

Target highly profitable audiences with your ads in seconds!

4 reviews
From $9.99/month. 14-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Reviews

3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 50% of ratings are 5 stars
    2
  • 0% of ratings are 4 stars
  • 25% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
    1

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1 review
1 of 5 stars
August 9, 2021

Hippie Pants

Location United Kingdom
Time spent using app 10 months

This app used to work but doesn't anymore - be careful because they sell as set and forget but if you forget it may be that it isn't synchronising latest orders

Developer reply

August 10, 2021

Hi there, Hippie Pants! We took a look at the logs and it appears that your token expired. This is a security measure that FB/Shopify both take to make sure that you still want certain apps to have access to your account. It's a really easy fix, you simply need to reconnect your ad account on the "my accounts" page within SyncTap.

Our apologies for any confusion this may have caused you! Our system sends a reminder message now to refresh the token, but it's possible it got caught in your spam filter?

In any case, please don't hesitate to reach out (support@synctap.io). We'd love to have you back and are happy to schedule a 1:1 free consultation to share more about what tactics we see working for other users right now.