Synder for QuickBooks & Xero

I was skeptical about whether or not I needed this and was almost ready to bail on it, but then was won over by a FANTASTIC support team (Helen in customer success and then I got Andrew a few times over chat) that helped me get everything up and working and then were SUPER receptive to getting feedback and suggestions on how to improve things. Everything is REALLY customizable which is awesome - it takes a little bit of extra work to get it set up, but once its done its done and everything just WORKS.

We shopped around looking for a better way to import our transactions into QBD. We have a complex Shopify store and our QB is hosted on Right Networks. After some tries and fails, we found Synder. We have had tremendous support from their support department! They are quick to respond and even if a solution is not readily available, they never give up and keep trying until they can, or they send it to the development team to see if it is something that can do in the future. Great folks, great products!

We have had Synder for a little over a year to sync our Shopify and PayPal to our QuickBooks. Recently we noticed some discrepancies in our reporting between the platforms. We scheduled a call with Vita in support and we could not be more pleased. She answered all of our questions, found the areas we needed to address, and patiently walked us through each step to get us back on track. We strongly recommend this software for anyone looking to take their online store to the next level and Vita in support for top notch care!

We are very happy the Synder App. It is user friendly and integrates well with Quickbooks Online (“QBO”). Transactions through Shopify and Stripe are automatically recorded to QBO. The “receive payment/invoicing” function provides a means for international credit cards to be processed using Stripe. The Synder support staff is very professional and responsive. I want to especially thank Darya Kisel for all her help, answering questions, walking me through demos, and introducing me to Synder features helpful to our organization.

The support is really good at working with you on figuring out how to best sync data into your system and the rep I had, Kiryl, was able to give me the technical information I was looking for to finalize my decision on moving forward. The data that gets pulled is very easy to sync and matches correctly instead of using journal entries like other software I've used. I definitely recommend this if you're using Shopify and Paypal for your business because it will help centralize the data you need as a business owner or bookkeeper.

Synder has been a total lifesaver. Perfectly syncs all of our transactions with QuickBooks desktop, and customer service has been fantastic. I got up and running fairly easily following their tutorials, and had a great one on one meeting with Lizzie who double checked all of my settings and helped me make some account adjustments to get everything exactly how I wanted it. Been up and running a little over a week, and this app has gotten me all caught up with sales entries that took endless amounts of time to enter by hand previously.

We have been using this app for over 4 months now, to sync our Shopify and Square transactions with QB - and we are 100% satisfied with the service. The app is easy to configure, and the customer support is superb. Lizzie has been especially super helpful! She has helped us with every step, from the initial setup and configuration to monthly updates and occasional questions from Quickbooks team. This is one of a few apps that let's you separate Shopify fees from the rest of the transactions - so your QB bookkeeper/accountant will love it. Definitely deserves 5 stars review!

We used Webgility for years to sync our sales from multiple storefronts to Quickbooks online. It fell short in several key areas: Shopify sales paid with PayPal, transaction expenses from PayPal, Shopify, and eBay, and reconciliation of payouts from Shopify, eBay and PayPal. It took an enormous amount of time to adjust and reconcile accounts. Synder now correctly handles all of those issues for just a little bit more than we were paying Webgility. Support has been fantastic!!! We had a few start up issues and Synder support staff was HIGHLY responsive and addressed all the issues. Highly recommend this service!!!

This product is great for recording costs on Amazon in QB. However, it does not come "out of the box" and it will take hours of programming on your side and continued back and forth via email to get things just right.

You have to advocate for your company and your books as the onboarding only covers a small portion of the specific rules and fees you will incur selling on Amazon.

Furthermore, be careful about potential price changes after you are in their ecosystem.

We have also been waiting on the Walmart fees integration for over a year. Each month, it is a month away from production, but it has yet to come to fruition.

These guys ROCK! The support is dead on. The configurations for different sales channels is not intuitive in some cases, but the support team has always been able to respond and/or fix any issues quickly. I used to book all revenue based on net deposits, now Synder books gross revenue and balances all the expenses associated with each sales channel in a clean easy way per settlement received. We also moved our inventory to QBO - Synder takes the orders made and keeps my QBO inventory as my source of truth for all sales channels. Still working through some issues, but the response has been good and so far, I'm happy we've chosen them.