Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

November 16, 2022

This app is very helpful, it helps me reduce order processing times, and customer service responds very quickly. I recommend this application to shopify users. It was very useful for my shopify store. This app syncs to stripe and paypal tracking, making it the best shopify app. It's also very affordable.

Furlidays Plus
Vietnam
Almost 2 years using the app
Synctrack replied November 16, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such a detailed review!

April 5, 2021

I have been using this apps for months, and it saved me a lot of times to add tracking numbers on PayPal. And the customer service is always very helpful.

Le Peach
United Kingdom
Almost 2 years using the app
April 19, 2022

The App is quite straight forward, and the app developer has been very helpful. I particularly like the fact that we can upload a csv file including all our tracking numbers, carrier, tracking link, for all our paypal orders, so that it can be prepared perfectly by our team first, then uploaded into the app, to finally being pushed into paypal system.

Figured'Art
France
Almost 2 years using the app
Synctrack replied April 20, 2022

Wow 🙏🏻😊🙏🏻😊🙏🏻😊, thank you so much for your amazing support and kind words. We are building more exclusive features in SyncTrack so stay tuned. Feels truly wonderful to be part of your growth story
Love from Joseph 💙💚💛🧡

June 29, 2022

PayPal is giving me hard time. This app is life saver for sure. Emma is the best of the best. She helped me with the tracking in one click. Happy times.

Echoine
Hong Kong SAR
Almost 2 years using the app
Synctrack replied June 30, 2022

Amazing! 😱 I was shocked when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from Emma

September 6, 2022

This app help me so much to add tracking info, very useful. I think this is a great app It is pretty easy to set up and connects quickly.

Humancustom - Unique Personalized Gifts
France
Over 1 year using the app
Synctrack replied September 6, 2022

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

December 8, 2021

Finally I don't have to sync my tracking numbers manually anymore, super! It also deals with old orders.

oobique
United Kingdom
Over 1 year using the app
Synctrack replied December 8, 2021

Hi oobique,

Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team

May 5, 2021

Nice App, support very enthusiastic . I have just used it and feel satisfied.
Recommended every one should experience.

Mean BLVD
United States
Over 1 year using the app
Edited November 16, 2022

It is essential for my shopify store. Syncing with tracking and paypal is quick, making it the best shopify app I could find. It is also very affordable. You should learn about it. very helpful

ciaocustom
Vietnam
Over 1 year using the app
Synctrack replied December 3, 2021

Wow ciaocustom! It sounds like you had a great time with us.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Best,
Kaylee - Omega Team

October 1, 2021

Simple to integrate and takes care of everything automatically. Pricing is reasonable for the benefit it brings.

Hidden BOZO
United Kingdom
Over 1 year using the app
Synctrack replied October 4, 2021

Hi Hidden BOZO,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

November 12, 2021

A++++ Works like a charm!!! Fast! Easy to set-up. Sync back your orders up to 360 days. In less than 5 minutes I've installed it, uploaded 40 paypal tracking to Paypal and not only saved me time but also helped me to recover all of my "frozen" revenues. Also a special mention to support which is fast and always available for any doubt or question!

Catholically
Italy
Over 1 year using the app
Synctrack replied November 12, 2021

Hi Catholically,

Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!

Kaylee - Omega team