Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

December 29, 2021

What a great and simple solution to a potentially large problem! It took two minutes to set up, and saved several hours within the first month of adding the app. But the best part is the improvement to our customer's post-transaction experience.

Uptown Bicycles
United States
About 1 year using the app
Synctrack replied December 29, 2021

Hi Uptown Bicycles,

I so appreciate you taking the time to share your experience with our SyncTrack app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us.
Thank you again for your honest feedback!
Kaylee - Omega Team

June 29, 2022

We began using this app when PayPal was throwing up restrictions on our account as we were not providing tracking information within PayPal (as it was unnecessary to us). With thousands of orders, we were lookign for an automated solution. This is a set and forget app, that perfectly solved our problem. Big fan!!

The Natural Patch Co
Australia
About 1 year using the app
Synctrack replied June 30, 2022

You're amazinggg 🥰🥰🥰. I'm blown away by your positive words, really appreciate the time you took to write such a nice review. Let’s boom your sales MASSIVELY 🚀🚀🚀

November 30, 2022

Amazing customer service. The app works perfectly and syncs everything to PayPal! Been using it for quite a while now, and I am very happy.

Torasos
United Kingdom
About 1 year using the app
Synctrack replied November 30, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 4, 2022

I used this app to sync the tracking#, it works great so far. And the customer service is also very responsive.

CNCEST
Hong Kong SAR
About 1 year using the app
Synctrack replied November 7, 2022

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!

Edited November 17, 2021

They have a very easy to use interface. And the customer service was quick to respond and very helpful.

Feisar Consulting
South Africa
About 1 year using the app
Synctrack replied November 17, 2021

Hi Feisar Consulting,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

Edited February 5, 2023

Great app and good customer support. Thanks to Joyce! I used this app and will be using. Thank you again for great product.

Sophron Studios
United Arab Emirates
About 1 year using the app
Synctrack replied February 5, 2023

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for the time to leave these kind words!

Edited July 11, 2021

Very good app fully automated nice dashboard and first few orders are in free plan. Awesome app thanks keep it up

Ladonna Cent
India
About 1 year using the app
September 6, 2022

This app has helped us so much with ensuring our money isn't locked up on hold with PayPal for long shipping times and lack of tracking numbers being transferred over! Big big help so far!

Vibes Vault
United States
About 1 year using the app
Synctrack replied September 6, 2022

OMG you are my angel with a kind heart 🥰🥰 your review is so helpful for new apps like Synctrack. We loved reading it and we hope you keep seeing exceptional value from the app.
Love from the Omega support team 💙💚💛🧡

January 1, 2022

I used the app to sync multiple orders against paypal references. Its just made it about 100 times easier as a business just starting out. Interface is easy and straightforward.

Do Life Well Recreation
United Kingdom
12 months using the app
Synctrack replied January 4, 2022

Hi Do Life Well Recreation

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

September 27, 2022

I use this App to make sure I don't have to manually go into Paypal and add tracking information. It works really well and ensures our payments are released by PayPal immediately.

Bellissimahairtools.com
Australia
12 months using the app
Synctrack replied September 27, 2022

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.