Avis (507)

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
13 juin 2023

⭐⭐⭐⭐⭐ I Rate This A 5 Star App. The Best PayPal Sync On Shopify! I installed 4-5 PayPal Syncs and they ALL had the same issue with PayFlow Pro, they could not sync these transactions. Yes, they asked you to link to your PayPal, and most did without a problem. Yes most synched lots of PayPal orders, but they did not sync PayFlow orders linked to the same account. I spoke with support, and explained that we were getting errors and that they all were coming from some PayFlow transactions. I understood that Amex transactions should give an error, as those were not processed by PayPal, however all the rest of the PayFlow transactions should appear and be synched. They found out that the PayFlow Transaction ID being provided by PayPal was WRONG.. and I confirmed it on my side. After this, this figured out how to get to sync the right transactions, and fixed the issues with non-Amex transactions! This is the ONLY app that can do this on the Shopify app store, and these guys are the only people that took there time to understand and figure out a fix. So if you are looking for a Sync app with PayPal and one day you think you will grow large enough to use PayFlow and take credit cards at the checkout, along with regular PayPal payments... then this is the only app that will help you with both. If you don't have PayFlow Pro yet, it doesn't matter... I suggest getting this app, because when you grow large enough that some other person plugs in PayFlow in the future, you will be glad you used this app from the start. No, I wasn't paid anything for this review, it is legit and I cannot tell you how helpful it is.

RevGenetics
États-Unis
8 jours d’utilisation de l’application
Synctrack a répondu 13 juin 2023

Amazing! 😱 I was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating. Feels truly wonderful to be part of your growth story!
We appreciate your business. Please let us know what we can do for you in the future.

15 février 2023

The main function of the app is to automatically sync tracking information between PayPal and your Shopify store, and it does this flawlessly. I no longer have to manually enter tracking information for each order, which has saved me a lot of time and hassle.
In addition to the basic syncing function, Synctrack also offers some other useful features. The customer support for Synctrack, Anna has been excellent. I had a question about a specific feature, and she responded quickly with a helpful and detailed answer. I would definitely recommend it to other Shopify merchants who are looking for an easy and reliable way to manage their PayPal tracking.

Niceelife
États-Unis
7 jours d’utilisation de l’application
Synctrack a répondu 15 février 2023

Hi, Thank you for your review! It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Synctrack. We sincerely thank you for taking the time to share your thoughts with us.

10 juin 2021

AMAZING! PayPal was holding our money for weeks, but less than 24 hours after installing this app PayPal released every penny and hasn't held our money since. This app works like magic and we're so happy that we don't have to think about it again. One time set up for a lifetime of getting our money quicker. Couldn't be happier!

Rogue Origin
États-Unis
7 jours d’utilisation de l’application
29 décembre 2021

Amazing help from the staff, i really recommend this app for shopify users, btw is is really simple to setup and use.

BeautyElla
Pays-Bas
6 jours d’utilisation de l’application
Synctrack a répondu 29 décembre 2021

Hello BeautyElla!

The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team

2 novembre 2021

I use it on both my stores, these guys are professionals. Will check their other apps! Thank you, recommended!

VILNO.CO
Estonie
6 jours d’utilisation de l’application
Synctrack a répondu 2 novembre 2021

Hi VILNO.CO!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.

Modifié le 19 octobre 2021

This app enable us to resolve the issues we were having with Paypal at the click of a button. The support was fantastic and they were reasonable on the pricing and plan to meet the requirements of our business. Would highly recommend and of course 5 stars!! Huge thank you to Cong and Stella!

London Lash UK
Royaume-Uni
6 jours d’utilisation de l’application
Synctrack a répondu 20 octobre 2021

Hi London Lash UK,

Thank you for sharing your experience while using our app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.

23 février 2022

this app is great, works on paypal and stripe successfully, the service is also great! thanks, help us a lot!

findercube
Chine
6 jours d’utilisation de l’application
Synctrack a répondu 28 février 2022

Hello findercube!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you are satisfied with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

27 juillet 2022

This application made me relax in the issue of tracking orders with PayPal. Also the help from the help center was great

technousb
Arabie saoudite
5 jours d’utilisation de l’application
Synctrack a répondu 28 juillet 2022

You are so sweet! Thanks for making our mornings brighter!!!!
Cheers from the Omega support team 🥰

15 octobre 2021

Everything works perfect and the Support is very nice and helpful!
Thank you Mr. Cong & Stella for such a good service!

maezen
Autriche
4 jours d’utilisation de l’application
Synctrack a répondu 18 octobre 2021

Hello there,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Mr. Cong & Stella. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

7 septembre 2022

They have a great support :) It's very important to add a tracking number to Paypal to avoid disputes, chargebacks, and claims. Trust me, you need this apps :)

Softlens Queen
Indonésie
4 jours d’utilisation de l’application
Synctrack a répondu 7 septembre 2022

You're amazing for your positivity! 🙏🏻😊🙏🏻😊🙏🏻😊 Let’s boom your sales MASSIVELY with Omega Team 🚀🚀🚀
Cheers from the Omega support team 🥰