Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

November 2, 2023

Great app to help with PayPal's annoying payment holds, with a non-greedy price and very helpful support. Thank you, Synctrack.

Of Elven Make
Latvia
About 1 month using the app
Synctrack replied November 9, 2023

Thanks for your amazing review 🤗 our customer support team was doing cartwheels after reading your review of their work🥰 Hope for nothing but your business’s growth 🔥🚀

November 14, 2023

Very good and smart guy helped me

Thermugl
Germany
2 months using the app
Synctrack replied December 1, 2023

Awesome! 🌟 Our team was delighted to assist you and provide the help you needed. 😊🎉 We're here to support you whenever you need it. 👍🤗

December 13, 2023

Support Team was amazing and app removed timely manual work to synch to collect funds. Highly recommended!

Wild Tide Seafoods
United States
About 9 hours using the app
Synctrack replied December 14, 2023

Fantastic to hear about your positive experience! 🌟 We're glad the Support Team was amazing and that the app effectively removed manual work, making fund synchronization seamless. 👏 Thank you for the recommendation! If you have any more feedback or need further assistance, feel free to reach out. 🚀

October 13, 2023

Perfect app, highly recommend for everyone using shopify store

Giftago
Vietnam
4 months using the app
Synctrack replied October 16, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

November 1, 2023

Helpful customer service helped me out with a specific problem from day one. The app does everything you need.

openupgame
United States
About 21 hours using the app
Synctrack replied November 9, 2023

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.

October 31, 2023

This app really helped me a lot for my stores and my paypal account. 100% recommended

Kaleido lab
Italy
About 1 month using the app
Synctrack replied November 1, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 13, 2023

Synctrack is a game-changer for e-commerce businesses using PayPal and Stripe. Its ability to seamlessly sync tracking information to both platforms with just one click is incredibly efficient. The feature to sync past orders up to 365 days is particularly useful, significantly reducing the hassle of manual data entry. This app not only minimizes disputes and holds on funds but also accelerates the verification process with PayPal, enhancing trust and transparency. The real-time tracking update feature is a standout, ensuring that funds are released faster. Additionally, the user-friendly dashboard makes monitoring the sync status effortless. Synctrack is a must-have for any e-commerce business looking to streamline its operations and protect its cash flow.

Alota
Vietnam
About 3 hours using the app
Synctrack replied December 1, 2023

Thank you so much for sharing your wonderful experience with Synctrack! 🙏🏼✨ We're grateful to have you as a satisfied customer, and we'll continue working hard to provide you with the best service possible. If you ever need any assistance or have further feedback, please don't hesitate to reach out. 🤗🌟 Here's to streamlining operations and boosting your e-commerce success! 🎉💪

January 3, 2024

Super hilfreiche app. sync hat auf anhieb geklappt. der support ist auch sehr hilfreich und zuvokommend. kann ich nur empfehlen

ENGL
Germany
About 16 hours using the app
Synctrack replied January 5, 2024

Vielen Dank für deine positive Bewertung! 😊 Es freut uns zu hören, dass die App super hilfreich für dich ist und die Synchronisation sofort geklappt hat. Unser Support-Team ist stets bereit, zu helfen und zu unterstützen. 💪 Wir schätzen deine Empfehlung sehr und sind froh, dass wir dir eine gute Erfahrung bieten konnten! 🚀 Falls du weitere Fragen hast, stehen wir gerne zur Verfügung. 🌟

August 30, 2023

Perfect app, orders are synched regularly, we had some technical issues on our side, their customer support is super responsive, they answered immediately and solved our issue in one chat session.
Best app for these kind of services. Recommend!

Karmavana
United States
9 months using the app
Synctrack replied August 31, 2023

How lovely and sweet you are🌞. Our team is really impressed with your positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

January 30, 2024

Good service door Andy

Nycee
Netherlands
About 1 hour using the app
Synctrack replied February 2, 2024

Bedankt voor je positieve feedback over de service van Andy! We zijn blij om te horen dat je tevreden bent. Als je nog verdere vragen hebt of hulp nodig hebt, staan we altijd voor je klaar. Dank je wel voor het kiezen van onze service! 😊🌟