Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

November 28, 2021

Had 600 orders to add tracking to on PayPal as they are holding my money for 21 days. First try it seems easy.. If it continues then great. So far so good

AstrolLight
United Kingdom
9 months using the app
Synctrack replied November 29, 2021

Hi AstrolLight!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app.

If there is anything we can support you further, please do inform us!
Kaylee - Omega Team

September 26, 2022

Joy helped me so well. We ran into an issue that could be very harmful to your business but Joy stepped in and helped me solve it in under 15 minutes. A class ervice

HAUNTIC
Netherlands
9 months using the app
Synctrack replied September 26, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such a detailed review!

May 24, 2022

very useful, because your orders will directly connected to paypal, so you have less problems with the paypal team

Vanché
Germany
9 months using the app
Synctrack replied May 25, 2022

Woww! 🔥🔥 That’s so great to hear your feedback. Team Synctrack are very happy to read your review.
Hope to see you again! 🥰

January 12, 2022

this is a really good app that help me to earn more time I recommend everyone to install this if you want to grow your business

Skinbrow™
France
8 months using the app
Synctrack replied January 12, 2022

Hi Skinbrow™
Thank you so much for your review. We are happy that you had a great experience with our app. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

April 24, 2022

super simple to use, they do all the work! I will be recommending this app to my friends! Paypal will thank you ahah

Gavcustoms
United States
8 months using the app
Synctrack replied April 25, 2022

OMG you are my angel with a kind heart Your review is so helpful for new apps like Synctrack. We loved reading it and we hope you keep seeing exceptional value from the app.

April 14, 2023

This app is fantastic! It's priced reasonably and saves so much time. Plus, the support team is incredibly friendly and helpful.

OhMize
Vietnam
8 months using the app
Synctrack replied April 14, 2023

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

September 14, 2022

i was stuck at some steps and the customer support replies just so great and such a great team. of cause that helps a lot. thank you for helping.

GEAR#1
China
8 months using the app
Synctrack replied September 14, 2022

We’re so happy to hear you had a great experience at Omega. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

October 14, 2021

There is seriously no need to look elsewhere for a PayPal tracking solution. SyncTrack works PERFECTLY out of the box for us, does its job very well, and the support team was very responsive and kind enough to honor a request from us that they were not obligated to. Awesome Shopify app, highly recommended. Thank you dev and support teams!

lola & sophie
United States
8 months using the app
Synctrack replied October 14, 2021

Hello lola & sophie,

We can’t thank you enough for your kind review of your experience with our app and the assistance from our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!

January 2, 2023

Super easy to use and customer service is so helpful. Love this app its like an extra layer of reassurance to avoid holds and disputes. Definitely a must have for every business!

Blinic Beauty
United States
8 months using the app
Synctrack replied January 2, 2023

OMG you are my angel with a kind heart 🥰🥰 your review is so helpful for new apps like Synctrack. We loved reading it and we hope you keep seeing exceptional value from the app.
Love from Synctrack Sync PayPal Tracking team 💙💚💛🧡

March 16, 2022

The customer service is excellent. Stella is helpful and kind. If you want to add tracking information to your Paypal, choose SyncTrack, you won't regret it.

Yeelight Australia
Australia
8 months using the app
Synctrack replied March 20, 2022

Hi Yeelight Australia,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team