Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation of tracking information syncing between Shopify and PayPal. They highlight its user-friendly interface, easy setup, and seamless PayPal and Stripe integration. The app is praised for providing real-time tracking updates, customization options, and reducing PayPal holds and disputes. Merchants also commend the reliable performance and exceptional customer support. Suitable for businesses of all sizes.

October 25, 2023

I can't recommend this app enough. takes the hassle out adding tracking to paypal. It's such an important process and has so many benefits as a business to have all the required info synced to paypal. Amazing support no matter what the issue it's never a problem. I am only a tiny business and on the free tier but honestly when I start reaching the threshold I will definitely be keeping this app going it is essential.

Stevie Buoy
Australia
Over 1 year using the app
Synctrack replied October 27, 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

January 25, 2024

I've been consistently impressed with the support provided by the Synctrack PayPal Tracking Sync team for Shopify. Every interaction, especially with Joyce, has been marked by prompt responses and effective solutions. The speed and efficiency with which they address inquiries and resolve issues are truly commendable.

What I particularly appreciate is their consistency in service. Whether it was Joyce or any other team member, each one has been knowledgeable and quick to assist. This reliability is a key reason I continue to use and trust this app.

A big thank you to the Omega team for their dedication to providing excellent customer support. It makes a significant difference!

Spinalio
Belgium
34 minutes using the app
Synctrack replied January 30, 2024

We're thrilled to receive your positive feedback about the Synctrack PayPal Tracking Sync team for Shopify, especially with a shoutout to Joyce! 🌟 It's wonderful to know that our support team consistently provides prompt responses and effective solutions, and we're proud of the commendable speed and efficiency in addressing inquiries and resolving issues.

Your appreciation for our team's knowledge and quick assistance, regardless of the team member, is truly valued. We're delighted to hear that this reliability is a key factor in your continued trust in our app.

A big thank you from the entire Omega team for recognizing our dedication to providing excellent customer support. Your satisfaction is our priority, and we're here for any future assistance you may need. 🚀💙

April 1, 2024

Working well and the customer support is 10

Aezro
Spain
About 16 hours using the app
Synctrack replied April 4, 2024

Thank you for your kind words! 🌟 We're delighted to hear that Synctrack PayPal Tracking Sync app is meeting your expectations and that you're pleased with our customer support. If you ever need assistance or have any questions, don't hesitate to reach out - we're here to help! 🛠️👍

January 2, 2024

Extremely helpful customer support in making sure app was setup correctly

Adegen
United States
1 day using the app
Synctrack replied January 4, 2024

We're thrilled to hear that our customer support team was able to assist you in setting up the app correctly! 🛠️💬 Your satisfaction is our top priority, and we're here to make sure you have a smooth experience with our application. If you ever have more questions or need further assistance, feel free to reach out. Thank you for your kind words and for choosing our app! 🌟🤗

December 1, 2023

Great support and smooth tracking so far. I am happy to use this app.

Mid Century Modern Gal
United States
7 months using the app
Synctrack replied December 3, 2023

We're glad to hear that you're experiencing great support and smooth tracking with our app! It's wonderful to know that you're happy using it. Thank you for choosing our app and for your positive feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊🌟

March 22, 2024

Very comprehensive help from Vincent @ Synctrack to ensure my site is fully compliant. The tool itself is very professional and easy to use.

SatNavWorld
United Kingdom
About 1 hour using the app
Synctrack replied March 25, 2024

Vincent and the entire Synctrack team are dedicated to providing comprehensive support to ensure your compliance needs are met. We're thrilled to hear that you found our tool both professional and user-friendly. 🛠️ Your satisfaction is our top priority, and we're here to make sure your experience with Synctrack PayPal Tracking Sync app is nothing short of excellent. Thanks for choosing us for your compliance needs! 🌟

February 27, 2024

great support!!!

blamty.
Germany
About 1 month using the app
Synctrack replied February 29, 2024

🌟 Thank you for the shoutout! We're thrilled to hear that you had a great support experience. 🤝💼 If you ever have more questions or need assistance, don't hesitate to reach out. We're here for you! 😊🚀 #GreatSupport #CustomerSuccess 🌈💙

April 14, 2024

Excellent service, they check everything is right in your store and they give you incredible help and tips.

Spruzzo
Mexico
21 minutes using the app
Synctrack replied April 16, 2024

🎉 Thank you for the glowing review! 🌟 We're delighted to hear that you've had an excellent experience with our service at Synctrack PayPal Tracking Sync app. 💼 Our team is dedicated to ensuring everything in your store is just right, and we're thrilled that our help and tips have been incredible for you. Don't hesitate to reach out if you need anything else! 👍

April 2, 2024

Save us some time by automating what we had done manually before.

S+P Slovakia
Slovakia
9 minutes using the app
Synctrack replied April 4, 2024

We're thrilled to hear that Synctrack PayPal Tracking Sync app is saving you time and streamlining your processes! 💼🕒 Our aim is to simplify your workload by automating tasks that were once done manually. If there's anything else we can do to enhance your experience, please let us know. Your feedback is invaluable to us! 🚀🔧

October 31, 2023

Synctrack is a great app that has saved me a lot of time and hassle. I used to have to manually enter tracking information into Shopify, which was a time-consuming and error-prone process. Synctrack has completely automated this process, which has saved me a significant amount of time and effort.

I also appreciate the fact that Synctrack is so easy to use. The setup process was simple and straightforward, and the app itself is very intuitive. I was up and running in minutes.

Overall, I'm very happy with Synctrack. It's a great app that has made my life a lot easier.

Shirteefy
Vietnam
3 months using the app
Synctrack replied November 1, 2023

We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗